CrawlJobs Logo

Contact Centre Holiday Advisor

butlins.com Logo

Butlin's

Location Icon

Location:
United Kingdom , Hemel Hempstead

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

Our Contact Centre is full of fun, passionate and forward-thinking individuals – all looking to make a difference to our guests. This isn’t just about answering calls! Our guests contact us with all sorts of enquiries – some to book their holiday with us, others may have a few questions about the resorts and what to do during their stay. You will become an expert on everything needed to ensure every guest has the best time on their holiday and we will support you every step of the way. This isn’t a scripted contact centre role – we want you to bring yourself to work every day and love to see our team engage with our guests.

Job Responsibility:

  • Answer calls and handle guest enquiries
  • Book holidays
  • Answer questions about resorts and activities
  • Ensure every guest has the best time on their holiday
  • Engage with guests
  • Find the perfect holiday for every guest

Requirements:

  • Experience in a contact centre or phone-based customer service role
  • Strong communication skills, both verbal and written
  • Ability to remain calm under pressure and think on your feet
  • Confident problem-solving skills with a solutions-focused mindset
  • Strong organisation and attention to detail
  • Commercial awareness and the ability to balance guest and business needs
  • Confidence using multiple systems and logging tools
  • Experience of working with customers or guests over the phone or in person
  • Confident using a computer
  • Empathy and listening skills

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Contact Centre Holiday Advisor

New

Contact Centre Holiday Advisor

Our Contact Centre is full of fun, passionate and forward-thinking individuals –...
Location
Location
United Kingdom , Hemel Hempstead
Salary
Salary:
Not provided
butlins.com Logo
Butlin's
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a contact centre or phone-based customer service role
  • Strong communication skills, both verbal and written
  • Ability to remain calm under pressure and think on your feet
  • Confident problem-solving skills with a solutions-focused mindset
  • Strong organisation and attention to detail
  • Commercial awareness and the ability to balance guest and business needs
  • Confidence using multiple systems and logging tools
Job Responsibility
Job Responsibility
  • Answering calls and handling guest enquiries
  • Booking holidays
  • Providing information about resorts and activities
  • Ensuring every guest has the best time on their holiday
  • Using booking systems and logging tools
  • Parttime
Read More
Arrow Right

Customer Contact Advisor

The Customer Contact Centre operates 24 hrs a day, 365 days a year. We provide 2...
Location
Location
United Kingdom , Norwich
Salary
Salary:
25136.58 GBP / Year
norsegroup.co.uk Logo
Norse Group LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of Microsoft Office & are computer literate
  • Understanding of operational workplace methods and practices relevant to Norse
  • Excellent interpersonal and communication skills with a professional and polite manner
  • Excellent customer service skills, confident and assertive whilst maintaining confidentiality, tact and discretion
  • Organised with a methodical and pragmatic approach to work, flexible and adaptable with excellent problem-solving skills
  • Ability to work under pressure, prioritising workload with a high level of accuracy and attention to detail
  • Decisive with the ability to take proactive action and act on own initiative
  • Ability to support colleagues and work as part of a team
Job Responsibility
Job Responsibility
  • To be able to work on a rotation of 4 on, 4 off, working hours are 5pm to 1.30am
  • Answer, process & resolve all telephone calls and email enquires in an efficient, professional, clear and concise manner
  • Identify the eligibility of an emergency and escalate as a call out as and when required
  • Enter details of all enquires onto our bespoke database & update records accordingly
  • Document all information according to standard operating procedures and follow instructions
  • Manage lone worker functions ensuring any missed calls are escalated to the on-call manager
  • Conduct general administrative duties
  • A feature of this role is the flexibility to be available to support the business 24/7 for infrequent situations such as severe weather conditions or unplanned surge of incoming calls as well as covering bank holidays, Christmas, annual leave, sickness & weekends
  • Parttime
Read More
Arrow Right

Customer Service Advisor

We are seeking savvy and skilled individuals like you to join our diverse team o...
Location
Location
Spain , Palma
Salary
Salary:
21300.00 EUR / Year
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organized and adaptable – a calm, solutions-focused multitasker who thrives under pressure and embraces change
  • Customer-first mindset – confident supporting upset customers across all channels, resolving issues quickly and empathetically
  • Tech-savvy and curious – eager to learn, comfortable working with AI tools, and able to retain detailed product knowledge
  • Remote-ready and flexible – happy to work rotating shifts from a quiet, professional home setup that supports phone-based work
  • Bilingual and confident – fluent in both Dutch and English, ready to support customers across languages with clarity and care
  • Right to work in Spain
  • Speak Dutch & English
  • Ideally speak another European language
Job Responsibility
Job Responsibility
  • Guests will contact you 24/7 from around the world via phone, email, SMS, and online messaging—and you’ll be ready to listen, respond, and take action
  • Work alongside our smart AI technology to deliver fast, effective support while resolving issues and complaints with empathy and care
  • Be part of a rolling rota that includes morning, afternoon, and, giving you variety and the chance to thrive in a dynamic environment
  • Collaborate with global suppliers and TUI teams to fix problems quickly, ensuring our guests can get back to enjoying their holidays
What we offer
What we offer
  • Variable annual payment of 10% upon achievement of targets
  • Additional payments for any, bank holidays will come on top
  • Compensated for every training day complete
  • Access to our TUI Learning Hub, TUI Skills Academy & Language Lesson
  • Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
  • Get involved with charity and sustainability initiatives like the TUI Care Foundation
  • Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain
  • Fulltime
Read More
Arrow Right
New

Senior Tax Reviewer Consultant

We are looking for an experienced Senior Tax Reviewer Consultant to join our tea...
Location
Location
United States , Troy
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 7 years of experience in public accounting with a focus on tax review
  • Proven ability to review complex individual and business tax returns
  • Proficiency in Axcess Tax and Axcess Workflow software
  • Strong knowledge of Microsoft Office applications
  • Recent hands-on experience in managing tax processes within an accounting firm
  • Ability to work in a fast-paced environment with strict deadlines
  • Excellent attention to detail and problem-solving skills
  • Strong communication skills for team collaboration and client interactions
Job Responsibility
Job Responsibility
  • Review a variety of tax returns, including individual (1040), estate (1041), partnership (1065), corporate (1120), and S-corporation (1120S) filings
  • Sign off on tax returns before they are submitted for partner review, ensuring compliance and accuracy
  • Provide occasional tax return preparation support when necessary to meet deadlines
  • Utilize software tools such as Axcess Tax and Axcess Workflow to manage and review tax processes
  • Collaborate with staff to address and resolve tax-related issues efficiently
  • Maintain a high level of accuracy while working in a fast-paced, high-volume tax environment
  • Ensure proper documentation and adherence to tax regulations in all reviewed returns
  • Support the team in meeting critical deadlines during the tax season
  • Stay updated on current tax laws and regulations to provide accurate guidance
  • Communicate effectively with team members to ensure smooth workflow and timely completion of tasks
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right
New

Deputy Care Home Manager

Accomplish Group are seeking a highly motivated and experienced Deputy Care Home...
Location
Location
United Kingdom , Rushden
Salary
Salary:
15.45 - 16.05 GBP / Hour
accomplish-group.co.uk Logo
Accomplish
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a similar role within the healthcare or social care sector
  • A relevant qualification in health or social care (e.g., NVQ Level 3, Diploma in Health and Social Care and Willing to work toward NVQ Level 5)
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent organizational and time management abilities, with a keen attention to detail
  • A compassionate and caring attitude towards residents, families, and colleagues
  • Knowledge of relevant legislation and regulations, including CQC standards
  • IT proficiency, including experience with care management systems
  • Driving License: Required
  • Must be over the age of 18
Job Responsibility
Job Responsibility
  • Support the Care Home Manager in the overall management of the facility, including staff management, resident care, and administrative tasks
  • Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices
  • Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met
  • Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes
  • Maintain accurate and up-to-date records, including resident files, staff rosters, and financial documents
  • Act as a point of contact for residents, families, and external stakeholders, addressing any concerns or inquiries promptly and professionally
  • Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff
  • Participate in regular meetings and training sessions, contributing to the continuous professional development of the team
What we offer
What we offer
  • Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays
  • DBS Check Paid
  • Qualifications & Career Development - support for QCF qualifications
  • Fair & Competitive Pay - Real Living Wage Employer
  • Blue Light Card
  • Referral Bonus - split a £500 bonus
  • Care First - Employee Assistance Program
  • Circle - hub for wellbeing, engagement and discounts
  • NEST Pension Scheme - matched contribution of up to 3%
  • Long Service Awards
  • Fulltime
Read More
Arrow Right
New

Vp - Investor Relations

As we continue to scale our business, we have an exciting new opportunity to joi...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
arrowglobal.net Logo
Arrow Global Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7 years of experience in investor relations, private equity, asset management, and/or capital markets
  • Master’s degree preferred (Finance, Economics, Business Administration, or a related field)
  • Proven fundraising expertise, including investor due diligence, capital raising, and fund structuring
  • Strong analytical and financial modelling skills, with the ability to interpret and present complex data
  • Exceptional communication and presentation skills, able to articulate investment strategies clearly
  • Demonstrated ability to effectively build and manage internal and external relationships with limited oversight
  • Strategic thinker with a proactive approach to market trends, investor engagement, and capital formation
  • Highly organised and detail-oriented, capable of executing multiple priorities in a fast-paced environment
  • Proficiency in CRM systems, investor databases, and reporting tools
Job Responsibility
Job Responsibility
  • Develop and support fundraising strategies, conducting market research, investor outreach, and preparing tailored materials to drive capital-raising efforts across Arrow’s investment platform
  • Assist in structuring and launching alternative investment products, ensuring alignment with investor needs, regulatory requirements, and market trends
  • Oversee investor communications, including quarterly fund updates, performance reports, and presentations, ensuring transparency and alignment with the firm’s strategic vision
  • Manage investor due diligence processes, coordinating data room access, investor queries, and legal documentation in collaboration with internal teams. Ensure investor reporting adheres to compliance and regulatory standards
  • Analyse and present fund performance metrics, maintaining investor-focused data to support decision-making and capital allocation
  • Enhance CRM systems and investor databases, ensuring accurate record-keeping and automation to improve investor servicing and engagement
  • Work closely with investment, legal, compliance, and marketing teams to optimise investor engagement, product development, and reporting processes
  • Fulltime
Read More
Arrow Right
New

Senior Accountant

We are looking for a detail-oriented and experienced Senior Accountant to manage...
Location
Location
United States , Wixom
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, Business, or a related field
  • A minimum of 2 years of accounting experience, with public accounting experience preferred
  • Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint
  • Strong knowledge of general ledger, journal entries, and account reconciliation processes
  • Excellent attention to detail and the ability to identify numerical errors
  • Strong organizational and time-management skills to prioritize tasks effectively
  • Ability to handle sensitive and confidential information with discretion
  • Availability to work occasional nights, holidays, and weekends as required
Job Responsibility
Job Responsibility
  • Oversee accounts payable and receivable processes to ensure timely and accurate payments and collections
  • Process invoices, post transactions, and manage vendor payments while maintaining detailed records
  • Address discrepancies by reviewing invoices, sales receipts, and bank deposit records
  • Assist with client invoicing issues and provide solutions to resolve payment-related concerns
  • Conduct customer collection efforts and handle inquiries from both customers and vendors
  • Collaborate with sales staff to resolve cost-related issues and discrepancies
  • Perform month-end close processes, including preparing journal entries and reconciling accounts
  • Utilize accounting software to maintain accurate records and generate financial reports
  • Support inventory counts and adjustments to ensure proper documentation and accuracy
  • Provide assistance to management and the accounting team as needed to meet organizational goals
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Brand Storyteller

This is a fantastic opportunity to join a high-performing team in a fast-paced e...
Location
Location
United Kingdom , Eastleigh; Yeovil; Bracknell; London
Salary
Salary:
42826.00 GBP / Year
abri.co.uk Logo
Abri
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced content creator
  • Passion for telling stories
  • Motivated, solutions focused individual
  • Excellent writer
  • Ability to build excellent working relationships
  • Commitment to safeguarding and promoting the welfare of children, young people and adults
Job Responsibility
Job Responsibility
  • Bring to life real lives and real impact to help internal and external audiences connect with mission, vision and strategy
  • Identify, create and deliver powerful human-interest stories that illustrate the impact of work on customers, residents and communities
  • Help embed a positive culture of storytelling across the whole business
  • Regular travel across Abri’s geography
What we offer
What we offer
  • Comprehensive benefits
  • Excellent working environment
  • Fulltime
Read More
Arrow Right