Contact Centre Holiday Advisor Job at Butlin's (Hemel Hempstead)

Contact Centre Holiday Advisor

Our Contact Centre is full of fun, passionate and forward-thinking individuals –...

Location

United Kingdom , Hemel Hempstead

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Experience in a contact centre or phone-based customer service role
Strong communication skills, both verbal and written
Ability to remain calm under pressure and think on your feet
Confident problem-solving skills with a solutions-focused mindset
Strong organisation and attention to detail
Commercial awareness and the ability to balance guest and business needs
Confidence using multiple systems and logging tools

Job Responsibility

Answering calls and handling guest enquiries
Booking holidays
Providing information about resorts and activities
Ensuring every guest has the best time on their holiday
Using booking systems and logging tools

Parttime

Customer Contact Advisor

The Customer Contact Centre operates 24 hrs a day, 365 days a year. We provide 2...

Location

United Kingdom , Norwich

Salary:

25136.58 GBP / Year

Norse Group LTD

Expiration Date

Until further notice

Requirements

Knowledge of Microsoft Office & are computer literate
Understanding of operational workplace methods and practices relevant to Norse
Excellent interpersonal and communication skills with a professional and polite manner
Excellent customer service skills, confident and assertive whilst maintaining confidentiality, tact and discretion
Organised with a methodical and pragmatic approach to work, flexible and adaptable with excellent problem-solving skills
Ability to work under pressure, prioritising workload with a high level of accuracy and attention to detail
Decisive with the ability to take proactive action and act on own initiative
Ability to support colleagues and work as part of a team

Job Responsibility

To be able to work on a rotation of 4 on, 4 off, working hours are 5pm to 1.30am
Answer, process & resolve all telephone calls and email enquires in an efficient, professional, clear and concise manner
Identify the eligibility of an emergency and escalate as a call out as and when required
Enter details of all enquires onto our bespoke database & update records accordingly
Document all information according to standard operating procedures and follow instructions
Manage lone worker functions ensuring any missed calls are escalated to the on-call manager
Conduct general administrative duties
A feature of this role is the flexibility to be available to support the business 24/7 for infrequent situations such as severe weather conditions or unplanned surge of incoming calls as well as covering bank holidays, Christmas, annual leave, sickness & weekends

Parttime

Customer Service Advisor

We are seeking savvy and skilled individuals like you to join our diverse team o...

Location

Spain , Palma

Salary:

21300.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Organized and adaptable – a calm, solutions-focused multitasker who thrives under pressure and embraces change
Customer-first mindset – confident supporting upset customers across all channels, resolving issues quickly and empathetically
Tech-savvy and curious – eager to learn, comfortable working with AI tools, and able to retain detailed product knowledge
Remote-ready and flexible – happy to work rotating shifts from a quiet, professional home setup that supports phone-based work
Bilingual and confident – fluent in both Dutch and English, ready to support customers across languages with clarity and care
Right to work in Spain
Speak Dutch & English
Ideally speak another European language

Job Responsibility

Guests will contact you 24/7 from around the world via phone, email, SMS, and online messaging—and you’ll be ready to listen, respond, and take action
Work alongside our smart AI technology to deliver fast, effective support while resolving issues and complaints with empathy and care
Be part of a rolling rota that includes morning, afternoon, and, giving you variety and the chance to thrive in a dynamic environment
Collaborate with global suppliers and TUI teams to fix problems quickly, ensuring our guests can get back to enjoying their holidays

What we offer

Variable annual payment of 10% upon achievement of targets
Additional payments for any, bank holidays will come on top
Compensated for every training day complete
Access to our TUI Learning Hub, TUI Skills Academy & Language Lesson
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Get involved with charity and sustainability initiatives like the TUI Care Foundation
Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain

Fulltime

Customer Sales Support Advisor

Are you ready to be the welcoming voice and helping hand that brings holiday dre...

Location

United Kingdom , Newcastle upon Tyne

Salary:

Not provided

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
Proven ability to meet and exceed sales targets
Strong problem-solving skills and the ability to think on your feet
Ability to work effectively within a team environment
Proficiency in using CRM systems and ticketing software
Willingness to work flexible hours, including evenings and weekends as required

Job Responsibility

Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
Provide timely and accurate information to customers, resolving issues and answering queries
Manage ticketing system for callbacks and following up with customers as required
Collect customer feedback and share insights with the team to improve services and sales processes
Maintain accurate records of customer interactions and transactions

What we offer

The chance to develop your skills and boost your career across our 66 parks
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support

New

Chef-Head

Location

Barbados , Treasure Beach

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the culinary, food and beverage, or related professional area
OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
2 years experience in the culinary, food and beverage, or related professional area.

Job Responsibility

Prepares and cooks foods of all types
Reviews and adjust systems and procedures in the kitchen
Develops, designs, or creates new menus and recipes
Demonstrates knowledge of high quality food products
Ensures compliance with food handling and sanitation standards
Ensures compliance with all applicable laws and regulations
Follows proper handling and right temperature of all food products
Knows and implements brand’s Safety Standards
Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies
Maintains purchasing, receiving and food storage standards

Fulltime

New

Senior Manager for CX Product - Customer Analytics

CVS Health's Analytics & Behavior Change (A&BC) is an organization working to so...

Location

United States , New York

Salary:

142140.00 - 284280.00 USD / Year

CVS Health

Expiration Date

May 31, 2026

Requirements

2+ years of experience in working cross-functionally with engineering teams with 1+ years of experience in Product Management or Technical Product Management role
Demonstrated ability to communicate technical concepts and implications to business stakeholders and customers as well as business concepts and requirement to Data Science, Engineering, and other technical teams
Familiar with user experience design and testing methodologies
Experience in stakeholder management
Strong verbal and written communication skills
Proficiency in Agile methodologies and software
7+ years of relevant analytic experience
Experience programming using R or Python
Experience in SAS or SQL

Job Responsibility

Lead the development and launch of analytically powered applications for internal and external users
Develop user stories, acceptance criteria, and detailed product specifications
Support engineering and data science teams to implement features
Facilitate problem solving and prioritization across teams
Conduct user research, usability testing, and competitive analysis
Collaborate with designers to create UX flows, wireframes and product designs
Define, monitor and analyze product performance metrics
Draft, refine and communicate business cases
Demonstrate and support dissemination of best practices for product management
Champion Agile methodologies and lean practices

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Bonus, commission or short-term incentive program
Equity award program

Fulltime

New

Bar Staff

Bring the good vibes, great service, and unforgettable moments. At Parkdean Reso...

Location

United Kingdom , West Bay

Salary:

12.71 GBP / Hour

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Excellent communication and interpersonal skills
A positive, enthusiastic, and approachable attitude
A passion for delivering exceptional customer service
The ability to work well under pressure as part of a fast-paced, high-volume team
Flexibility to work evenings, weekends, and bank holidays

Job Responsibility

Preparing and serving high-quality alcoholic and non-alcoholic drinks
Taking orders and handling payments accurately and efficiently
Delivering friendly, engaging service that enhances every guest’s experience
Informing guests of current offers and promotions
Monitoring and replenishing stock levels to keep the bar running smoothly
Serving food and snacks with confidence and enthusiasm
Keeping the bar clean, organised, and compliant with hygiene standards

What we offer

Chance to develop your skills and boost your career across our 65 parks
Employee Assistance Programme with 24/7 confidential helpline for counselling and support
50% discount for you and 25% discount for friends and family when booking your holiday with us
30% team member discount on food, drinks, and leisure activities
Discounts on brands like Hello Fresh and local gyms

Fulltime

New

Restaurant Supervisor - Misono

The Misono Restaurant Supervisor reports directly to the Misono Restaurant Manag...

Location

Australia , Gold Coast

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in a supervisory role in a fast-paced and/or premium restaurant/bar environment is highly desirable
Passion for the industry with a continuous thirst for knowledge
Excellent customer service skills
Motivational leadership skills with the proven ability to coach and train your team
Exceptional grooming standards appropriate for a 5-star environment
Availability to work across a 7 day a week roster including weekends, evenings and public holiday

Job Responsibility

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
Inspect grooming and attire of staff, and rectify any deficiencies
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Inspect storage areas for organization, use of FIFO, and cleanliness
Complete scheduled inventories and stock and requisition necessary supplies
Monitor dining rooms for seating availability, service, safety, and well being of guests
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation

What we offer

Unlimited strategic development and career opportunities
Generous accommodation and food and beverage discounts including all properties within the Marriott International group
Recognition programs to keep you motivated
The best hotel training opportunities provided
Wellbeing and mindfulness programs to ensure you stay healthy

Fulltime

Select Country

Contact Centre Holiday Advisor

Butlin's

Location:
United Kingdom , Hemel Hempstead

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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Contact Centre Holiday Advisor

Butlin's

Location:United Kingdom , Hemel Hempstead

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 20, 2026

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