Contact Centre Holiday Advisor Job at Butlin's (Hemel Hempstead)

Contact Centre Holiday Advisor

Our Contact Centre is full of fun, passionate and forward-thinking individuals –...

Location

United Kingdom , Hemel Hempstead

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Experience in a contact centre or phone-based customer service role
Strong communication skills, both verbal and written
Ability to remain calm under pressure and think on your feet
Confident problem-solving skills with a solutions-focused mindset
Strong organisation and attention to detail
Commercial awareness and the ability to balance guest and business needs
Confidence using multiple systems and logging tools

Job Responsibility

Answering calls and handling guest enquiries
Booking holidays
Providing information about resorts and activities
Ensuring every guest has the best time on their holiday
Using booking systems and logging tools

Parttime

Customer Contact Advisor

The Customer Contact Centre operates 24 hrs a day, 365 days a year. We provide 2...

Location

United Kingdom , Norwich

Salary:

25136.58 GBP / Year

Norse Group LTD

Expiration Date

Until further notice

Requirements

Knowledge of Microsoft Office & are computer literate
Understanding of operational workplace methods and practices relevant to Norse
Excellent interpersonal and communication skills with a professional and polite manner
Excellent customer service skills, confident and assertive whilst maintaining confidentiality, tact and discretion
Organised with a methodical and pragmatic approach to work, flexible and adaptable with excellent problem-solving skills
Ability to work under pressure, prioritising workload with a high level of accuracy and attention to detail
Decisive with the ability to take proactive action and act on own initiative
Ability to support colleagues and work as part of a team

Job Responsibility

To be able to work on a rotation of 4 on, 4 off, working hours are 5pm to 1.30am
Answer, process & resolve all telephone calls and email enquires in an efficient, professional, clear and concise manner
Identify the eligibility of an emergency and escalate as a call out as and when required
Enter details of all enquires onto our bespoke database & update records accordingly
Document all information according to standard operating procedures and follow instructions
Manage lone worker functions ensuring any missed calls are escalated to the on-call manager
Conduct general administrative duties
A feature of this role is the flexibility to be available to support the business 24/7 for infrequent situations such as severe weather conditions or unplanned surge of incoming calls as well as covering bank holidays, Christmas, annual leave, sickness & weekends

Parttime

Customer Service Advisor

We are seeking savvy and skilled individuals like you to join our diverse team o...

Location

Spain , Palma

Salary:

21300.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Organized and adaptable – a calm, solutions-focused multitasker who thrives under pressure and embraces change
Customer-first mindset – confident supporting upset customers across all channels, resolving issues quickly and empathetically
Tech-savvy and curious – eager to learn, comfortable working with AI tools, and able to retain detailed product knowledge
Remote-ready and flexible – happy to work rotating shifts from a quiet, professional home setup that supports phone-based work
Bilingual and confident – fluent in both Dutch and English, ready to support customers across languages with clarity and care
Right to work in Spain
Speak Dutch & English
Ideally speak another European language

Job Responsibility

Guests will contact you 24/7 from around the world via phone, email, SMS, and online messaging—and you’ll be ready to listen, respond, and take action
Work alongside our smart AI technology to deliver fast, effective support while resolving issues and complaints with empathy and care
Be part of a rolling rota that includes morning, afternoon, and, giving you variety and the chance to thrive in a dynamic environment
Collaborate with global suppliers and TUI teams to fix problems quickly, ensuring our guests can get back to enjoying their holidays

What we offer

Variable annual payment of 10% upon achievement of targets
Additional payments for any, bank holidays will come on top
Compensated for every training day complete
Access to our TUI Learning Hub, TUI Skills Academy & Language Lesson
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Get involved with charity and sustainability initiatives like the TUI Care Foundation
Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain

Fulltime

Customer Sales Support Advisor

Are you ready to be the welcoming voice and helping hand that brings holiday dre...

Location

United Kingdom , Newcastle upon Tyne

Salary:

Not provided

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
Proven ability to meet and exceed sales targets
Strong problem-solving skills and the ability to think on your feet
Ability to work effectively within a team environment
Proficiency in using CRM systems and ticketing software
Willingness to work flexible hours, including evenings and weekends as required

Job Responsibility

Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
Provide timely and accurate information to customers, resolving issues and answering queries
Manage ticketing system for callbacks and following up with customers as required
Collect customer feedback and share insights with the team to improve services and sales processes
Maintain accurate records of customer interactions and transactions

What we offer

The chance to develop your skills and boost your career across our 66 parks
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support

New

Chef De Partie

As Chef De Partie, you will be a vital part of our high performing brigade and w...

Location

United Kingdom , York

Salary:

Not provided

Bulls Head, Earlswood

Expiration Date

June 29, 2026

Requirements

Previous experience in a similar role with the proven ability to produce high quality food, ideally using fresh produce

Job Responsibility

Produce high quality food from scratch
Manage a section within the kitchen, cooking with fresh ingredients
Ensure the highest levels of hygiene and safety are maintained at all times
Maintain areas of work and machinery
Control the order and storage of food supplies
Support other team members across the kitchen
Team work

What we offer

Tips paid monthly
Stream - ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Free meal whilst on duty
Free use of the brilliant gyms on site and discounted Spa treatments at our Spa Hotels
Discounted accommodation, food and drink in our beautiful properties across the country
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Free car parking, where available

Fulltime

New

Software Developer

Location

United States , Harrisburg

Salary:

Not provided

Collabrium Systems

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, Engineering (any), or related field
In lieu of Bachelor’s Degree, will accept two (2) years experience
24 months experience as a Software Developer or related position

Job Responsibility

Design, develop, implement, test, and deploy software applications
Review and analyze functional requirements and mapping documents
Assist in problem solving and troubleshooting
Work with Java, Oracle, .Net, and SQL Server

Fulltime

New

Mgr-Engineering

Manages all engineering/maintenance operations, including maintaining the buildi...

Location

India , Visakhapatnam

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
3 years experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing
OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major
1 year experience in the engineering and maintenance or related professional area
technical training in HVAC-R/electrical/plumbing

Job Responsibility

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection
Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation
Responsible for maintaining regulatory requirements
Assists in leading the emergency response team for all facility issues
Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems
Ensures regulatory compliance to facility regulations and safety standards
Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations
Develops specifications and requirements for service contracts and administers such contracts to support building needs
Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion
Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities

Fulltime

New

Part-Time Administrator

This is a fantastic opportunity for a Part-Time Administrator to join a friendly...

Location

United Kingdom , Exeter

Salary:

24784.50 - 25000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Previous administration or office-based experience desirable
Strong attention to detail and organisational skills
Confident communication skills, both written and verbal
Comfortable using IT systems (training provided)
Reliable, proactive and able to manage workload effectively
Ability to work well within a small team environment

Job Responsibility

Processing paperwork for orders and ongoing jobs
Preparing and issuing quotes and estimates
Liaising with customers regarding job updates and estimates
Updating internal systems and maintaining accurate records
Providing general administrative support to the team

What we offer

20 days holiday + Bank Holidays (pro rata)
company pension
free onsite parking
flexible part-time hours
full training provided
friendly and supportive team environment

Parttime

Select Country

Contact Centre Holiday Advisor

Butlin's

Location:
United Kingdom , Hemel Hempstead

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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Contact Centre Holiday Advisor

Butlin's

Location:United Kingdom , Hemel Hempstead

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 20, 2026

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