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Contact Centre Agent Danish Speaking

https://www.tui.com Logo

TUI

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Location:
Spain , Palma de Mallorca

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

17800.00 EUR / Year
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Job Description:

We are seeking savvy and skilled individuals to join our diverse team of Contact Centre. The role involves listening and responding to guests, resolving complaints, and collaborating with other departments. The job offers a competitive salary, benefits, and opportunities for growth.

Job Responsibility:

  • Listen and respond to guests contacting 24/7 from around the world
  • Proactively resolve any complaints from guests
  • Collaborate with other TUI departments daily

Requirements:

  • Hold an EU passport
  • Speak fluent Danish
  • Have good verbal and written English
  • Willing to relocate to Palma de Mallorca
  • Efficient & organized
  • Problem solver
  • Multitasker
  • Good listener
  • Stays calm under pressure
  • Able to work flexible shift patterns including rotating daytime and occasional night shifts
What we offer:
  • Private health insurance
  • Accommodation including bills & return flights
  • Hybrid working option
  • Payment for all training days completed
  • Free access to TUI Learning Hub, TUI Skills Academy & Language Lessons
  • Complimentary access to WeCare Team & 24/7 Wellbeing Hub
  • Involvement in charity and sustainability initiatives
  • Access to TUI Club de Benefits with multiple discounts on products and services across Spain

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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