Contact Center Inbound Sales Agent Job at SimpliSafe (Richmond)

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Contact Center Inbound Sales Agent

We’re a high-tech home security company that’s passionate about protecting the l...

Location

United States , Orem, Utah

Salary:

20.00 USD / Hour

SimpliSafe

Expiration Date

Until further notice

Requirements

Proven success in an inbound / outbound phone-based sales environment
Enhanced listening skills to help identify the best solution for the customer
Comfort with technology and ability to provide technical assistance for consumer electronics
Proven record of outstanding attendance and timeliness in a structured environment
Strong work ethic and the drive to contribute to company goals
Clear and effective communication skills, both written and verbal
Ability to work at times either independently and / or in a team setting
Ability to prioritize in a fast-paced environment, excellent time management skills
Positive, can-do attitude and eager for continuous improvement by demonstrating a learning mindset and being open to coaching and feedback
Strong commitment to customer happiness and satisfaction

Job Responsibility

Assist future customers through the process of selecting the right system, products and services best suited for their lifestyle needs
Identify key insights to customers needs and provide recommendations to help secure their home, family, pets, etc
Follow SimpliSafe’s sales methodology to ensure the highest level of respect, trust, and loyalty with our future customers
Perform customer follow-up activities including quotes, information requests, etc
Properly collect and input customer information for proper customer identification
Make recommendations of special promotions and affiliated partner’s products and services

Fulltime

Head of Inside Sales

At myPOS, the Head of Inside Sales oversees the inside sales/sales support teams...

Location

Bulgaria , Sofia

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

5+ years of experience leading telesales or inside sales teams, with a track record of improving sales performance and achieving targets
Previous experience with sales transformation projects would be considered a strong advantage
Strong understanding of telesales/inside sales techniques, call quality frameworks, CRM workflows, and high-volume call operations
Experience with dialer systems, call analytics, or sales enablement tools
Background in structured B2C or B2B sales environments
Strong analytical, reporting, and data interpretation skills
Results-driven leadership style with strong communication, coaching, and team development capabilities
Process-oriented mindset with high operational discipline and attention to detail
Effective collaborator able to work cross-functionally
Bachelor’s degree in business, Sales, Management, or a related field

Job Responsibility

Build a centralized, multi-lingual Inside sales team, develop and implement inside sales strategies aligned with sales targets
Full P&L ownership of end-to-end results of inside sales activity
Define KPIs, performance expectations, and productivity benchmarks
Lead forecasting, pipeline visibility, and structured performance reviews
Oversee day-to-day inside sales operations to ensure consistent call quality and process adherence
Manage inbound/outbound calling workflows, follow-up routines, and CRM-driven activities
Implement standardized scripts, call flows, and quality frameworks
Drive operational improvements to enhance sales efficiency and customer experience
Key point of contact and owner of external call center partners
Manage inside sales and sales support activities, including lead follow-up (post-inbound), quote preparation, and supporting the sales cycle

What we offer

Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level
Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses
Meal vouchers of 200 BGN per month

Fulltime

Bdc /internet Sales Agent

TOYOTA OF NORTH AUSTIN is part of the fast growing Group 1 Automotive, a leader ...

Location

United States , Austin

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Auto dealership Internet or Business Development Center (BDC) experience is a plus!
Proven sales experience
Superior communication and customer service skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent

Job Responsibility

Receive inbound sales leads (phone, internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
Work with sales department to develop sales strategies and techniques
Research and stay current in consumer and industry trends
Communicate industry news and trends to management and dealership employees
Outstanding Customer Service

What we offer

Health Insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

Bdc /internet sales agent

Group1 KIA OF SOUTH AUSTIN is part of the fast growing Group 1 Automotive, a lea...

Location

United States , Austin

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Auto dealership Internet or Business Development Center (BDC) experience is a plus!
Proven sales experience
Superior communication and customer service skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Job Responsibility

Receive inbound sales leads (phone, internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
Work with sales department to develop sales strategies and techniques
Research and stay current in consumer and industry trends
Communicate industry news and trends to management and dealership employees
Outstanding Customer Service

What we offer

Health Insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

Sales Team Leader

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico...

Location

Mexico , Guadalajara

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Bachelor’s degree in any field preferred
Sales Experience
Team management experience at least one year preferred
Minimum of 2 years’ experience within a contact center environment as a Team Leader
Experience within customer services, inbound and outbound projects preferred
Excellent leadership and communication skills
Strong coaching and people-development skills through call listening, quality feedback, etc.
Google suit (Gmail, slides and spreadsheets) and MS Office knowledge preferred
Ability to deal with demanding customers and escalations
Energetic and motivating individual

Job Responsibility

Provides daily direction and communication to employees to ensure service/technical/marketing calls/chats/emails/transactions are answered in a timely, efficient and knowledgeable manner
Provides continual evaluation of process and procedures
Responsible for suggesting methods to improve area of operations, efficiency and service to both internal and external customers
Provides statistical and performance feedback and coaching daily to each team member
Be always available to employees who experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution
Ensure to write and administer performance reviews for skills improvement
Manage nesting agents to ensure proper performance before moving to the operations floor
Incorporate performance intervention to accelerate learning
Responsible for managing and motivating the CSRs to work simultaneously with them to hit KPIs and metrics
Assist Operations Manager to resolve customer complaints and issues

Fulltime

Sales Team Leader

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico...

Location

Mexico , Guadalajara

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Bachelor’s degree in any field preferred
Sales Experience
Team management experience at least one year preferred
Minimum of 2 years’ experience within a contact center environment as a Team Leader
Experience within customer services, inbound and outbound projects preferred
Excellent leadership and communication skills
Strong coaching and people-development skills through call listening, quality feedback, etc.
Google suit (Gmail, slides and spreadsheets) and MS Office knowledge preferred
Ability to deal with demanding customers and escalations
Energetic and motivating individual

Job Responsibility

Provides daily direction and communication to employees to ensure service/technical/marketing calls/chats/emails/transactions are answered in a timely, efficient and knowledgeable manner
Provides continual evaluation of process and procedures
Responsible for suggesting methods to improve area of operations, efficiency and service to both internal and external customers
Provides statistical and performance feedback and coaching daily to each team member
Be always available to employees who experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution
Ensure to write and administer performance reviews for skills improvement
Manage nesting agents to ensure proper performance before moving to the operations floor
Incorporate performance intervention to accelerate learning
Responsible for managing and motivating the CSRs to work simultaneously with them to hit KPIs and metrics
Assist Operations Manager to resolve customer complaints and issues

Fulltime

Service BDC Agent

Ira Subaru is part of the fast-growing Group 1 Automotive, a leader in automotiv...

Location

United States , Danvers

Salary:

21.60 - 35.00 USD / Hour

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Auto dealership Internet or Business Development Center (BDC) experience is a plus!
Superior communication and customer service skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent

Job Responsibility

Receive inbound service calls
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of service opportunity leads through networking, cold calling, and referrals
Work with service and sales department to increase service traffic
Stay up to date on active service specials and ongoing Subaru manufacture recalls
Properly inform and advise customers on what to expect with their service appointments
Outstanding Customer Service

What we offer

Health Insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

Customer Contact Specialist

Location

United States , West Des Moines

Salary:

39470.00 - 65785.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree Preferred
Previous customer service/call center experience Preferred
Must have the ability to communicate effectively and tactfully with agents and policyowners
Must have knowledge of and ability to maneuver through multiple information screens
Excellent verbal and written communication skills
Must have strong organizational skills
Strong problem solving skills
Ability to work efficiently and independently or in a team environment
Able to adapt to frequent change
Criminal background check required

Job Responsibility

Communicate verbally with policyowners, agents, third parties and internal support departments in matters relating to customer needs
Responsible for front line/customer facing in responding to inbound calls by providing support to agents, policy owners, third parties or others in verbal and written communication using a professional and friendly approach
Answer calls regarding, but not limited to: policy values, various features and rider benefits, coverage options, indexed and variable policy performance, products, interest rates, address changes and allocation changes, withdrawals, surrenders, transfers and exchanges, beneficiary changes, ownership changes, guideline and regulations, annual and quarterly statements, completing forms and provide standard established turnaround times, as applicable
Acquire and maintain working knowledge of company products
Field questions regarding policy loans, billing and accounting processing, grace processing and lapse notification
Display a working knowledge of premium and contribution regulations
Correctly identify appropriate regulations to ensure proper handling of requests
Verify and provide explanation for tax documents
Consult and coordinate with all other applicable departments including New Business, Agency Services, Sales and Marketing, Customer Correspondence and the Annuity/Life Division
Submit accurate and timely requests via workflow system to ensure work item is handled in accordance with varying departmental procedures

What we offer

Health, Dental, Vision, Company Paid Retirement, PTO and Holiday Pay
Employee Stock Ownership Plan (ESOP) is a 100% company-funded retirement plan
Healthy balance between work and personal lives
Friday afternoons off all year long, competitive PTO, and generous number of paid holidays
Incentive program for defined goals subject to eligibility and performance
Colleagues who support one another, model our core values, and drive our healthy, high-performing culture

Fulltime

Contact Center Inbound Sales Agent

SimpliSafe

Location:
United States , Richmond

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 20, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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