CrawlJobs Logo

Consumer Strategy & Operations Manager

uber.com Logo

Uber

Location Icon

Location:
Australia , Sydney

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Join the Core Consumer Growth team to drive the next phase of Uber Eats’ growth. You will lead high-impact initiatives across key consumer lifecycles - owning the strategy for new eater acquisition and churned user resurrection. By blending deep data analysis with cross-functional execution, you will directly influence how millions of users engage with our platform.

Job Responsibility:

  • Lead and execute the end-to-end roadmap for acquiring new users and re-engaging lapsed 'churned' eaters through innovative, scalable campaigns
  • Build and monitor reporting dashboards to translate ambiguous data sets into actionable strategies, presenting findings to senior leadership
  • Act as the 'voice of the consumer' in forums with Product and Engineering to prioritise features that enhance the eater experience and investment efficiency
  • Manage and forecast promotional budgets, ensuring every dollar spent on acquisition and resurrection meets ROI targets
  • Ensure the flawless deployment of growth initiatives across various internal and external channels, maintaining a high bar for the consumer experience

Requirements:

  • 3+ years of operational, analytical, or growth-focused experience gained in a fast-paced environment (e.g., tech, strategy consulting, or e-commerce)
  • Proven experience breaking down complex, ambiguous problems using data-driven insights and advanced Excel/Google Sheets skills
  • A quantitative degree or a background demonstrating strong numerical literacy and business acumen

Nice to have:

  • Basic competence in SQL (or a strong, demonstrated willingness to learn) to pull and analyze cohort data independently
  • Meticulous attention to detail with experience deploying complex, multi-channel marketing or CRM campaigns
  • Ability to influence and partner effectively with Product, Engineering, and Global CRM teams to unlock new growth capabilities
  • Prior experience in a marketplace business or a consumer-facing tech company is a significant plus

Additional Information:

Job Posted:
March 21, 2026

Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Consumer Strategy & Operations Manager

Intern - Consumer Operations (Revenue Strategy, Sales & Distribution, Marketing)

The Marriott International Corporate Internship Program offers all participants ...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Singaporean, Singapore Permanent Resident Holder or valid student pass / work holiday pass
  • Eligible for undergraduate in a Singapore registered university program / undergraduate or graduate of a university in Singapore, Australia, France, Germany, Hong Kong, Japan, New Zealand, Switzerland, United Kingdom or United States
  • Prepared to commit to a six months’ internship
Job Responsibility
Job Responsibility
  • Assist in data collection and analysis for various commercial strategies related projects from different departments including sales & distribution, marketing and revenue strategy.
  • Develop automated reports in Power BI / Tableau and assist in the preparation of various reports and powerpoint presentations.
  • Coordinate, track and manage project implementation for selected initiatives within the Consumer Operations discipline.
  • Conduct analysis, synthesize information and provide input on specific business issues/ priorities.
  • Participate as an active member of the team and seek ways to cross-pollinate best practices/ suggest improvements.
  • Support/drive ad-hoc projects as needed assigned by either the Senior Director of Sales & Distribution, Marketing and/or Area Director of Revenue Strategy.
  • Fulltime
Read More
Arrow Right

Strategy and Business Operations Senior Associate

At Blank Street, we’re on a mission to become the defining food and beverage bra...
Location
Location
United States , New York City
Salary
Salary:
110000.00 - 130000.00 USD / Year
blankstreet.com Logo
Blank Street
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in top-tier consulting or strategy/operations at a fast-growing company
  • Analytics wizard - exceptional ability to conduct complex data analysis and draw deep insights from both quantitative and qualitative data
  • First Principles Thinker - natural capacity to understand and breakdown complex problems beyond the ‘by the book’ approach
  • “Get things done” mindset - ready to roll up your sleeves to deliver output
  • Strong appreciation for consumer products, F&B, hospitality
Job Responsibility
Job Responsibility
  • Own 360 business reporting: set up dashboards and generate insight that empower better decision making throughout all functions
  • Contribute to strategic decisions and planning: set targets, prioritize initiatives, and create actionable roadmaps
  • Drive cross-functional initiatives end-to-end: identify opportunity areas, design creative solutions and project manage them to execution
  • Improve ways of working: develop strategic frameworks, systems, and processes to streamline decision-making and collaboration
What we offer
What we offer
  • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans
  • Paid sick time
  • Paid time off + company holidays
  • Paid parental leave benefits
  • Equity
  • Learning and development opportunities
  • A whole lot of Blank Street swag & coffee
  • Fulltime
Read More
Arrow Right

Senior Sales Operations Manager

Cricut is looking for a self-motivated, detail-oriented, and analytically minded...
Location
Location
United States , South Jordan
Salary
Salary:
Not provided
cricut.com Logo
Cricut
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Supply Chain, Finance, or related field (preferred)
  • 5+ years of experience in sales operations, demand planning, or supply chain management
  • Strong analytical skills and the ability to work with large datasets
  • Expertise in Excel (pivot tables, formulas, trend analysis)
  • Experience with business intelligence tools such as Tableau, Domo, or similar
  • Experience with statistical modeling and sales forecasting
  • Proven ability to drive results through process improvement and data insights
  • Excellent organizational, communication, problem-solving skills and detail-oriented
  • Ability to thrive in a fast-paced, team-oriented environment with minimal supervision
Job Responsibility
Job Responsibility
  • Prepare weekly, monthly, and quarterly materials for business reviews with Sales and Finance
  • Build, run, and analyze reports and dashboards to provide key business insights for Cricut and retail partners
  • Support ad hoc reporting requests and develop tools/processes to improve team efficiency
  • Manage forecasting and demand planning for Machines, Extensions, Consumables, and Accessories
  • Conduct weekly/bi-weekly inventory planning calls with major retail accounts
  • Create and maintain a rolling SKU-level sales plan by account and by week
  • Analyze weekly sales performance vs. forecast and report findings to stakeholders
  • Monitor inventory levels, sales trends, and market conditions
  • communicate risks and opportunities proactively
  • Collaborate with Key Account Managers and leadership to develop quarterly and annual business plans
What we offer
What we offer
  • competitive Medical, Dental, and Vision coverage
  • a 401(k) match
  • generous PTO
  • tuition reimbursement
  • a yearly lifestyle stipend to support your wellness and passions
  • exclusive employee discounts
  • relocation assistance is available
  • Fulltime
Read More
Arrow Right

Ad Operations Manager – Retail

Our Ad Operations Manager are highly-capable media professionals, with a few wel...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
thearmcandy.com Logo
Arm Candy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be located in DFW or willing to relocate
  • 3-5+ years of working experience in digital ad operations or technical account manager role within the digital advertising field
  • Strong knowledge of technical market standards (VAST, VPAID, ad-serving, SSP, DSP, etc.)
  • Good understanding of web standards a plus (HTML, JS/JSON, Flash, etc.)
  • Previous experience and knowledge within the programmatic ecosystem (DSP/SSP’s, CDP, DMP, ad-networks, etc.)
  • Outstanding analytical and project management skills
  • Extreme attention to detail and the ability to handle several projects concurrently under deadline pressure is essential
  • Ability to work effectively with internal team members and external clients and other agency partners
  • Ability to create accurate impression projections based on data analysis
  • Ability to multi-task and perform under pressure
Job Responsibility
Job Responsibility
  • Gather data from relevant data sources (both first party and third) to craft audience insights and consumer trends reports that can be used for media planning
  • Consolidating a variety of different media data sources for holistic reporting on campaign performance, analyzing the data to provide insights to the broader team and crafting media optimization recommendations for implementation
  • Manage the implementation, execution and optimization of digital advertising campaigns across multiple platforms including but not limited to DV360, Facebook Ad Manager, Bing, The Trade Desk, Google Ads, LinkedIn and other media platform providers
  • Collaborate with agency and client teams to formulate and create strategic proposals that meet identified objectives
  • Establish campaign management processes and methods that can scale across multiple clients to drive efficiencies based on a predetermined set of KPIs
  • Traffic Management: Manage the execution and technical deployment of both direct (creative assets and tags) and programmatic video and display campaigns: Ad-serving, trafficking, optimization troubleshooting, etc
  • Cross device implementation (desktop, mobile, IPTV, etc.)
  • Analytics & Operations Strategy: Provide high-end monitoring and reporting of media activity
  • Monitor KPIs (VTR, CTR, etc.) on a daily basis. Work on standard and executive level reporting and activity summaries
  • Sales Activity Support: Interact on a day-to-day basis with the agency’s Media Operations team to ensure campaign optimization and success
  • Fulltime
Read More
Arrow Right

Consumer Marketing Manager

The Consumer Marketing Manager is responsible for insulating our base customers ...
Location
Location
United States , Bellevue; Overland Park
Salary
Salary:
84200.00 - 151900.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in related field
  • Master's/Advanced Degree (Preferred)
  • 4-7 years Marketing experience in one or more of the following categories: software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods. (Required)
  • Presentations Strong communications skills by presentation, written and verbal methods (Required)
  • Go-to-market Strategy Experience in defining and driving go-to-market strategies
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Complete quarterly offers partnering with operations, supply chain, finance, messaging, product management, analytics, consumer insights, pricing and more
  • Assist with the development and implementation of quarterly marketing plans for the Postpaid portfolio
  • Responsible for seeing opportunities based on competitive landscape, business performance and customer pain points
  • Assists with the management of quarterly business performance including results, preparing contingencies and development iterations of the plan in a competitive environment
  • Develop marketing communication materials for senior leadership sharing a customer-centric story
What we offer
What we offer
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • Fulltime
Read More
Arrow Right

Project Manager - Global Expansion Strategy

As a Senior Expansion Project Manager for Global Expansion at AUTO1 Group, you w...
Location
Location
Spain , Madrid
Salary
Salary:
Not provided
auto1.com Logo
AUTO1 Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Business, Economics, Strategy, Engineering, or a related field
  • MBA or consulting background is a distinct advantage
  • 4–6 years’ experience in strategy, management consulting, business development/expansion, or corporate project leadership in dynamic, international organizations
  • Demonstrated success in designing and executing go-to-market strategies, market entry projects, or global rollouts across multiple countries
  • Advanced analytical skills, with deep experience in business modeling, market analysis, and investment case preparation
  • Outstanding project management and cross-functional coordination capabilities
  • Exceptional communication, stakeholder management, and executive presentation skills
  • Data-driven, commercial mindset with strategic vision and operational agility
  • Fluent English required
  • other European languages are a plus
Job Responsibility
Job Responsibility
  • Develop, own, and evolve AUTO1’s go-to-market strategy for global branch expansion, ensuring alignment with company vision, growth targets, and profitability expectations
  • Lead in-depth market analyses and multi-factor due diligences for potential new countries and cities, utilizing economic, competitive, consumer, and regulatory insights
  • Build comprehensive business cases—including TAM/SAM/SOM analyses, long-term forecast models, investment requirements, and risk profiles—to support executive decision-making
  • Establish standardized frameworks and playbooks for market prioritization, entry planning, and ramp-up, ensuring repeatable and scalable expansion processes
  • Lead cross-functional steering teams through all phases of country entry, from strategy and business case alignment to project planning, launch, and post-entry review
  • Partner with Product, Operations, Marketing, Real Estate, and other departments to ensure market-entry readiness and seamless execution
  • Develop and oversee expansion tracking tools, pipeline dashboards, and KPIs to monitor progress and provide actionable reporting to leadership
  • Advise senior leadership with strategic recommendations and post-launch learnings for continuous improvement
Read More
Arrow Right

Senior Analyst, Consumer Revenue Operations

Ethos is looking for a highly driven, self-starter to join the Revenue Operation...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
ethoslife.com Logo
Ethos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ Years of Overall experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields
  • 2+ Years of experience in Revenue/ Strategy/ Growth function in B2C
  • Tier-1 UG/ Tier 1/ 2 MBA (with at least 2 years of experience post MBA)
  • Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.)
  • Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
  • Highly motivated, self-directed, team player that can be a jack-of-all-trades
  • Demonstrated capabilities of working in a high growth, ambiguous startup environment
  • Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
  • Comfort with numbers and analysis with a desire to build on analytical skills
  • Exceptional written and oral communication skills
Job Responsibility
Job Responsibility
  • Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
  • Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
  • Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
  • Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally
Read More
Arrow Right

Vp, head of atm operations and service continuum

Citi Global Wealth (CGW) brings together the full power of Citi to serve the ent...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate, with at least 12 years of experience in Consumer Banking
  • Experience in leading or managing a team
  • Knowledge of Branch operations, banking processes and services
  • Demonstrated experience in project management and systematic approach in problem solving in large-scale process innovation and/or change management projects
  • Proven track record of consultative and collaborative relationship management and ability to influence multiple stakeholders effectively, and gaining support for new ideas and approaches
  • Strong leadership of ability to take charge, lead and drive all functions to deliver a common objective with exceptional result
  • Decisive, capable of thinking through and trouble-shooting nuanced and complex situations
  • A committed team player who is also able to work independently
  • Driven, analytical, strong appreciation of processes, detail oriented
  • Highly competent with Excel and PowerPoint
Job Responsibility
Job Responsibility
  • Strategy Formulation & Execution
  • Project Management for Client Servicing, Wealth Centers & ATM/CDM
  • Drive and spearhead service process re-engineering / innovation and manage physical distribution network transformation including paperless branch experience, etc
  • Collaborate with local and global stakeholders on transformation initiatives
  • Formulate, deliver and execute strategy for optimized physical distribution network (Wealth Centers, ATMs/CDMs) to meet business needs for acquisition, engagement, branding by analyzing client traffic / trends / transactions at Citi assets vs other physical spaces in Singapore. Prepare and publish ATM/CDM revenue, cost and transactional data (ATM Bluebook)
  • On-going metrics monitoring and ensure post project actions such as performance tracking are duly performed
  • ATM Vendor management
  • Business contact responsible for ordering new machines, PO/Invoices and payments
  • Oversee day to day FLM and SLM services and manage adhoc cost approvals for movement / repair / fix / issues
  • Audit and Ongoing Compliance
What we offer
What we offer
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world
  • Fulltime
Read More
Arrow Right