Consumer Strategy Manager

• Work with senior team members to shape growth strategies across markets, segments, or verticals
• Conduct analytical deep-dives to size opportunities, assess performance gaps, or inform new initiatives
• Structure insights clearly to support decision-making and prioritisation by senior stakeholders
• Own the tracking and reporting of key consumer KPIs (e.g. MAU, order rate, AOV) across workstreams
• Collaborate with Analytics and Data Science to build frameworks for performance monitoring and forecasting
• Support OKR planning and in-quarter performance reviews for initiatives you contribute to
• Lead specific workstreams or initiatives within broader cross-functional programs
• Develop structured execution plans and drive alignment across stakeholders to ensure delivery
• Serve as a key point of contact for your workstreams with Product, Marketing, Finance, and local market teams
• Help shape meeting cadences, updates and cross-functional operating models to keep work moving
• Support knowledge sharing and playbook development to scale high-performing ideas

• 6+ years in strategy, consulting, business operations or a growth-related role in a tech or consumer business
• Strong problem-solving and analytical skills, with the ability to work from incomplete data sets
• Clear, concise communication skills, both written and verbal, with the ability to influence across teams
• Demonstrated ability to drive structure, clarity and progress in complex environments
• High personal ownership and bias for action, while knowing when to escalate or seek alignment
• Collaborative mindset, able to work across a diverse set of teams and perspectives

Experience in marketplaces, consumer tech, food delivery or multi-market ops

• A competitive and comprehensive compensation and benefits package
• Up to 5% matched pension contributions
• Some roles may be eligible for share awards
• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants
• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity
• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance
• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
• Summer and end-of-year parties