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Overview The PFUS Insights Senior Supervisor role will work primarily with the PFUS Marketplace Insights team, focusing on driving PFUS sector-level priorities by stitching together insights from Business Analytics and delivering actionable insights for the PFUS team. This includes working on the AO Foods portfolio alongside the core PFUS portfolio. The role requires an individual to understand existing datasets and scorecards, while enhancing and automating business reporting to enable stronger, faster, and more effective performance insights for the Marketplace Insights teams. This also involves connecting multiple data sources through curated metrics and developing calculated metrics that focus on key outcome and diagnostic measures. A critical element of this role is the ability to deliver value-added insights and strategic presentations centred on future growth for PepsiCo in an agile manner. In the short term, the role will require building a strong understanding of tools, methodologies, and multiple data sources to effectively support stakeholders and address ongoing business questions. The scope of the role spans the full PFUS portfolio, covering categories such as Savoury, Salty, and AO Foods.
Job Responsibility
Execute Against Team Charter (SLA) For Reporting & Analytics For PFUS
Create category and brand performance analyses by leveraging retail performance data and identifying opportunities to further fine-tune and improve performance
Execute market- and brand-level reporting for customer KPI performance (utilising dashboards, templated decks, and reporting tools)
Provide business performance explanations, incorporating considerations beyond retail performance drivers
Clearly articulate business performance, key drivers, and optimisation opportunities
Monitor key channel, customer, competitor, and emerging player performance, and execute reporting at required intervals
Respond to ad-hoc follow-ups (double-click analyses) with relevant tables, charts, and narratives
Support Reporting Leads, Senior Managers, And Directors In Delivering Against Information Needs Articulated By Business Partners, Addressing Business Questions And Process Requirements
Lead and deliver against the needs of stakeholders, requestors, and end users
Identify whitespace opportunities within the business and develop roadmaps to unlock growth areas
Ensure adherence to defined processes and delivery standards, aligned with agreed timelines, templates, and content management protocols
Manage multiple priorities effectively, ensuring timely delivery of outputs
Monitor and act on regular feedback from end users and Business Partners to continuously improve deliverables
Proactively flag and track any risks impacting operational delivery (e.g., facilities, IT resources, recruitment)
Support communication with Reporting vertical leaders and Business Partners, including project planning, workflow monitoring, quality checks, and change management
Contribute to refining Centre of Excellence processes (e.g., workflow mapping, identifying pain points and bottlenecks) across service delivery and internal operations
Drive continuous improvement in processes based on feedback loops from end users and Business Partners
Support SSC strategy execution and business growth roadmap development by identifying whitespace opportunities
Contribute to Annual BGS, AOP exercises, and leadership reporting requirements
Drive simplification, standardisation, and digitalisation efforts in collaboration with global and sector stakeholders
Requirements
A junior/mid-level Insight or Analytics professional with experience in a leading consumer goods company. 10 years+ experience
Education: Masters / Graduate in Economics, Mathematics, Marketing or Management
Language: Fluent English
Can synthesize multiple, disparate data sources into compelling growth strategies. Formulates a strong POV and can articulate future scenarios and is an exceptional story-teller
Strong collaborator
Interested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets or brands
will be willing and able to embrace Responsive Ways of Working
Can easily see how insights/research learning can improve businesses impact and frames up reporting efforts and opportunities to inform business decisions
Proven analytics, shopper research experience, consumer insights experience or commercial experience in combination with strong analytical skills
High degree of familiarity with CPG and Food & Beverage industry data sources, including Nielsen/IRi (POS and HH panel), GlobalData, Kantar, etc.
Deep understanding of CPG industry business performance outputs and causal measures, their relationships, and how to bring business performance insights to life visually
Proficient with PowerPoint and Excel
including ability to write complex formulas
Nice to have
Experience with PowerBI or any visualization tool will be a plus
Managerial experience: nice to have
Operational experience from business servicing sector and/or consulting experience would be a plus