Consumer Services Team Leader Job at Vitaco Health Ltd (East Tamaki)

Ikea Food Team Leader

Lead the IKEA Food team in Roma, Italy, serving more than 660 million customers ...

Location

Italy , Roma

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Good knowledge of compliance standards and Food safety standards
Knowledge about Local food legislations, National business direction, Consumer and Market research, Food Trends and Customer buying behaviour
Proven experience in leading a group of people
Communication skills and ability to build trustful relationships
Planning and organizational skills and ability to identify new business
Ability to handle multiple topics and changing priorities/deadlines
Ability to deliver strong business results through people
Ability to maintain effective work and leadership behavior in the face of setbacks or pressure
Capable of communicating in English and Italian both in writing and verbally

Job Responsibility

Contributes to the implementation of global and national compliance standards to secure a safe environment for customers and co-workers
Secure that excellence in operations and high quality standards of customer experience in the customer and co-worker and optimized levels of commerciality are achieved
Ensure the commercial agenda by securing that retail foundations and sales steering tools, food safety is in place
Lead and implement the commercial strategy and commercial calendar in collaboration with relevant stakeholders
Lead the implementation of the stores IKEA Retail Food communication strategy
Develop and improve by seeking and acting upon customer feedback
Ensure that the Food area are in shape as new and that the common store planning solutions and vitality packages are implemented
Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
Ensures that the team has the correct competence regarding the IKEA Food range and the IKEA services and can share this with customers in a good way
Identify, recruit, introduce, and develop the many talents and to secure succession planning

What we offer

Inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness
Supportive climate regardless age, gender, religion, sexual orientation, pregnancy and ability

Fulltime

Delegated Authority Claims Team Leader

An excellent opportunity to join a leading Lloyd's Broker as a Team Leader for t...

Location

United Kingdom , London

Salary:

47000.00 - 55000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Previous experience in a similar Delegated Authority claims role within the London Market
Strong understanding of DA contracts and processes
Knowledge of CLASS, ECF, IMR, and other London Market systems
Excellent communication and leadership skills
Strong Microsoft Office skills

Job Responsibility

Manage the day-to-day operations of the DA Claims team, including appraisals, development, and performance management
Ensure high professional standards and continual improvement in service delivery
Oversee the preparation and review of bordereaux
Maintain and update financial and claims records
Produce claims and earned-to-incurred statistics, working with other teams as required
Manage and authorise claims payments and liaison with Accounts
Build and maintain strong working relationships with clients, TPAs, insurers, and internal stakeholders
Ensure compliance with company policies, procedures, and FCA regulations including Consumer Duty and CASS
Monitor workloads, service levels, and SLAs across the team to ensure timely delivery
Support training, system testing, and implementation of new enhancements

Fulltime

Vp, Customer Service Operations & Monitoring

We’re seeking an enterprise-level operational executive to lead two of the most ...

Location

United States

Salary:

270000.00 - 290000.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

10+ years leading senior leaders in large-scale, multi-layered service operations (contact centers, monitoring centers, emergency response, consumer experience organizations, or similar environments)
Demonstrated success driving excellence across distributed teams serving millions of customers or transactions, with a strong focus on end-to-end consumer experience
Deep experience influencing the functions that enable operational success (WFM, QA, L&D, routing, analytics) through their respective leaders, ensuring a consistent and high-quality consumer journey
Strong track record of partnering with Technology and AI teams on automation, virtual agents, and large-scale operational workflows that elevate both efficiency and consumer experience
Advanced analytical, financial, and operational judgment with the ability to synthesize KPIs into actionable strategy that improves performance and consumer outcomes
Steady, decisive leadership style suited to high-stakes, fast-moving, safety-critical environments, with a commitment to delivering an exceptional consumer experience at scale

Job Responsibility

Lead and develop the senior leadership teams overseeing the CX Contact Center (~500 internal FTEs + ~400 BPO) and the Monitoring Center (~200 internal FTEs + 800K subscribers supported via wholesale monitoring partner)
Set long-term strategic direction for large-scale service operations, translating enterprise goals into operational roadmaps
Build a unified culture of accountability, trust, coaching, and continuous improvement across distributed, high-volume environments
Strengthen leadership capability through executive development, succession planning, and rigorous talent evaluation
Guide senior leaders of support, loyalty, and sales operations to deliver exceptional service levels, customer satisfaction, and business outcomes
Direct the senior leadership of the Monitoring Center to ensure accuracy, dispatch quality, emergency readiness, and compliance across 24/7 operations
Ensure both organizations operate with consistency, clarity, and operational discipline while managing high transaction volume and rapid change
Lead the senior leaders accountable for Workforce Management, Quality, Learning & Development, and Channel Strategy to ensure their teams are enabling operational success
Influence how WFM forecasting, capacity planning, and staffing strategies support organizational targets
Ensure QA insights, L&D programs, and operational analytics are effectively leveraged by CC and Monitoring leadership teams

What we offer

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

Domain Lead - Google Platform Team

The Platform Technology area is looking to recruit a Domain Lead for the Google ...

Location

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Experienced leader able to lead calmly through periods of high pressure whilst inspiring people and teams to achieve excellence and grow their skills
Knowledge and experience operating within enterprise scale network technology
Knowledge and experience (5yrs+) operating within: Building and managing cloud services and resources
Google Cloud Architecture
Containerised workloads
Hybrid connectivity
DevOps tools and methods
Knowledge and experience with line management through both coaching and mentoring techniques
Experience operating within heavily regulated environments including external regulated consumer products and service offerings
Knowledge of identification and management of specific engineering, design, and testing standards and practices that comply with internal organisation IT governance and architectural standards within a heavily regulated environment

Job Responsibility

Enable the delivery of the Google Cloud platform and services
Deliver a standard set of services and tools that are secure, compliant with Admiral standards and policies, and can be easily consumed by other tribes and engineering teams
Create the right environment to attract, assess and retain top engineering talent, including developing relevant compensation packages and enabling engineers to continuously maintain and improve their technical and non-technical skills
Keep abreast of technology developments in the google ecosystem, anticipate the benefit to Admiral, and drive the development of new features and functions
Lead individuals and groups through significant strategic technology changes and/or during times of organisational change
Assist the team in achieving their objectives and key results
Provide technical leadership for the Google Cloud Platform Team and to wider teams
Line management duties for Technical Leads and Engineers with a view to focussing on coaching and mentoring techniques that align to both agile principles and Admiral values
Collaborate with Platform Services technical leadership team and wider teams to understand demand and resource requirements
Accountable for maintaining and facilitating team level resource plans, forecasts future resource requirements, working with the Service Owner, Technical Lead, and Scrum Master to agree future resourcing strategies

What we offer

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
You also have the option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Annual Holiday Allowance
Flexible Working
Simply Health
Private Health Cover

Fulltime

CNC Team Leader

The CNC Team Leader is a hands‑on leader on the shop floor. They coordinate the ...

Location

Australia , Sydney

Salary:

Not provided

ResMed

Expiration Date

Until further notice

Requirements

Experience leading a team in a machining/CNC environment (foreman, team leader, leading hand, or similar)
Trade qualification in Toolmaking/Machining (Cert III/IV or equivalent experience)
Sound working knowledge of CNC machining (e.g., multi‑axis milling/turning, EDM fundamentals), set‑ups, and safe operation
Ability to read technical drawings and apply GD&T in practical checks
Strong WHS knowledge
confident running toolbox talks and documenting hazards/incidents
Clear communicator with practical problem solving
Basic digital skills for job tracking and reporting

Job Responsibility

Lead daily CNC shop‑floor operations with a strong safety first mindset
Conduct toolbox talks and enforce SWMS and operating procedures
Allocate work to machinists and operators based on the issued plan and machine availability, providing clear instructions and priorities
Coach and support team members on set‑ups, safe operation, and in‑process checks
Monitor job progress, update job progress boards, and escalate delays or issues promptly
Ensure adherence to work instructions, drawings, and quality standards (GD&T)
Coordinate first‑Quality Assurance (QA) checks and hold work if quality risks arise
Maintain 6S standards, housekeeping, and safe walkways across CNC areas
Oversee routine equipment maintenance and log machine faults for service
Manage tooling and consumable inventory

Fulltime

Sales Director - Defense

The Sales Director Defense is responsible for a growing global Defense team of p...

Location

United States , Remote

Salary:

Not provided

Kennametal

Expiration Date

Until further notice

Requirements

Bachelor of Industrial Engineering, Mechanical Engineering, Materials Engineering, or related field preferred
MBA preferred
8-10 Years in related industries or materials
2-4 years of sales experience preferred
Previous military or law enforcement experience
Able to achieve secret level US DoD clearance
Knowledge of connected industries or solutions including specialty markets (armor plating, body armor, vehicle protection systems)
Ability to create demand through insight, influencing, planning & organizing
Self-starter and self-sufficient requiring little supervision for decision making, account planning and advancing sales discussions
Excellent interpersonal skills including active listening and building trusting relationships

Job Responsibility

Define, develop and deploy market and key customer & competitive strategies to find attract win and retain profitable growth, with SMART key performance indicators and milestones to ensure accountability
Analyze and understand variable financial drivers to identify sales penetration opportunities for region and optimize resource allocation in pursuing these opportunities
Develop and implement a multi-faceted regional growth strategy, through profitability analysis, to drive strategic planning, resource allocation, and regional operations to meet/exceed annual and quarterly sales targets
Develop and implement regional sales plans/performance goals that will increase current sales volumes and profit margins across the assigned region within company plans and guidelines
Provide regular updates to BU and Executive leadership on business performance, profitability, and growth efforts
Manage all executive customer relationships to strengthen overall solution capabilities and drive greater value to the customer addressing customer inquiries and concerns leveraging our L.A.M.P model alongside key account managers and team
Leverage strong local market and competitive landscape awareness to influence strategic business decisions
Identify other influencers, decision makers, and possible champions within existing and potential client companies
Coordinate and deliver forward looking forecasts to manufacturing and sourcing partners through collaborative S&OP process across various plants and teams
Develop and deliver annual operating plan and direct team quota inputs through planning processes in collaboration with peers and business unit leader / finance teams

Fulltime

Customer Care Representative II

At Percepta, we bring first-class service across each market we support. As a Cu...

Location

United States , Melbourne

Salary:

Not provided

TTEC

Expiration Date

Until further notice

Requirements

High school diploma required
6 months Customer Service experience required
Previous experience supporting customers through phone preferred
Experience or interest in working with technology is preferred
Experience with customer contact systems
Adaptability and flexibility to work within different channels within the program as needed
Solid computer skills, internet savvy, and experience using CRM software
Ability to type and speak at the same time
Strong problem solving, troubleshooting experience, resolving technical problems from start to finish
Exceptional oral and written communication skills, portraying a high degree of professionalism with customers and all levels of the organization

Job Responsibility

Promptly processes and answers/resolves customer inquiries, concerns or technical questions, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided
Communicate professional, grammatically correct verbal and written responses to customer inquiries and concerns
educate the customer on client products and services
Understand use of technology, scripts, and product knowledge. Actively listens to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner
Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable
Handle difficult customer issues and avoiding escalation whenever possible in a positive and professional manner
Ensure that all customer contacts are properly logged into FMC360, the CRC’s contact system, to allow for an accurate historical view of customer’s contacts
manage follow-up log and audit documentation of customer files
Use additional resources and escalation points including diagnostic information, technical manuals, and call history log to find solutions for basic to intermediate level issues
Master desktop applications, such as FMC360, EyeQ, Intranet, AAF, Search engine, etc

What we offer

Culture of Service
Teamwork
Respect
Proactive
CareerGrowth
Diversity
Competitive Compensation

Field Marketing Manager

Marriott International is seeking a Field Marketing Manager to join the newly es...

Location

Thailand , Thailand Area Office

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in marketing preferred
5 years of marketing experience demonstrating progressive career growth and a pattern of exceptional performance (hospitality industry preferred)
1-3 years digital marketing experience, including search engines and digital advertising optimization tactics
Strong knowledge of Thailand media landscape
Experience leading a team
Experience in corporate marketing communications, advertising agency, or digital marketing agency
Desired experience working in an above property or ‘cluster’ hotel marketing role
Commercially minded with strong business acumen
Creative thinker with ability to connect creativity to business outcomes
Analytical nature – can interpret data into meaningful insights and actions

Job Responsibility

Support Director of Field Marketing – Thailand implementing market-based strategic plans based on local need-time and demand generation opportunities by driving cluster area initiatives
Support Director of Field Marketing develop strong working relationships with business partners for attractive promotional, campaign tie-ups and events to build brand recognition in the market
executing and ensuring pull through of regional/Brand marketing programs, suggesting and deploying right channels and platforms
support hotel’s marcoms, providing communications guidance to property teams, including overall marketing strategy, and other media activities
Support Director of Field Marketing and ADOM in developing & executing overall strategic PR, Brand & Destination marketing plan for the Area as a whole
Provide overall marketing strategic guidance for participating hotels
Develop and execute integrated marketing campaigns (e.g. print, radio, display ads, email, hotel website)
Incorporate global brand marketing objectives into the hotel plans
Ensure and supervise content quality of hotel sales promotional aids, tools and merchandising items
Work with Area Teams, Director of Field Marketing and MDS (Marriott Digital Service) to recommend marketing channels and story angles for the Area

Fulltime

Consumer Services Team Leader

Vitaco Health Ltd

Location:
New Zealand , East Tamaki

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 24, 2026

Expiration:
March 25, 2026

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Consumer Services Team Leader

Vitaco Health Ltd

Location:New Zealand , East Tamaki

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 24, 2026

Expiration:March 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Consumer Services Team Leader

Ikea Food Team Leader

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Location:
New Zealand , East Tamaki

Category:
Customer Service

Contract Type:
Employment contract

Job Posted:
March 24, 2026

Expiration:
March 25, 2026