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We are looking for a dedicated Consumer Service Representative to join our team. In this role, you will provide exceptional customer support within a manufacturing environment, ensuring smooth communication and efficient handling of inquiries. This is a contract position, ideal for individuals who excel in multitasking and have a keen eye for detail.
Job Responsibility:
Respond promptly to inbound calls, addressing customer inquiries with professionalism
Handle outbound calls to follow up on customer needs and provide resolutions
Process and manage order entries accurately to maintain operational efficiency
Utilize Microsoft Office tools, including Word, Outlook, and Excel, to complete daily tasks effectively
Requirements:
Proficiency in Microsoft Office applications, including Word, Outlook, and Excel
Previous experience in call center customer service or a similar role
Strong attention to detail and ability to maintain accuracy in a fast-paced setting
Excellent verbal and written communication skills
What we offer:
medical, vision, dental, and life and disability insurance