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You will be based in our newly refurbished Contact Centre in Stoke-on-Trent. You will begin in our training academy, where you will receive in-depth sales and customer service training. Once in the role, you will take incoming calls from both new and existing customers. You will have the opportunity to earn uncapped commission by offering customers the right Vodafone products and services.
Job Responsibility
Take incoming calls from both new and existing customers
Offer customers the right Vodafone products and services to achieve sales targets
Always act ethically, ensuring customers are given correct information to make an informed decision
Requirements
Enjoy speaking to people over the phone and providing an excellent customer experience, in line with our TRUST framework
Motivated by being set and achieving clear targets
Resilient, able to deal with minor setbacks and stay motivated for your next customer