Consumer Outreach Specialist Job at Blue Cross Blue Shield of Arizona (Phoenix)

Consumer Outreach Specialist

The Consumer Outreach Specialist conducts outreach to both current and potential...

Location

United States , Flagstaff

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

1 year of experience in outreach, marketing and/or community relations (Level 1)
5 years of experience in outreach, marketing and/or health plan (Level 2)
High School Diploma or GED in general field of study
Valid Arizona Driver License, with an acceptable driving record
Computer experience necessary
Ability to organize multitask and prioritize work
Proficient computer skills, Microsoft Office Suite, Word, PowerPoint, Outlook and Excel
Ability to move fast and/or changing environment and with varying tasks, responsibilities or people
Effective time management and organizational skills
Effective interpersonal and communication skills, including presentation skills

Job Responsibility

Attend sponsored events
Schedule meetings with and deliver presentations to community partners to share information and maintain a community presence for Medicaid Business Segment and BCBSAZ programs
Build relationships with potential referral sources
Directly engage the community on behalf of Medicaid Business Segment and BCBSAZ programs
Assist in developing strategies and reports for member retention and new membership
Inform management of appropriate strategies to maintain/increase membership
Assist in coordinating sponsored events
Consults with Medicaid Business Segment and BCBSAZ departments, community service organizations health care providers and other institutions for optimal utilization of health education services and community outreach event and program opportunities
Travel within the State of Arizona as requested to perform job responsibilities
Identify potential outreach opportunities to inform potential members of Medicaid Business Segment and BCBSAZ benefits and covered services for Medicaid and Medicare

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support accounts receivable opera...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling business-to-business and consumer collections in a fast-paced setting
Working knowledge of accounts receivable principles, billing follow-up, and credit and collections practices
Ability to manage a large volume of accounts while maintaining accuracy and consistent follow-through
Proficiency with SAP HANA and Microsoft Excel for account research, tracking, and reporting
Strong written and verbal communication skills for customer interactions and internal coordination
Problem-solving skills with the ability to investigate discrepancies and drive resolution efficiently

Job Responsibility

Manage outreach efforts for past-due accounts across commercial and consumer portfolios to secure timely payment
Review outstanding balances, research account discrepancies, and coordinate with internal teams to resolve billing-related issues
Maintain accurate records of collection activity, payment commitments, and account status updates within designated systems
Monitor aging reports and prioritize collection actions to reduce delinquency and support cash application goals
Communicate professionally with customers to negotiate payment arrangements while preserving positive business relationships
Support accounts receivable operations by reconciling account details and escalating complex collection matters when needed
Use SAP HANA and Excel-based reporting to track performance, analyze trends, and identify follow-up needs in a high-volume workflow

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Collections Specialist

We are looking for a Collections Specialist to join a business operations team i...

Location

United States , Lindenhurst

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in collections, billing follow-up, or a closely related accounts receivable function
Working knowledge of consumer and commercial collection practices
Ability to speak with families and other account contacts in a respectful, detail-focused, and solution-oriented manner
Experience reviewing balances, following up on overdue accounts, and recommending payment options
Strong attention to detail when updating records and verifying financial information
Comfort working in an on-site business office environment as part of a small team
Ability to manage priorities independently and contribute productively with minimal ramp-up time

Job Responsibility

Contact account holders regarding past-due balances and guide conversations toward timely resolution
Review outstanding accounts, assess payment status, and help establish practical payment arrangements when appropriate
Support collection efforts tied to both billing and credit-related account activity across commercial and consumer balances
Enter and verify census updates, including admissions and discharges, to keep internal records current and reliable
Confirm financial resources and related account details to ensure collection activity is based on accurate information
Work closely with the office manager and administrative support staff to keep collection workflows organized and moving forward
Assist with billing follow-up and help address backlog created by delayed collection activity
Maintain clear documentation of account outreach, payment discussions, and next steps within the appropriate systems

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Collections Specialist

We are looking for an experienced Collections Specialist to support accounts rec...

Location

United States , Hopkins

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in collections, accounts receivable, or credit-focused financial operations
Background supporting commercial and/or consumer collections, including business-to-business account management
Working knowledge of billing, collection workflows, account reconciliation, and delinquency follow-up practices
Ability to review account details, identify discrepancies, and resolve issues with accuracy and sound judgment
Proficiency in Microsoft Excel, including the use of formulas for tracking and analyzing account activity
Strong written and verbal communication skills with the ability to handle customer interactions professionally
Comfortable collaborating with cross-functional teams to address payment issues and support timely account resolution

Job Responsibility

Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices
Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution
Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct
Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting payments, account standing, or order flow
Evaluate held orders and determine release readiness based on account performance, exposure, and customer commitments
Monitor customer credit availability and maintain approved limits in accordance with company guidelines and risk standards
Analyze payment behavior and account information to identify collection risk and escalate developing concerns when needed
Document outreach efforts, account updates, and resolution steps thoroughly to maintain accurate receivable records
Contribute to process improvements that strengthen collections performance, dispute handling, and overall order-to-cash efficiency

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Collections Specialist

We are looking for a Collections Specialist to support short-term accounts recei...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2-3 years of collections experience, including work with commercial, consumer, or credit collections processes
Strong problem-solving skills with the ability to identify issues and determine practical next steps
Experience handling billing-related collection activity and following through on overdue accounts
Comfort using business systems and CRMs such as NetSuite, Upflow, or Salesforce
Ability to manage a 40-hour-per-week schedule for an initial 4-8 week assignment
Strong written and verbal communication skills for interacting with customers and internal stakeholders
Highly organized approach with attention to detail in account research, follow-up, and recordkeeping

Job Responsibility

Work closely with billing and invoicing partners to review account activity, clarify charge details, and help ensure invoices are positioned for timely payment
Reach out to customers and internal contacts to investigate open balances, answer questions, and move payment issues toward resolution
Examine overdue accounts to uncover collection obstacles such as disputes, legal concerns, or balances that may require write-off review
Track receivables aging and prioritize follow-up efforts that help reduce delinquency and improve incoming cash collections
Coordinate with cross-functional teams to align collection actions with customer account history, billing records, and payment status
Document outreach efforts, account updates, and resolution progress accurately within internal systems
Support backlog reduction by organizing collection activity and addressing outstanding items that require immediate attention

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Social Media and Marketing Specialist

Are you a passionate and strategic individual ready to make a significant impact...

Location

United States

Salary:

48.00 - 53.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

5+ overall years of experience in the field, with 2+ years specifically in influencer marketing, creator partnerships, or talent-driven campaign execution within gaming, entertainment, or consumer brands
Deep understanding of creator platforms and content ecosystems, including leading social channels
Proven ability to manage multiple creator workstreams simultaneously, including outreach, briefing, scheduling, deliverables, and campaign timelines
Ability to build strong relationships with creators, agencies, and external partners while ensuring campaigns remain authentic and community-first
Ability to influence without authority and collaborate effectively across cross-functional teams, including marketing, product, creative, legal, and external stakeholders
Experience with influencer performance reporting, campaign measurement, and translating results into actionable insights (platform analytics experience preferred)
Comfort working within operational systems including standard productivity suites, influencer tracking tools, CRM-style workflows, and contract/payment processes
Strong written and verbal communication skills, including experience drafting creator briefs, outreach messaging, and campaign documentation
Excellent organizational skills, attention to detail, and ability to adapt quickly in a fast-moving, culture-driven environment

Job Responsibility

Support planning and execution of influencer campaigns and creator activations aligned with the franchise strategy, game drops, and major cultural moments
Partner closely with internal marketing, product, and legal teams, as well as external partners, to translate campaign priorities into clear creator-focused plans and deliverables
Manage day-to-day influencer program operations, including creator outreach, contracting workflows, briefing, scheduling, and ongoing communications
Maintain a strong understanding of the creative game’s creator ecosystem, platform trends, and emerging communities across leading content platforms
Help identify and recommend creators that align with the brand’s values, audience goals, and campaign needs, including both top-tier and rising talent
Coordinate campaign logistics such as content timelines, asset delivery, approvals, and launch support to ensure smooth execution across multiple stakeholders
Support creator engagement opportunities tied to tentpole moments such as live events, multiplayer activations, and sponsored programming
Track and interpret influencer campaign performance, contributing to reporting dashboards and post-campaign recaps while using insights to optimize future activations
Ensure creator partnerships feel authentic, community-first, and aligned with the brand’s tone, values, and player expectations

What we offer

Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match
Free online training through Aquent Gymnasium

Collections Specialist

This position focuses on managing receivables, strengthening account follow-up e...

Location

United States , Smyrna

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections with exposure to commercial, consumer, or mixed account portfolios
Working knowledge of credit and collections procedures, including payment follow-up and account resolution
Ability to handle billing collection issues with accuracy, professionalism, and attention to detail
Proficiency in Microsoft Excel, including pivot tables and VLOOKUP functions
Strong written and verbal communication skills for customer outreach and internal coordination
Comfortable working in a fully onsite setting and managing responsibilities within standard business hours
Organized approach to prioritizing a high-volume workload and documenting collection activity effectively

Job Responsibility

Manage a portfolio of customer accounts and take prompt action to collect outstanding balances while maintaining strong client relationships
Communicate with customers by phone and email to resolve past-due invoices, payment delays, and billing-related concerns
Review account histories and payment activity to identify collection priorities, disputes, and escalation needs
Apply structured collection practices to support recovery efforts across commercial and consumer accounts
Partner with supervisors and internal stakeholders to address account issues, improve follow-up accuracy, and support receivables management goals
Prepare and maintain accurate records of collection efforts, payment commitments, and account status updates
Use Excel tools such as pivot tables and VLOOKUP to organize account data, track trends, and support reporting needs
Contribute to team coverage as account volumes grow and help maintain consistent follow-through across assigned territories

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) or deferred compensation plan
paid time off for vacation, personal needs, and sick time
paid holidays

Fulltime

Collections Specialist

We are looking for a Collections Specialist to join our team in Atlanta, Georgia...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in collections with exposure to commercial, consumer, or mixed account portfolios
Working knowledge of credit and collections procedures, including payment follow-up and account resolution
Ability to handle billing collection issues with accuracy, professionalism, and attention to detail
Proficiency in Microsoft Excel, including pivot tables and VLOOKUP functions
Strong written and verbal communication skills for customer outreach and internal coordination
Comfortable working in a fully onsite setting and managing responsibilities within standard business hours
Organized approach to prioritizing a high-volume workload and documenting collection activity effectively

Job Responsibility

Manage a portfolio of customer accounts and take prompt action to collect outstanding balances while maintaining strong client relationships
Communicate with customers by phone and email to resolve past-due invoices, payment delays, and billing-related concerns
Review account histories and payment activity to identify collection priorities, disputes, and escalation needs
Apply structured collection practices to support recovery efforts across commercial and consumer accounts
Partner with supervisors and internal stakeholders to address account issues, improve follow-up accuracy, and support receivables management goals
Prepare and maintain accurate records of collection efforts, payment commitments, and account status updates
Use Excel tools such as pivot tables and VLOOKUP to organize account data, track trends, and support reporting needs
Contribute to team coverage as account volumes grow and help maintain consistent follow-through across assigned territories

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) or deferred compensation plan (if eligible)
paid time off for vacation, personal needs, and sick time
paid holidays
free online training

Fulltime

Select Country

Consumer Outreach Specialist

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?