Consumer Loyalty Specialist Job at Robert Half (Fort Wayne)

Loyalty Program Specialist - Regional

Reporting to the Regional Manager. Key responsibilities: Loyalty Program Optimis...

Location

Malaysia , Shah Alam

Salary:

4500.00 - 6000.00 MYR / Month

Randstad

Expiration Date

February 15, 2026

Requirements

Minimum 3 years regional experience in loyalty, CRM, retention, marketing analytics, or performance marketing
Expertise in loyalty programs, retention strategies, and CLTV drivers
Hands-on experience with CRM/CDP platforms or loyalty tools (e.g., Salesforce, Insider, CleverTap)
Proficient in analytics (GA4, Mixpanel, Appsflyer) and Microsoft Excel
Knowledge of regional consumer behaviour, cultural nuances, regulations, attribution, app events, and membership life cycle
Bachelor Degree

Job Responsibility

Loyalty Program Optimisation: Design, enhance, and optimise the Loyalty Program (points, rewards, tiers, app missions) using customer data. Continuously monitor regional performance (activation, redemption, repeat behaviour, points liability)
Regional Loyalty Operations & Standardisation: Execute end-to-end regional loyalty operations (configuration, validation, QA, troubleshooting). Create a regional loyalty playbook detailing best practices and localisation for country teams, ensuring program accuracy across markets
Cross-Functional Collaboration: Collaborate with the CRM team to integrate loyalty initiatives, aiming to boost member activity and revenue per user

Marketing Manager - Travel eSIM

Vodafone Travel eSIM is a start-up within a global tech leader – combining the a...

Location

United Kingdom , London

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Experienced in B2C growth marketing, with a strong understanding of digital services and customer acquisition strategies
Knowledgeable about the travel industry and evolving customer behaviours
Analytical and data-driven, with a proven ability to turn insights into action
Skilled in working with agencies and influencing stakeholders
Comfortable working in a start-up environment – agile, proactive, and ready to lead change
Strategic thinker with excellent communication and problem-solving skills

Job Responsibility

Lead growth marketing initiatives for Vodafone Travel eSIM, from acquisition campaigns to retention strategies
Own and co-create consumer propositions and marketing communications, including segmented and time-bound promotions
Manage creative and marketing agencies, ensuring efficiency and high-quality output
Drive consumer insights and competitive analysis, shaping our global marketing calendar
Collaborate across teams – from Commercial, Growth, Partnerships to Digital Marketing – to deliver integrated campaigns
Analyse campaign performance and optimise for maximum impact
Support loyalty schemes and CVM initiatives in partnership with specialist teams

What we offer

Yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Lifecycle Marketing Automation Specialist

The Lifecycle Marketing Automation Specialist designs, builds and optimizes auto...

Location

United States , Everett

Salary:

27.40 - 34.61 USD / Hour

Funko

Expiration Date

Until further notice

Requirements

Proven experience managing email automations and flows within Klaviyo or similar platforms
Strong understanding of CRM and lifecycle best practices
Experience with segmentation, A/B testing, and performance reporting
Proficiency in tools such as GA4, Klaviyo and customer data platforms
Curiosity to test new tools, strategies, and CRM Trends

Job Responsibility

Develop and deploy automated campaigns and lifecycle flows that support customer engagement, loyalty program growth, and retention goals
Build personalized journeys and implement dynamic personalization based on a customer’s first entry point, behavior, preferences, and purchase history
Work within our CDP and alongside internal analysts to build segmentation and contribute to LTV growth strategy
Audit existing automation setup and identify improvements and optimization opportunities
Establish best practices for campaign flow hierarchy and consumer touchpoints within their journey
Work closely with the CRM Content Specialist to understand A/B test learnings to ensure email best practices are met. Contribute to strategy for future A/B content tests
Work closely with third party tools and account managers to ensure we are utilizing our programs to their full capabilities
Keep up with industry trends and best practices, identifying opportunities for testing and optimization
Explore opportunities within current programs to integrate AI for smarter segmentation, predictions, and dynamic personalization
Define KPI’s and develop monthly reports against performance. Share and present insights with the CRM team and DTC leadership

What we offer

competitive compensation package with full benefits
401(K) plan with matching contributions from the company
creative work environment
additional discretionary bonuses/incentives
restricted stock units

Fulltime

Senior Specialist, Experience Researcher

The Experience Researcher is a key member of the team who is responsible for hel...

Location

India , Pune

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Years of experience in UX research, data analytics, or a related field, preferably in a product-led or digital environment
Strong expertise in qualitative and quantitative research methods (e.g., usability testing, interviews, surveys, ethnography) and experience conducting or supporting A/B tests and experimental design
Proficiency in analytics tools such as DOMO, Mixpanel, Amplitude, Tableau, Excel, or similar BI platforms
Demonstrated ability to translate complex data and research findings into clear, compelling narratives using strong oral and written communication skills
Familiarity with Design Thinking methodologies and experience applying them in cross-functional product teams
A strategic mindset with the ability to influence stakeholders at all levels and align research with business and customer needs
Experience leading cross-functional initiatives and presenting to senior leadership
A collaborative, inclusive approach to teamwork and a passion for mentoring others
Comfort balancing short-term delivery with long-term research planning
Curiosity and enthusiasm for evolving global consumer experiences in areas like payments, small business, digital identity, and loyalty

Job Responsibility

Participate in all phases of the research, strategy, and design process—from framing the problem and defining the design target to envisioning the future state experience and validating concepts
Develop and execute research approaches using a range of qualitative and quantitative methods, critically evaluating processes and applying statistical analysis where appropriate
Conduct generative and evaluative research, including drafting screeners, discussion guides, and surveys
moderate in-person and remote sessions
and collaborate with third-party vendors when needed
Apply critical thinking to synthesize findings, identify patterns and themes, and translate them into compelling insights and implications for product teams
Deliver insights at various stages of the product lifecycle to inform strategy and design decisions that lead to best-in-class experiences
Present key takeaways to stakeholders and confidently field questions during readouts
Guide research planning across teams, helping shape roadmaps and priorities based on user and business impact
Collaborate on experimentation frameworks (e.g., A/B testing, usability testing, cohort analysis) and integrate UX research with data analytics to inform product and business decisions

Fulltime

Consumer PR Manager, Media, Culture & Demand Generation, EMEA

The Consumer PR Manager, Media, Culture and Demand Generation, EMEA supports the...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

3 years experience in public relations experience, ideally in travel, hospitality, or lifestyle sectors
Journalism experience considered
hotel experience preferred
Experience managing budgets and multiple stakeholders
Experience working across multiple brands/projects
EMEA experience and language skills a plus
Media-focused mindset
Excellent written and spoken English (writing/proofreading is key)
Strong knowledge of brand PR, agency management, media relations, and press writing
Proven ability to build media relationships and secure coverage

Job Responsibility

Develop and implement annual consumer PR plans in alignment with the Senior Director
Serve as the team’s culture specialist, tracking earned media and online trends
Oversee Demand Generation PR activities and manage the EMEA Monthly Newsletter
Lead the EMEA Press Office, ensuring timely responses and internal communication
Upload press releases to the Press Centre and educate media on Marriott’s brand portfolio
Report campaign results using approved tools and defined PR metrics
Create engaging press materials (e.g., releases, infographics, briefing packs, interviews)
Lead media monitoring and reporting, including use of AI tools and stakeholder reporting
Represent Consumer PR in webinars, meetings, and cross-functional project teams
Manage PR agency relationships across EMEA to ensure alignment and success

Fulltime

T-Fiber D2C Broadband Specialist

This role is essential for expanding the customer base through direct community ...

Location

United States , Omaha

Salary:

30000.00 USD / Year ▼

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base
Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers
Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty
Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets
Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience
Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios

Job Responsibility

Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
Conduct post-sale follow-up interactions to support customer satisfaction and service retention
Manage communication of service benefits and address customer inquiries to facilitate informed decisions
Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

T-Fiber D2C Broadband Specialist

The Specialist, Broadband at T-Mobile is instrumental in expanding our customer ...

Location

United States , St. Joseph

Salary:

30000.00 USD / Year ▼

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED General Education (Required)
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required)
Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required)
Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required)
Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required)
Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required)
Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required)

Job Responsibility

Engages and achieves sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services
Engages in post-sales follow-up with customers as needed to support an exceptional customer experience

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Fulltime

New

Dealer Operations Specialist

At MSX you’ll be working with dealerships to grow fixed operations profitability...

Location

United States , Dallas

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

Confident and skilled communicator
Ability to establish rapport with others by initiating and leading conversations
An active listener with exception verbal and written communication skills
Experience in delivering data-driven presentations to all levels of dealership management
Previous customer service experience
Analytical mindset
Understanding of metrics and reports
Natural teaching approach
Friendly and positive attitude with customers and co-workers
Ability to multi-task in a busy environment

Job Responsibility

Build Relationships: Work with assigned dealers (approximately 30-40), dealer operators, dealer managers, regional offices and zone teams to achieve common goals
Have a Consumer Mindset: Evaluate the dealership’s service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc.
Be a Marketeer: Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership’s digital presence, against OEM brand direction, current market trends and dealership’s customer needs to identify business opportunities
Grow the Business: Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the OEM Parts program
Leverage Data and Technology: Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda and presentation that addresses OEM and the dealer’s sales, retention and revenue priorities

Fulltime

Consumer Loyalty Specialist

Robert Half

Location:
United States , Fort Wayne

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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Consumer Loyalty Specialist

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Location:United States , Fort Wayne

Category:-

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 26, 2026

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Location:
United States , Fort Wayne

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Job Posted:
January 26, 2026