This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a detail-oriented Consumer Loan Processor to join our team in Poughkeepsie, New York. This fully on-site opportunity is a contract position with the potential to become permanent after an initial six-month period and offers the chance to support consumer lending operations in a fast-moving financial services environment. The person in this role will help move loan applications through the final stages of review and funding while delivering responsive service to members, dealers, and internal partners. Success in this position will come from strong accuracy, coachability, and the ability to work confidently across multiple systems.
Job Responsibility:
Examine consumer loan files for completeness and accuracy before preparing documents for final funding
Enter, confirm, and maintain loan funding information within the origination platform to ensure transactions follow established lending guidelines
Prepare and distribute required lending disclosures and supporting paperwork in accordance with regulatory and organizational standards
Respond to questions from members, dealership contacts, and internal staff by navigating several systems to provide timely updates on active and pending applications
Track missing items for direct and indirect loan files and follow up to keep applications moving toward completion
Identify workflow improvement opportunities that can streamline processing and create a better experience for both members and colleagues
Maintain compliance with internal policies, lending procedures, and applicable regulatory requirements while completing assigned training
Contribute to department initiatives, team projects, and other operational tasks as needed while demonstrating professionalism and collaboration
Requirements:
High school diploma, GED, or an equivalent state-recognized secondary education credential
At least 1 year of experience in loan processing, consumer lending support, or a related financial institution environment
Previous customer service experience within a credit union, bank, or similar financial services setting
Working knowledge of consumer loan operations, including loan administration, origination, review, or funding activities
Ability to manage detailed work accurately in a high-volume, fast-paced setting
Comfortable using multiple computer applications and learning new systems quickly
Strong written and verbal communication skills, along with the ability to interpret policies, procedures, and lending documents
Basic math skills and a proactive approach to problem-solving and service improvement