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Consumer Lender - Support

United States, New York Contract work · Job Posted May 20, 2026
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Job Description

We are looking for a detail-oriented Lending Specialist to join a team in New York, New York. This Long-term Contract position will act as the liaison and primary point of contact with internal and external customers/stakeholders from approval to deal closing, as well as being point of contact for questions, requests, and inquiries during life of loan monitoring/servicing. The ideal candidate will bring strong administrative discipline, accuracy, and an understanding of lending operations to ensure a smooth experience for internal and external partners and customers.

Job Responsibility

  • Excellent Interpersonal skills as well as verbal and written communication skills
  • Confident in ability to enforce policies, procedures and processes when/if challenged
  • Strong PC skills using Microsoft office applications as well as Bank's core system and nCino software
  • Highly proficient in all areas of customer service, organizational skills, data input, time management and handling multiple tasks simultaneously within a high volume, strict deadline work environment

Requirements

  • High School Diploma or equivalent
  • 5-7 years Lending Assistant or Loan Processor experience.

Nice to have

  • Knowledge of Commercial Real Estate and C&I loan documentation
  • Experience supporting consumer lending, mortgage operations, or loan administration functions
  • Working knowledge of mortgage processing, loan origination, and closing documentation requirements
  • Ability to manage multiple loan files at once while maintaining strong attention to detail
  • Strong organizational skills with the ability to follow established procedures and deadlines
  • Clear written and verbal communication skills for working with internal teams and stakeholders
  • Proficiency in handling sensitive financial information with accuracy and confidentiality
  • High school diploma or equivalent required
  • additional banking or lending training is a plus

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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