Consumer Lender - Support Job at Robert Half (Newark)

Consumer Lender - Support

We are looking for a dependable Consumer Lender - Support team member to join ou...

Location

United States , Auburn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting consumer lending, mortgage lending, or related financial services operations
Working knowledge of loan administration processes and lending documentation requirements
Familiarity with mortgage processing, closing support, and loan origination activities
Strong attention to detail with the ability to manage multiple tasks accurately and efficiently
Strong communication skills and a customer-focused approach
Ability to work on site in a fast-moving team environment
Dependable organizational skills and the flexibility to respond to urgent workload demands.

Job Responsibility

Support consumer lending operations by coordinating loan files, tracking documentation, and helping move applications through each stage of the process
Assist with loan administration tasks to keep records accurate, complete, and aligned with internal procedures and regulatory expectations
Contribute to mortgage processing activities by reviewing submitted materials, identifying missing items, and following up to keep timelines on track
Provide support during mortgage closing preparation by organizing required documents and confirming readiness for finalization
Work alongside lending staff to facilitate loan origination efforts and ensure information is entered and maintained correctly
Deliver detail-oriented, responsive service to internal teams and customers while handling inquiries related to lending support activities
Maintain an organized on-site work environment and help manage daily priorities to meet urgent business needs effectively.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Consumer Lender - Support

We are looking for a detail-oriented Lending Specialist to join a team in New Yo...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
5-7 years Lending Assistant or Loan Processor experience.

Job Responsibility

Excellent Interpersonal skills as well as verbal and written communication skills
Confident in ability to enforce policies, procedures and processes when/if challenged
Strong PC skills using Microsoft office applications as well as Bank's core system and nCino software
Highly proficient in all areas of customer service, organizational skills, data input, time management and handling multiple tasks simultaneously within a high volume, strict deadline work environment

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Consumer Lender - Support Specialist

We are looking for a detail-focused Consumer Lender - Support specialist to join...

Location

United States , Midland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 2-3 years of experience in financial services or a related lending support environment
Working knowledge of Microsoft Word and Excel, including the ability to create and edit basic business documents and spreadsheets
Familiarity with loan administration, mortgage processing, mortgage closing, mortgage lending, or loan origination activities
Strong analytical and problem-solving skills with close attention to detail
Effective written and verbal communication skills and the ability to work with internal partners professionally
Ability to manage multiple priorities in a fast-paced environment while meeting quality and service standards
Reliable attendance and flexibility to work overtime when needed

Job Responsibility

Review collateral records and related loan documents to confirm they match approved credit information before processing partial or full releases
Update loan and collateral data in servicing systems to reflect releases, changes to lien status, and ongoing collateral requirements
Coordinate with internal business partners to obtain missing paperwork, clarify documentation issues, and provide updates on loan status
Prepare and process filings or recorded documents needed to release security interests, including items such as mortgages, titles, and other collateral-related records
Track hazard insurance information tied to pledged collateral and investigate report results to identify and resolve data inconsistencies
Manage incoming documentation queues to keep work moving efficiently and meet established turnaround expectations
Perform quality checks on completed work to help maintain accuracy and consistency across the team
Handle distribution or mailing of original documents when required as part of the release and documentation process

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Consumer Lender - Support Specialist

We are looking for a dependable Consumer Lender - Support specialist to join our...

Location

United States , Fresno

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in consumer lending support, teller operations, or a similar financial services role
Working knowledge of loan administration and routine cash handling practices
Experience balancing cash drawers and maintaining accurate daily transaction records
Ability to process cash deposits, payments, and related account transactions with strong attention to detail
Strong customer service skills with the ability to communicate clearly and professionally
Demonstrated ability to maintain confidentiality when handling member and account information
Comfortable identifying member needs and suggesting appropriate financial products or service options.

Job Responsibility

Welcome members courteously and create a helpful, service-focused experience during each interaction
Process day-to-day account activity, including deposits, withdrawals, loan payments, check cashing, and internal transfers, while maintaining a high level of accuracy
Reconcile and balance the cash drawer at the end of each business day and ensure transaction documentation is complete and accurate
Listen carefully to member questions and identify opportunities to recommend relevant products and services such as savings options, direct deposit, and digital banking tools
Protect sensitive financial and personal information by following established privacy and security standards
Address routine member concerns promptly and escalate more complex issues to the appropriate team for resolution
Remain informed on current policies, procedures, and regulatory requirements to support compliant and consistent service delivery.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Consumer Lender - Support Specialist

We are looking for a detail-oriented Consumer Lender - Support specialist to joi...

Location

United States , Newark

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting loan administration, mortgage processing, mortgage closing, or related lending operations
Strong organizational skills with close attention to detail when handling paper and electronic loan documentation
Ability to manage multiple priorities, follow established procedures, and adapt to changing workflow demands
Effective written and verbal communication skills, including clear email correspondence and cross-functional coordination
Basic computer proficiency and the technical ability to update tracking systems accurately
Customer service mindset with strong interpersonal skills and a collaborative approach to team support
Familiarity with filing practices, audit support, and records management within a financial services or banking environment

Job Responsibility

Oversee loan documentation throughout its lifecycle, ensuring records are maintained, archived, and disposed of in accordance with established retention guidelines
Track the movement of files between departments and storage locations, updating internal records promptly to preserve accurate file visibility
Coordinate the transfer of loan files from active storage to on-site and off-site retention areas, including preparation for boxing and shipment
Review incoming paperwork and place documents into the correct loan files with a high degree of accuracy and consistency
Support monthly file status reporting by confirming the whereabouts and checkout status of records currently outside the file center
Respond to audit-related requests by locating, organizing, and delivering loan files within required timeframes
Keep current with regulatory, investor, and company requirements that influence document retention and file handling practices
Provide day-to-day assistance to internal teams and affiliated banking partners regarding file center procedures and documentation processes
Apply compliance expectations and quality service standards to all tasks while assisting with additional operational duties as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Consumer Lender - Support specialist

We are looking for a detail-oriented Consumer Lender - Support specialist to joi...

Location

United States , Newark

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in loan administration, mortgage operations, consumer lending support, or a similar back-office financial services environment
Working knowledge of document handling practices related to loan origination, mortgage processing, closing support, or records management
Strong organizational skills with close attention to detail and the ability to manage large volumes of paper and electronic files
Ability to balance multiple priorities, follow established procedures, and adapt effectively as business needs change
Clear written and verbal communication skills, including effective email correspondence and effective coordination with internal teams
Basic computer proficiency and comfort updating tracking information in internal systems with accuracy and timeliness
Customer-focused approach with strong interpersonal skills and a collaborative mindset
Ability to support audit activities, analyze file discrepancies, and follow compliance and retention requirements consistently

Job Responsibility

Manage consumer loan files through each stage of their lifecycle, from initial intake through final retention and authorized destruction, in accordance with corporate recordkeeping standards
Record and track the movement of files that are checked out of the file center, update location details in internal systems, and help ensure records can be retrieved quickly and accurately
Coordinate the transfer of documentation between active storage, on-site storage areas, and off-site facilities, including preparing files for boxing and shipment
Review incoming loan-related documents, organize materials appropriately, and file them into the correct customer records with a high degree of accuracy
Support monthly file status reporting by confirming the whereabouts and return status of documents currently out of the file center
Respond to internal and external audit requests by locating, organizing, and delivering required loan files within established timelines
Keep current with bank, investor, and regulatory record retention requirements and apply those standards to daily file management activities
Provide operational guidance to departments and affiliated banking partners regarding file center procedures, documentation handling, and related process questions
Deliver dependable service to internal stakeholders while maintaining compliance awareness and assisting with other administrative support tasks as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Loan Servicing Specialist I

We are looking for a detail-oriented Loan Servicing Specialist I to support a Fi...

Location

United States , San Antonio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 5 years of experience in loan servicing, including exposure to payment processing, escrow administration, insurance tracking, or related loan operations
Strong understanding of consumer and commercial loan servicing practices, banking regulations, and internal compliance expectations
Experience working with loan servicing platforms and banking software, with solid Microsoft Excel skills for tracking, review, and reporting tasks
Demonstrated ability to manage complex servicing situations such as payoff calculations, account adjustments, loan changes, and escalated customer inquiries
High attention to detail with strong analytical, recordkeeping, and problem-solving abilities
Effective written and verbal communication skills with the ability to collaborate across departments and work with external partners

Job Responsibility

Handle a range of loan servicing transactions, including complex payment applications, payoff activity, principal reductions, advances, adjustments, and participation-related entries with a high degree of accuracy
Oversee insurance servicing by monitoring coverage, updating policy information, coordinating renewals, and addressing lender-placed insurance needs when required
Perform detailed escrow administration tasks such as account analysis, tax and insurance disbursement processing, and ongoing balance reviews to maintain account accuracy
Maintain and update loan and borrower information within servicing systems, complete reviews for newly booked and renewed loans, and help preserve strong data integrity
Process specialized account changes such as modifications, extensions, deferments, and re-amortizations while ensuring documentation and system records remain current
Review loan files and servicing data to identify discrepancies, support internal control standards, and help ensure adherence to regulatory and investor requirements
Prepare scheduled and on-demand servicing reports for leadership, audit requests, and compliance-related needs
Address escalated borrower questions involving payment research, account status, escrow concerns, and payoff calculations through clear and timely follow-up
Partner with teams across lending, credit, compliance, and operations, as well as third-party vendors, to investigate issues, support audits, and improve servicing workflows
Provide day-to-day guidance and quality support to less experienced team members while contributing to process improvement efforts and other assigned duties

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

Contracts Manager

We are seeking a detail-oriented and customer-focused Loan Administrator to supp...

Location

United States , Secaucus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in lease administration, real estate administration, contract administration, or a closely related function, including leadership responsibility
Background in corporate real estate, lease accounting, contract management, or commercial agreement oversight within a multi-location environment
Bachelor’s degree or advanced degree in real estate, business administration, finance, economics, or a similar field
Strong analytical and problem-solving skills with the ability to interpret complex agreement terms and assess financial impact
Proven ability to manage competing deadlines, work under pressure, and maintain a high level of accuracy in detailed documentation
Excellent communication and collaboration skills, with experience working effectively across internal teams and external business contacts
Proficiency in Microsoft Office, especially Excel, along with experience using lease administration, accounting, or financial systems
Demonstrated ability to train, guide, and support staff while promoting organized, efficient, and consistent work practices

Job Responsibility

Process and review customer financing and loan applications for luxury retail purchases
Verify financial documentation, credit information, and supporting records
Coordinate with lenders, banks, and internal sales teams to ensure timely approvals and funding
Maintain accurate loan files and customer records in accordance with compliance standards
Monitor loan statuses, payment schedules, and funding timelines
Assist customers with financing questions and provide white-glove customer service
Ensure all documentation complies with company policies and lending regulations
Prepare reports related to financing activity, approvals, denials, and outstanding items
Support month-end reconciliation and audit preparation activities
Communicate with internal departments including sales, accounting, and operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Consumer Lender - Support

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