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We are looking for a detail-oriented Consumer Lender - Support specialist to join our team in El Paso, Texas in a Contract to Permanent capacity. This position supports the loan closing process from early disclosure activity through funding and final post-closing review, helping ensure each file moves forward accurately and on schedule. The right candidate thrives in a high-volume environment, adapts quickly to changing priorities, and works collaboratively to maintain compliance and service quality throughout the lending lifecycle.
Job Responsibility
Support multiple loan operations functions, including disclosures, closing coordination, funding activities, and post-closing follow-up, to keep files progressing efficiently
Assist teammates across the department during peak periods or coverage gaps to help meet deadlines and maintain consistent workflow
Prepare preliminary and final loan estimate documentation for lending staff while verifying that fees, program terms, and disclosures align with current requirements
Create and distribute closing disclosures and closing document packages in accordance with scheduled closing timelines and internal quality standards
Reconcile closing figures with title partners and internal records to confirm documentation and funding amounts are complete and accurate
Review signed closing packages, validate final loan information, and initiate funding-related transactions, including applicable fee payments through designated portals
Assemble and organize closed loan files for investor delivery, resolve outstanding conditions, and support purchase advice processing
Manage post-closing documentation by receiving original documents, scanning and uploading records, preparing borrower correspondence, and responding to accounting or banking documentation requests
Requirements
Experience supporting mortgage or consumer lending operations, with exposure to closing, funding, post-closing, or loan administration activities
Working knowledge of mortgage processing, mortgage closing, loan origination, and lending documentation requirements
Strong organizational skills with the ability to manage multiple files and deadlines in a fast-paced, compliance-focused setting
High level of accuracy when reviewing financial figures, loan documents, and closing packages
Ability to collaborate effectively across teams and provide flexible support where business needs are greatest
Familiarity with regulatory guidelines, disclosure requirements, and standard lending procedures
Proficiency in handling document imaging, record maintenance, and correspondence related to closed loan files
What we offer
Medical, vision, dental, and life and disability insurance