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Consumer Lender - Support Specialist

United States, El Paso · Job Posted June 28, 2026
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Job Description

We are looking for a detail-oriented Consumer Lender - Support specialist to join our team in El Paso, Texas in a Contract to Permanent capacity. This position supports the loan closing process from early disclosure activity through funding and final post-closing review, helping ensure each file moves forward accurately and on schedule. The right candidate thrives in a high-volume environment, adapts quickly to changing priorities, and works collaboratively to maintain compliance and service quality throughout the lending lifecycle.

Job Responsibility

  • Support multiple loan operations functions, including disclosures, closing coordination, funding activities, and post-closing follow-up, to keep files progressing efficiently
  • Assist teammates across the department during peak periods or coverage gaps to help meet deadlines and maintain consistent workflow
  • Prepare preliminary and final loan estimate documentation for lending staff while verifying that fees, program terms, and disclosures align with current requirements
  • Create and distribute closing disclosures and closing document packages in accordance with scheduled closing timelines and internal quality standards
  • Reconcile closing figures with title partners and internal records to confirm documentation and funding amounts are complete and accurate
  • Review signed closing packages, validate final loan information, and initiate funding-related transactions, including applicable fee payments through designated portals
  • Assemble and organize closed loan files for investor delivery, resolve outstanding conditions, and support purchase advice processing
  • Manage post-closing documentation by receiving original documents, scanning and uploading records, preparing borrower correspondence, and responding to accounting or banking documentation requests

Requirements

  • Experience supporting mortgage or consumer lending operations, with exposure to closing, funding, post-closing, or loan administration activities
  • Working knowledge of mortgage processing, mortgage closing, loan origination, and lending documentation requirements
  • Strong organizational skills with the ability to manage multiple files and deadlines in a fast-paced, compliance-focused setting
  • High level of accuracy when reviewing financial figures, loan documents, and closing packages
  • Ability to collaborate effectively across teams and provide flexible support where business needs are greatest
  • Familiarity with regulatory guidelines, disclosure requirements, and standard lending procedures
  • Proficiency in handling document imaging, record maintenance, and correspondence related to closed loan files

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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