Consumer Insights & Claims Specialist Job at Solomon Page (Kenilworth)

Global Consumer Science Specialist

As a Global Consumer & Sensory Science Expert, you will play a crucial role in s...

Location

Belgium , Bruxelles

Salary:

Not provided

Randstad

Expiration Date

May 11, 2026

Requirements

Master's or PhD degree in Consumer Behavior/Psychology/Food Sciences/Physiology/Nutrition/Applied Statistics or Data Science
Good experience in the field of Sensory & Consumer Science or Consumer Research
Fluent in English (written/spoken), other languages are a strong asset
Proficiency with data collection and analysis software such as: Eye questions, Fizz or Comp sense, Xlstats is a plus
Excellent organizational and planning skills with a pragmatic mindset
The ability to streamline communication, tell a story based on results, keep things simple, develop options and recommendations for the team, taking into account cost/time/quality

Job Responsibility

Establish and execute global learning plans
Define the right methodologies and product testing protocols
Translate consumer needs into technical briefs for successful product renovations and innovations
Develop and execute research plans (qualitative & quantitative research related to product testing, claims testing, testing of MVPs, prototype trials, and concept refinement)
Brief and manage external research agencies, and coordinate internal teams (including data scientists) for data analysis, reporting, and debriefing. You will translate results into insights and simple recommendations
Lead competitive intelligence programs related to the top 12 markets. You will track the competitive performance of our products and portfolios versus the competition
Validate the category expansion strategy and the taste segment in each market, and identify new opportunities
Consolidate insights and patterns, and share knowledge to maximize synergies and speed in the replication of innovation and strategic projects
Manage trainees and relationships with partner agencies
Guide and train Zone S&CS specialists regarding S&CS-Toolkits & Data Collection programs

Fulltime

New

Social Media Manager - Insurance & Business Services Specialist

As a Social Media Manager - Insurance & Business Services Specialist at 321, you...

Location

United States , Orlando

Salary:

60000.00 - 75000.00 USD / Year

321 Brand + Social House

Expiration Date

Until further notice

Requirements

5+ years of experience in social media management, preferably in an agency environment managing multiple client accounts simultaneously
2+ years of direct experience managing social media for insurance brands (home insurance, auto insurance, personal lines) or financial services organizations required
Proven track record developing and executing successful social media strategies for insurance, business services, professional services, or B2B brands
Experience managing social media for insurance companies, insurance agencies, roofing companies, legal firms, real estate professionals, healthcare providers, or similar business services industries is highly valued
Deep understanding of insurance consumer behavior, purchase considerations, and content that drives trust and engagement in the insurance category
Knowledge of insurance industry regulations and advertising compliance requirements across multiple states/jurisdictions
Familiarity with insurance products, coverage types, claims processes, and industry terminology
Strong writing skills with ability to craft platform-appropriate content that resonates with insurance consumers and professional audiences while maintaining regulatory compliance
Expertise across major social media platforms including Facebook, Instagram, LinkedIn, TikTok, and YouTube, with deep understanding of platform-specific best practices
Proficiency with AI-powered content creation tools (ChatGPT, Claude, Jasper, Copy.ai, or similar) with demonstrated ability to produce high-quality, on-brand content efficiently

Job Responsibility

Develop comprehensive social media strategies for multiple insurance and business services client accounts that align with business objectives, target audiences, and brand positioning
Create insurance-specific content strategies that address the full customer lifecycle: awareness, quote consideration, policy purchase, claims experience, and renewal/retention
Understand and optimize for insurance consumer behavior including comparison shopping, life event triggers (home purchase, vehicle purchase, marriage, relocation), and seasonal patterns
Conduct competitive analysis, audience research, and platform audits to identify opportunities in insurance and business services verticals
Define content pillars, messaging frameworks, and brand voice guidelines tailored to insurance audiences and professional service consumers
Develop strategies that build trust and credibility for insurance brands while addressing common concerns (price transparency, claims reputation, coverage clarity, customer service quality)
Establish KPIs and success metrics for each client account, tracking performance against goals for reach, engagement, quote generation, and business impact
Leverage AI tools to analyze audience insights, predict content performance, and optimize strategy based on data-driven insights
Stay current on platform algorithm changes, emerging features, and social media trends in insurance marketing, adapting strategies to maximize organic reach
Monitor insurance industry trends, regulatory changes, and competitive landscape to inform content strategy

What we offer

Health, dental, and vision insurance
401K after one year of employment
2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
3 Sick/Mental Health Days
8 Hours Volunteer Time
Additional PTO at holiday and management discretion
Paid parental leave
Professional development opportunities
Leadership training opportunities and career advancement pathways
A collaborative, creative, and ambitious team environment

Fulltime

New

Medical Receptionist

We are looking for a dedicated Medical Receptionist to join our team in Skaneate...

Location

United States , Skaneateles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
an associate or bachelor's degree is preferred
A minimum of two years of experience in a front office, sales, retail, call center, or customer service role
Proficiency in Microsoft Excel and Word is essential
Familiarity with insurance billing processes and medical reimbursement workflows
Strong skills in patient scheduling, medical front office duties, and receptionist responsibilities
Knowledge of patient check-in procedures and basic medical terminology
Excellent communication and organizational abilities
Ability to work effectively in a team-oriented environment

Job Responsibility

Coordinate inbound and outbound calls to schedule patient appointments and provide answers to pre-visit inquiries, including billing-related questions
Verify insurance details and complete necessary documentation to ensure timely delivery of hearing aids and other medical supplies
Manage patient accounts with confidentiality and adhere to high standards and regulatory requirements
Execute appointment reminders and confirmations while maintaining timely and courteous interactions with patients
Discuss service costs, insurance coverage, and payment options with patients, and schedule follow-up or outpatient appointments when needed
Support the practice’s quality assurance goals and wellness initiatives by seeking patient referrals during interactions
Foster a collaborative work environment by demonstrating attention to detail and respect toward patients and team members
Build and maintain relationships with service providers, manage inventory, and communicate effectively with vendors
Participate in ongoing training and development through regular conference calls and educational sessions to enhance skills and knowledge

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Managed Services Technical Specialist - Security

The Security Managed Services Engineer at NTT DATA is responsible for ensuring t...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proven experience handling complex security infrastructure within a managed services environment
Strong background in IT engineering, preferably within medium to large ICT organizations
Deep working knowledge of ITIL processes
Proficiency in planning activities and projects well in advance
Strong client-focused approach, ensuring a positive client experience
Excellent communication skills, with the ability to work across different cultures and social groups
Effective listening skills and an ability to adapt to changing circumstances
Ability to remain calm and positive under pressure, and willingness to work longer hours when necessary
Bachelor's degree or equivalent qualification in IT/Computing or equivalent work experience

Job Responsibility

Proactively identifying and resolving technical incidents
Performing necessary checks and applying monitoring tools
Ensuring all assigned infrastructure at client sites is correctly configured, installed, tested, and operational
Diving deep into third-line support calls, uncovering the root causes of incidents and problems
Engaging with clients, providing continuous feedback and updating them about their systems' statuses
Maintaining zero missed service level agreement (SLA) conditions
Identifying root cause of critical incidents and implementing solutions for problems identified
Handling tickets of high complexity, delivering advanced solutions, and contributing to operational improvements
Creating knowledge articles for frequent tasks/issues and training junior team members
Providing inputs to automation teams to reduce manual efforts

Fulltime

New

Bilingual Receptionist

The Bilingual Receptionist will manage front desk operations, greet guests, and ...

Location

United States , Oceanside

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in Spanish and English required
Previous receptionist, administrative, or customer service experience preferred
Strong communication and interpersonal skills
Professional demeanor and strong organizational abilities
Basic proficiency in Microsoft Office and office systems

Job Responsibility

Greet visitors and manage front desk reception area
Answer and route incoming phone calls
Provide assistance to both English- and Spanish-speaking clients
Schedule appointments and maintain front desk calendars
Handle incoming mail and office correspondence
Provide general administrative support to office staff

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Therapist / Psychologist

MantraCare is hiring qualified professionals for this Therapist / Psychologist J...

Location

India , Mumbai

Salary:

Not provided

MantraCare

Expiration Date

Until further notice

Requirements

Master’s degree in Psychology, Counselling or Clinical Psychology
RCI licence (mandatory for Clinical Psychologists)
Minimum 2 years of therapy or counselling experience preferred
Experience providing online therapy sessions is an advantage
Strong clinical assessment and communication skills
Reliable internet connection and private work setup

Job Responsibility

Conduct structured online therapy sessions
Assess client mental health concerns and treatment needs
Provide therapy for anxiety, depression and mood disorders
Support clients experiencing trauma, addiction and emotional challenges
Provide relationship, marriage and family counselling
Deliver workplace mental health and EAP services
Maintain confidential digital clinical documentation
Follow ethical counselling and psychotherapy standards

What we offer

100% Remote Therapist Job in Mumbai
Flexible working hours
Consistent client referrals
No clinic overhead or administrative burden
Secure teletherapy infrastructure
Competitive per-session compensation
Opportunity to work with diverse clients seeking mental health support

New

Cloud Solution Architect - Copilot Studio / Agents

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

United Kingdom , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Solid experience working in a customer-facing role (e.g., internal and/or external)
Expertise working on deep technical projects
Technical Certification in Cloud
Deep product expertise in Copilot Studio and Agents
Experience working with D365 products

Job Responsibility

Technical Leadership: Demonstrates strong technical leadership by modeling readiness, mentoring others, and guiding upskilling efforts aligned to market demand and CSU/corporate priorities such as security, resilience, and AI. Identifies gaps through delivery, connects patterns across business and technology areas, and drives improvements to products, methodologies, and processes. Contributes to structured frameworks, generates and evolves IP, particularly for emerging scenarios like Copilot and AI—and represents Microsoft in internal and external technical communities through events, presentations, content creation, and v-team contributions
Customer Centricity: Acts as the voice of the customer, synthesizing insights and feedback to influence product roadmaps, decision-making, and program improvements. Translates customer challenges into solutions aligned with Microsoft’s platform strategy, ensuring clear articulation of ROI and business outcomes while bridging perspectives among BDMs, TDMs, and CXO stakeholders. Anticipates dissatisfaction, defines conditions of success, and ensures a seamless, connected customer experience that accelerates adoption, value realization, and transformation
Business Impact: Delivers operational excellence across all stages of customer engagement by applying governance principles, managing risk proactively, and meeting Microsoft and industry standards. Executes value-based deliverables and prepares customers for operational readiness, long‑term organizational adoption, and well‑architected, AI‑enabled, secure, and optimized solutions. Identifies and captures new opportunities for consumption, usage, and Unified expansion, collaborating across teams to accelerate deployment, mitigate blockers, and ensure alignment with business priorities and measurable customer impact

Fulltime

New

Customer Service Assistant (Games)

Are you ready to build your career at one of the UK’s most iconic family theme p...

Location

United Kingdom , Windsor

Salary:

8.50 - 12.21 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Great customer service, communication skills and a positive, outgoing personality
Honest, reliable and a responsible individual with strong work ethic
A passion for hospitality and creating joyful moments
Ability to thrive in a fast-paced, outdoor setting all year round
Are able to offer good availability on weekdays and weekends (including bank holidays)
Be able to follow instructions and comply with all company standards

Job Responsibility

Operate and manage a skilled games kiosk in a high-energy, theme park environment
Engage with guests of all ages, ensuring a fun and memorable experience
Maintain a warm and welcoming atmosphere throughout the event
Handle transactions and prize distribution with confidence and enthusiasm

What we offer

Daily Bonus Scheme
Flexible working hours
Recommend A Friend Bonus (Subject to T&C's)
Discounts to hundreds of tops retailers
Unlimited access to wellbeing resources such as a virtual GP service, 24/7 employee assistance programme providing professional support and advice, and a virtual gym hosting a range of free online workouts
Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Uniform provided
25% Discount on all food & beverage on site
Discounted bus fared for Legoland staff

Consumer Insights & Claims Specialist

Solomon Page

Location:
United States , Kenilworth

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2026

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Consumer Insights & Claims Specialist

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Location:United States , Kenilworth

Category:-

Contract Type:Employment contract

Salary:

Job Description:

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Requirements:

Additional Information:

Job Posted:March 19, 2026

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