Consumer Care and Engagement Coordinator Job at 360 Resourcing Solutions (London)

Clinical Care Coordinator

The NDIS Intake NDIS Manager will be responsible for undertaking region wide cli...

Location

Australia , Parramatta

Salary:

80000.00 - 120000.00 / Year

CRT Program

Expiration Date

Until further notice

Requirements

Tertiary Qualification in a clinical health related field such as RN, SW, OT and registration with the relevant board or eligibility for membership of the relevant professional association such registered with APHRA, or ASSW or OT association etc
Experience working within a multidisciplinary team environment, providing case management and coordination of client needs for young people
Demonstrated understanding of the health and wellbeing needs of young adult people with disability care support needs
Demonstrated ability to engage and communicate effectively with young people
Demonstrated ability to undertake assessment and screening of clients and their carers to determine client care needs and assist clients to access necessary services
Well-developed written and verbal communication skills including the ability to deliver small group activities
Proficiency with technology including the ability to use Microsoft Office applications and the capacity to quickly learn new technologies including clinical software packages
Hold a current driver’s licence and have access to a comprehensively insured motor vehicle

Job Responsibility

Actively participate in the implementation of an effective intake and referral service department and managing the intake workloads in time response communicate effectively in collaboration with other DSC department managers and executives
Respond in a timely manner to phone calls and online info enquires generated from the call centre seeking NDIS related services by the participants
Provide Intake eligibility for NDIS service assessments and interventions Follow up arrangement of NDIS consultation meetings in order to engage the participants in DSC NDIS Service Agreement
Provide reports to relevant case managers who are allocated after the Service Agreement secured signed copies from the Participants and Person Responsible
Ensure that all consumer or NDIS participants data is entered accurately and in a timely manner into the electronic information VISICASE management system
Participate in organisation-wide, site based and team meetings, collaborative planning activities and other meetings or activities relevant to position
Contribute to the continuous improvement of systems and processes ensuring services meet professional and industry standards
Work Health and Safety responsibilities as identified in organisational policies and procedures
Equity and diversity responsibilities as identified in organisational policies and procedures

What we offer

Motor vehicle allowance on a per kilometre basis for work-related use of privately-owned vehicle

Senior Account Executive

We are looking to employ a dedicated and experienced Senior Account Executive to...

Location

United States , Libertyville

Salary:

Not provided

Belle Aire Creations

Expiration Date

Until further notice

Requirements

Bachelor’s degree BS preferred
A minimum of 5 years of executive sales management experience in F&F Industry or related field required such as personal care, home care, beauty or consumer goods industry
Demonstrated sales expertise marked by a consistent history of surpassing sales objectives and fostering organizational expansion
Proficiency in effective communication, negotiation, and presentation
Comprehensive understanding of fragrance products, their constituents, and prevailing industry dynamics
Capacity to establish and sustain robust connections with clients and internal collaborators
Innate self-motivation, a resolute commitment to objectives, and adeptness in independent work
Knowledge of the fragrance industry
Proven success in key account management
Experience in new business and territory development

Job Responsibility

Manage current accounts and cultivate and grow new relationships and accounts
Assist the creative department in executing campaigns in accordance with clients’ needs
Coordinate internal teams to meet project milestones and deadlines
Coordinate internal teams to develop customized solutions to support clients’ needs
Communicate with clients and gather information about project’s scope, budget and timeline
Identify and prospect new clients, retailers, and distributors to expand the customer base
Present sales presentations, product demonstrations, and engage in negotiations to secure new business opportunities
Maintain a high-level knowledge of fragrance products, including their ingredients, applications and regulatory requirements in your clients’ countries
Resolve sales or delivery issues
Prepare and submit comprehensive customer visit reports for on-site visits or major meetings

What we offer

Competitive market-based salary
commensurate with experience
Incentive-based commissions program

Fulltime

Patient CRM & Omnichannel Engagement Lead

BioMarin is seeking a dynamic and experienced leader to serve as Associate Direc...

Location

United States , San Rafael

Salary:

155000.00 - 213070.00 USD / Year

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Bachelor's degree in Life Sciences, Business, Marketing, or related field
advanced degree preferred
8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry
Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms
Deep understanding of patient services and hub processes
Rare disease experience in pharma digital and marketing practices
Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution
Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams
Strong understanding of data privacy and regulatory considerations in patient-facing programs

Job Responsibility

Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud
Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance – including business configuration and administration as needed
Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR)
Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.)
Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning
Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities
Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs
Collaborate with IT on any enterprise integration, data security, and enterprise system alignment
Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

Fulltime

Senior Clinician

The Senior Clinician at Burnside PARC (BPARC) is a pivotal leadership role withi...

Location

Australia , Deer Park/Burnside

Salary:

Not provided

Western Health

Expiration Date

February 03, 2026

Requirements

Relevant tertiary qualifications and current registration with AHPRA (for nurses, OTs, and psychologists) or eligibility for Australian Association of Social Workers (AASW membership)
Extensive experience (typically 5+ years) in public mental health, including assessment, risk management, and delivery of evidence-based interventions
For Social Worker applicants - a minimum of 7 years' experience is required
Demonstrated ability to provide clinical leadership, support multidisciplinary teams, and contribute to a positive and collaborative team culture
Advanced communication, problem-solving and conflict resolution skills, with the ability to engage effectively with consumers, families, and stakeholders
A strong understanding of relevant legislation, professional codes of ethics, and the principles of trauma-informed and recovery-focused care

Job Responsibility

Provide clinical leadership and mentoring to multidisciplinary staff, ensuring high-quality, recovery- orientated care
Conduct comprehensive mental health assessment and deliver evidence-based interventions for consumers with complex needs
Collaborate closely with the MHCSS partner to coordinate care, support daily routines, and co-develop individual recovery plans
Lead or contribute to service development initiatives, and quality improvement projects aligned with best practice standards
Provide discipline-specific supervision, support student placements and contribute to staff capability building

What we offer

Competitive salary packages aligned with market standards
Health and wellbeing programs, including flexible work arrangements
Scholarships and grants to support your continuous learning journey
Access the Western Health Learning Academy (WHA) for personalised learning pathways
Professional growth programs, including postgraduate studies and clinical education
Mentorship and career support

Fulltime

!

Learning & Development Lead, Care Management

The Learning and Development Lead, Care Management is responsible for designing,...

Location

United States , Nashville

Salary:

80000.00 - 120000.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Healthcare Administration, Public Health, Nursing, Social Work, or a related field
Minimum of 3-5 years of experience in care management, value-based care, or healthcare training roles
Strong understanding of care management principles, value-based care models, and adult learning methodologies
Excellent communication, leadership, and problem-solving skills
Strong understanding of clinical operations and healthcare quality metrics
Proven ability to analyze healthcare data, identify trends, and implement performance improvement initiatives
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Cell Phone

Job Responsibility

Training Program Development & Implementation: Develop and implement comprehensive training programs to enhance care management competencies and support professional development
Ensure all training programs align with evidence-based care management practices, value-based care models, and regulatory requirements
Learning Needs Assessment & Strategy: Collaborate with leadership to assess staff learning needs and develop targeted training strategies
Evaluate the effectiveness of training initiatives through feedback, assessments, and performance metrics
Operational Management & Compliance: Oversee the administration and delivery of training programs, including orientation, continuing education, and specialized care management skill development
Ensure training content meets accreditation standards, regulatory compliance, and organizational policies
Cross-Functional Collaboration & Leadership: Work closely with the Director of Value-Based Care, care management teams, and other departments to align training efforts with organizational goals
Lead training sessions, workshops, and competency evaluations to enhance staff knowledge and skills
Performance Improvement & Innovation: Monitor and analyze training outcomes to identify opportunities for process improvement and curriculum enhancement
Implement innovative learning methodologies, including digital learning platforms and simulation-based training

What we offer

Medical Insurance/Prescription Drug Coverage
Health Savings Account
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Short- & Long-Term Disability
Supplemental Life Insurance
Cancer Insurance
Accident Insurance
Critical Illness Insurance

Fulltime

New

Senior VP - Data Science & Gen AI

Citi Analytics & Information Management (AIM) team is a global community that ob...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 12+ years of analytics experience in core model development using ML/AI/Gen AI techniques
Sound knowledge of model development stages and industry best practices in real time deployment with good understanding of pros and cons of different modelling techniques
Strong understanding of current state of the art ML/AI/Gen AI algorithms
Strong coding skill with experience in Bigdata environments
Strong knowledge of the pros, cons, and usage of various ML / DL applications (such as Keras, TensorFlow, Python Scikit, etc.)
Strong knowledge of Python, SQL, and Big Data
Bachelor’s or master’s degree in computer science, Data Science, Machine Learning, or a related field. A Ph.D. is a plus
Model execution and governance experience in any domain will be preferable
Proven track record of building and deploying generative models-based solutions in production environments particularly using RAG frameworks, few shot prompts, etc.
At least 8 years of people management experience

Job Responsibility

Lead as SME in the area of ML/AI/Gen AI
Lead a team of data scientists with primary responsibility of working on various tools and technologies for successful development and implementation of ML /AI/Gen AI models on different platforms
Provide technical leadership, mentorship, and guidance to a team of model developers
Ensure 100% execution accuracy
Customize and fine-tune existing RAG frameworks or design new RAG to meet project requirements
Provide thought leadership for all data solution that includes designing, developing, and implementing Machine Learning/AI/Gen AI solutions
Communicate complex analytical concepts and results to both technical and non-technical audiences
Establish governance frameworks for model development, deployment, and monitoring to meet MRM and Fair Lending guidelines
Continuously evaluate and improve model monitoring & governance processes
Oversee the end-to-end model development lifecycle from data collection and preprocessing to model building, validation, and deployment

Fulltime

New

Senior VP - Data Science & Modelling

Citi Analytics & Information Management (AIM) team is a global community that ob...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 15+ years of analytics experience in core model development using ML/AI/Gen AI techniques
Sound knowledge of model development stages and industry best practices in real time deployment with good understanding of pros and cons of different modelling techniques
Strong understanding of current state of the art ML/AI/Gen AI algorithms and Generative AI
Strong coding skill with experience in Bigdata environments
Strong knowledge of the pros, cons, and usage of various ML / DL applications (such as Keras, TensorFlow, Python Scikit, etc.)
Strong knowledge of Python, SQL, and Big Data
Bachelor’s degree in finance/engineering/quantitative Fields (Statistics, Mathematics)/MBA. Master’s degree preferred
Model execution and governance experience in any domain will be preferable
Proficient in proactive risk mitigation, manage project pipeline to ensure prioritization and required resourcing mix
At least 8 years of people management experience

Job Responsibility

Lead a team of data scientists responsible for working on various tools and technologies for successful development and implementation of Machine learning (ML) /AI/Gen AI models on different platforms
Mitigate fraud losses by designing and developing NextGen advanced intelligent AI or ML based platform
Analyze transaction data, understand fraud pattern, develop models with the objective of overall business goal of minimizing fraud losses as well as minimizing customer impact
Collaborate with model implementation team, responsible for model documentation, justifying questions from model risk management (MRM)
Lead and manage the entire modelling function within AIM Financial Crimes and Fraud Prevention Analytics, recruit staff, lead professional development and build an effective high performing team
Work as SME in the area of ML/Generative AI
Articulate complex AI and ML concepts in a clear manner to diverse audiences including business partners and peers
Stay abreast of the latest advancements, trends and research in AI and ML space
Provide technical leadership, mentorship, and guidance to a team of model developers
Ensuring 100% execution accuracy

Fulltime

New

Asset Servicing Vice President

The Asset Services Vice President (VP) is a key leadership role responsible for ...

Location

United States , Jersey City

Salary:

129840.00 - 194760.00 USD / Year

Citi

Expiration Date

February 04, 2026

Requirements

Senior level experience in a related role
Subject matter expert in at least one area of the function
A minimum of 6 years of experience
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Manage reconciling and processing positions related to Corporate Action events
Revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events
Lead projects or offer solutions at an advanced level for assigned area
Solve complex customer problems and consult with customer as required
Responsible for end-to-end project management, resource management, financial issues and risks to execution
Define, develop, implement and track appropriate KPIs and SLAs for the group
Recommend and implement systems and procedural enhancements for Asset Servicing
Liaise with internal and external clients to assess service quality and identify areas for improvement
Demonstrate advanced understanding of Asset Servicing operations combined with a comprehensive understanding of how own area Integrates with other departments to contribute towards achieving business objectives
Supervisory role to new or lower level personnel

What we offer

Discretionary and formulaic incentive and retention awards
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

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Consumer Care and Engagement Coordinator

360 Resourcing Solutions

Location:
United Kingdom , London

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 25, 2026

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