CrawlJobs Logo
Instabee Logo Instabee · IT - Software Development

Consumer Analyst

Sweden, Stockholm · Job Posted May 27, 2026
Apply Position
Job Link Share

Job Description

As Consumer Analyst, you will translate complex data and consumer signals into clear, actionable insights that can drive strategic and tactical impact. Partnering with teams across Data & Analytics, Product, Design, Operations, Strategy and Market to understand challenges, synthesize insights from diverse sources, and co-create solutions grounded in consumer and business relevance.

Job Responsibility

  • Manage the Consumer Scorecard: Define and evolve our core KPIs (NPS, User ratings, Brand preference, CSAT, MAU, Consumer base metrics, Operational metrics etc.)
  • Analyze Loyalty & Retention: Conduct cohort and retention analysis to identify the key drivers of consumer satisfaction and long-term loyalty
  • Analyze Consumer Behavior: Dive deep into user behavior across web, app, communications and customer service channels
  • Translate Data into Action: Synthesize quantitative and qualitative data into concise, actionable insights
  • Co-create Analytical Foundations: Partner with data and tech teams to ensure our data collection is high-quality, scalable, and reliable
  • Drive Performance Insights: Enable data-driven decision-making through forecasting, trend analysis, and the development of automated dashboards in Tableau, Steep or similar tools
  • Collaborative Problem Solving: Act as the consumer analytics partner for teams across Instabee
  • Drive Experimentation: Design, run, and evaluate A/B tests—taking ownership from the initial hypothesis to the final conclusion and recommended next steps

Requirements

  • 4-5+ years of experience in consumer analytics, digital analytics or a related field - ideally within a fast-paced service or e-commerce environment
  • Strong business acumen and a natural drive to understand the 'why' behind the numbers
  • Strong analytical and numerical skills with a business-oriented mindset
  • You can translate complex analysis into sharp, actionable narratives for diverse stakeholders
  • Team player who enjoys working across Product, Tech, and Business teams
  • Bachelor's or Master's degree in Engineering, IT, Statistics, Business, or other relevant field
  • Proven ability to synthesize various internal and external consumer data into holistic consumer analytics and insights
  • Experience with tools such as Amplitude, GA4, or similar behavioral tracking platforms
  • Proficiency in SQL and Python or similar, and experience working with large datasets
  • Ability to build and maintain clear dashboards and funnels that give our teams an ongoing view of consumer health (e.g., using Tableau, Power BI, or Steep)
  • Experience in using AI tools in your analytical work is an advantage
  • Hands-on experience designing, running, and evaluating A/B tests is an advantage
  • Knowledge of digital tracking implementation and Google Tag Manager is an advantage

Nice to have

  • Experience in using AI tools in your analytical work is an advantage
  • Hands-on experience designing, running, and evaluating A/B tests is an advantage
  • Knowledge of digital tracking implementation and Google Tag Manager is an advantage

What we offer

  • Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm
  • Puppy Friendly: Bring your dog to work
  • Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room
  • Parental Pay for Six Months
  • A Day Off on Your Birthday
  • Hybrid setup and flexible working hours
Instabee - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Consumer Analyst

8 matching positions

Senior Intake Analyst Consumer Credit Risk

The Senior Intake Analyst (AVP) – Consumer Credit Risk will own the change manag...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Finance, Risk Management, or a related field
  • Advanced degrees and certifications in project management or risk management are a plus
  • 8-12 years of experience in credit risk, change management, or project management roles
  • Experience managing control breaks and BAU activities within a highly regulated financial services environment
  • Strong project management skills
  • Deep understanding of credit risk management, risk control frameworks, and regulatory requirements related to credit risk
  • Strong collaboration and stakeholder management skills
  • Strong analytical skills
  • Experience leading process improvement initiatives using methodologies such as Lean or Six Sigma.
Job Responsibility
Job Responsibility
  • Lead the end-to-end change management process for credit risk initiatives, including new product introductions, regulatory updates, credit policy changes, and system enhancements
  • Oversee the successful implementation of changes, ensuring adherence to timelines, budget, and quality standards while minimizing operational disruption
  • Identify and manage control breaks within credit risk processes, ensuring timely remediation to mitigate operational and compliance risks
  • Collaborate with risk control and audit teams to implement solutions that strengthen internal controls
  • Manage BAU activities related to credit risk, ensuring that ongoing processes, including risk assessments, reporting, and compliance checks, are executed effectively
  • Partner with technology, operations, risk, and compliance teams to ensure the successful delivery of credit risk changes and projects
  • Serve as a liaison between senior management and working teams, ensuring that change initiatives are well-communicated and aligned with organizational strategy
  • Use data and analytics to evaluate the impact of changes on the organization’s risk profile
  • Lead efforts to continuously improve the change management and intake processes.
What we offer
What we offer
  • Global benefits
  • Support for well-being, growth, and work-life balance.
  • Fulltime
Read More
Arrow Right

Senior Analyst, Consumer Revenue Operations

Ethos is looking for a highly driven, self-starter to join the Revenue Operation...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
ethoslife.com Logo
Ethos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ Years of Overall experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields
  • 2+ Years of experience in Revenue/ Strategy/ Growth function in B2C
  • Tier-1 UG/ Tier 1/ 2 MBA (with at least 2 years of experience post MBA)
  • Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.)
  • Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
  • Highly motivated, self-directed, team player that can be a jack-of-all-trades
  • Demonstrated capabilities of working in a high growth, ambiguous startup environment
  • Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
  • Comfort with numbers and analysis with a desire to build on analytical skills
  • Exceptional written and oral communication skills
Job Responsibility
Job Responsibility
  • Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
  • Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
  • Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
  • Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally
Read More
Arrow Right

Business Analyst – Consumer and Commercial Channel

As a Business Analyst supporting the Consumer and Commercial Channel segments wi...
Location
Location
Malaysia , Penang
Salary
Salary:
Not provided
amd.com Logo
AMD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced Excel – including pivot tables, complex formulas, data cleaning, and automation (e.g., macros/VBA)
  • Mandarin proficiency – strong written and verbal communication
  • Analytical problem-solving – ability to interpret large datasets and deliver clear insights
  • Intellectual curiosity – proactive in asking questions, digging deeper into data, and identifying opportunities to improve processes or uncover new insights
  • Strong presentation & communication skills – able to clearly convey data-driven insights to non-technical stakeholders
  • Bachelor’s degree required, preferably in Business, Economics, Finance, Data Analytics, Engineering, or a related field
Job Responsibility
Job Responsibility
  • Regional Segment Representation – Act as the primary business analyst for the region in global initiatives. Champion regional priorities to ensure local market requirements are embedded in global strategies and solutions
  • Process Alignment & Optimization – Identify gaps and inefficiencies across business processes. Drive standardization and best practices while accommodating regional nuances to enable scalable, repeatable workflows
  • Stakeholder Engagement & Communication – Facilitate workshops, interviews, and working sessions to validate requirements and align expectations. Maintain transparent communication with regional and global teams to ensure clarity and accountability
  • Data Analysis & Insights – Analyze business and operational data to identify trends, risks, and opportunities. Deliver actionable insights through clear, compelling reports and visualizations to support strategic decision-making
  • Solution Evaluation & Delivery Support – Collaborate with technical teams to assess proposed solutions for feasibility and alignment with business needs. Support user acceptance testing, training, and deployment to ensure successful adoption
  • Continuous Improvement – Monitor implemented solutions and processes for performance and effectiveness. Recommend enhancements based on feedback, KPIs, and evolving business requirements
Read More
Arrow Right

Sr. Analyst, Customer Finance

Position will provide financial guidance around customer account planning, month...
Location
Location
United States , Hershey
Salary
Salary:
Not provided
thehersheycompany.com Logo
The Hershey Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5+ years of business experience, including accounting, finance, FP&A and sales, interacting with sales teams
  • Knowledge of financial concepts & reporting
  • Ability to analyze & integrate multiple data sources into a useful format. Identifies issues/opportunities and assists in solution finding process.
  • Effective communicator, ability to lead and facilitate small group meetings.
  • Understanding of Consumer Packaged Goods Industry
  • Bachelor’s degree in Finance, Accounting, Business Administration, Marketing or Equivalent
  • At least 3-5 years of related experience
Job Responsibility
Job Responsibility
  • Financial Analysis & Customer P&L’s – provides analysis and commentary around financial performance of customers supported
  • support customer teams on recommendations to improve financial results
  • Data Analysis – Support customer steams on customer related investments (Trade, waste, DME’s)
  • perform analysis utilize Planex, IRI, S4 to provide insights to customer teams
  • Forecasting & Planning – Influence sales partners estimate process and ensure understanding of key impacting factors
  • assist customer teams in building annual and strategic plans
  • Accounting Close Process – Participate in monthly, quarterly & year-end accounting close process focus on accuracy
  • Facilitate discussion with sales teams to ensure focus and follow-up on key expense topics
  • Special Projects – Special projects as assigned
Read More
Arrow Right

Senior Manager, Consumer Experience Growth & Support

CommonSpirit Health is looking for a pivotal leadership role with this unique po...
Location
Location
United States , Englewood
Salary
Salary:
60.24 - 89.60 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Of Science Required
  • 7+ years of progressive experience in Information Technology within a clinical or clinical information systems environment Required
  • 5+ years of demonstrated success in a dedicated people management role, leading and developing high-performing teams, preferably an IT Support team, application development team, or highly matrixed Required
  • Proven experience leading complex projects and large matrixed teams with significant stakeholder engagement and a track record of achieving project goals Required
  • Bachelor’s degree in Computer Science, Information Technology, Healthcare Administration, Business Administration, or a related field, Required
  • Knowledge of legal, managerial, and organizational principles and standards for health systems Required
  • EHR and TPA build knowledge required (e.g., Epic, Adobe, GCP, etc.)
  • EPIC Certification (EPIC) Required
  • Architectural Awareness: Foundational understanding of the Software Development Life Cycle (SDLC) and key architectural concepts (e.g., Data Layer, API integration, Microservices, Cloud platforms to the consuming application) to facilitate effective partnership with development and engineering teams Required
  • Exceptional People Leadership: Demonstrated ability to lead, motivate, coach, and develop diverse teams, fostering a high-performance, collaborative, and empathetic culture, especially across operational and innovation functions Required
Job Responsibility
Job Responsibility
  • Strategic Leadership: Provide strategic leadership, oversight, and mentorship for a diverse team of IT professionals, encompassing both consumer support and Epic/EHR innovation analysts
  • Consumer Experience Support Vision: Set the vision for, and drive the transformation of, consumer-facing IT support to deliver a "white glove" experience
  • Performance Management and Strategic Cross-skilling: Provide performance feedback and complete performance evaluations for Team-members
  • Strategic Thinking and Bridging Capabilities: Strong skillset in matrixed management to bridge EHR analysts from implementation and support, with consumer web and app POC, development, and translating consumer and patient feedback into product and engineering requests
  • Application Stewardship: Responsible for support of clinical and/or business IT applications and systems
  • Operational Resource Management of a diverse team: Strategically manage team schedules, including on-call rotations and resource allocation
  • Epic, TPA and Engineering Upskilling: Drive the upskilling and cross-training of consumer support personnel in Epic applications and workflows
  • Innovation & Discovery Lead of EHR capabilities: Dotted line accountable leader, to pair with development teams from discovery, inception, development, and execution of Proof-of-Concept (POC) projects and discovery initiatives
  • EHR Relationship Management and Growth mindset, nimble team cultivation: Supports multiple business applications with key focus on Epic applications and upskilling direct reports on Epic support models
  • Seamless Integration and Implementation and Strategic Bridge Building: Collaborate with Epic Gold, Operations & Maintenance (O&M) teams, and other internal stakeholders to facilitate seamless transitions from POC to production
What we offer
What we offer
  • medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Fulltime
Read More
Arrow Right

Senior FP&A Analyst-Consumer Power

The Senior FP&A Analyst-Consumer Power plays a key role in providing controllers...
Location
Location
United States , Pewaukee
Salary
Salary:
Not provided
energysystems.com Logo
Energy Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong analytical mindset
  • Ability to effectively utilize basic Microsoft products such as Word, Excel, Outlook, and Teams
  • Strong business mathematical and analytical skills with intense attention to detail with accuracy and consistency
  • Understanding of Generally Accepted Accounting Principles (GAAP) and ability to read legal documents (leases/contracts)
  • Intermediate to advanced Microsoft Excel experience
  • Bachelor’s degree in Accounting or Finance
  • 4-6 years of experience in an accounting or finance related field.
Job Responsibility
Job Responsibility
  • Assist on multiple forecast updates as well as the annual budgeting process with a operating expense focus
  • Lead month-end accounting activities as well as Consumer Power’s financial reporting including (1) review of Consumer Power’s monthly financial reporting package, (2) review sales commission and product royalty accruals, (3) review of month end rebate, advertising, and special promo accruals, (4) review of cash discounts, trade discounts, off-invoice discounts, and floor-plan financing fees, (5) lead monthly review of cost center variance analysis, (6) preparation of channel financial statements and variance analysis, (7) lead channel financial statement review with Channel Sales VP leader, and (8) ad-hoc requests from financial management and other department leaders
  • Assist on various financial planning and analysis activities including (1) preparation of the monthly GPS business group variance review, (2) assistance on preparation of monthly “flash” reports on financial performance, (3) evaluating performance of Retail advertising & promotional spend, and (4) ad-hoc requests from financial management and other department leaders
  • Own Generac’s Profitability Enhancement Program (PEP) for Consumer Power including (1) meeting with cross-functional leaders to identify cost savings, (2) maintaining the project tracker, (3) reporting results monthly to business group & executive leadership
  • Provide on-the-job mentoring and support to the financial analyst, Consumer Power and finance intern, Consumer Power
  • Provide support to the Senior Manager of FP&A, VP of Finance and necessary business/function leaders
  • Ability to understand the complex global business of Generac organized around several business groups, including end markets, competitive environment, industry peer group and general economic indicators that are important to Generac
  • Assist the Consumer Power finance team with optimizing the reporting from PowerBI as well as our financial reporting and planning software, OneStream
  • Identify knowledge gaps and develop tools, processes, and models to provide meaningful information to business group leaders
  • Demonstrate a commitment to continuous process improvement. Identify and eliminate non-value-added activities and streamline processes.
  • Fulltime
Read More
Arrow Right

Lead Business Analyst

Location : Chennai Exp: 7yrs US shift (Onsite ) Key Responsibility Area: (Specif...
Location
Location
India , Gundi
Salary
Salary:
2500000.00 INR / Year
overturerede.in Logo
Overture Rede
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years work experience
  • Strong in Process Ma
  • Financial Services/ Consumer banking business(preferred)
  • extensive product/solutions orientation related to Customer Onboarding, Customer Service, or related areas
  • Gathering and analyzing requirements for features and translating them into actionable solutions/products
  • Creating visual models, such as flowcharts and diagrams
  • Working closely with stakeholders, including clients, project managers, and development teams
  • Assessing potential risks and developing strategies to mitigate them
  • Collaborating with technical teams to design solutions
  • Coordinating and participating in user acceptance testing
Job Responsibility
Job Responsibility
  • Gathering and analyzing requirements for features and translating them into actionable solutions/products
  • Creating visual models, such as flowcharts and diagrams, to represent business processes and facilitate understanding and communication among stakeholders
  • Working closely with stakeholders, including clients, project managers, and development teams, to ensure clear communication, manage expectations, and address any concerns or issues that may arise
  • Assessing potential risks and developing strategies to mitigate them, ensuring that projects are delivered on time and within budget
  • Collaborating with technical teams to design solutions that meet business solutions/products requirements and documenting them in a clear and concise manner
  • Coordinating and participating in user acceptance testing to ensure that the developed solutions meet the needs and expectations of end-users
  • Analyzing data to identify trends, patterns, and insights that can inform decision-making and drive business growth
  • Playing a crucial role in managing organizational change by identifying the impact of proposed changes, developing change management plans, and facilitating smooth transitions
  • Continuously evaluating and improving processes, systems, and solutions to drive innovation and enhance business performance
  • Providing leadership to the solutions/product team, assisting in delivering results, business goals, and commitments, and supporting various special project assignments
  • Fulltime
Read More
Arrow Right

Consumer Cards Credit Portfolio Intermediate Analyst

The Credit Portfolio Intermediate Analyst role is a senior individual contributo...
Location
Location
India , Bengaluru; Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-8 years of experience in credit card risk analytics, consumer lending, or financial analytics
  • Master’s degree in business, Statistics, Mathematics, Finance, Economics, or related quantitative fields
  • Advanced SQL
  • strong experience in SAS and/or Python
  • Strong command of credit risk analytics: vintage, segmentation, forecasting
  • Expertise in translating analytics into business decisions
  • Advanced PowerPoint storytelling and data visualization
  • Deep understanding of credit card lifecycle and risk economics
  • Ability to influence decisions through data and judgment
  • Strong strategic thinking and problem structuring
Job Responsibility
Job Responsibility
  • Own end-to-end portfolio risk monitoring across delinquency, losses, payment behavior, and utilization
  • Lead vintage, cohort, and segmentation analysis to identify structural vs cyclical risk trends
  • Diagnose root causes of performance shifts and quantify P&L and capital impact
  • Define key risk indicators and ensure timely escalation of emerging risks
  • Support creation and maintenance of risk dashboards and MIS
  • Assist in diagnosing portfolio performance changes and segment-level risk drivers
  • Own risk assessment of acquisition strategies across channels and products
  • Evaluate early lifecycle risk (FPD, early delinquency) and recommend corrective actions
  • Partner with Product and Marketing to optimize risk-adjusted acquisition growth
  • Challenge business proposals using data-backed risk insights
What we offer
What we offer
  • Programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
  • Expanded Paid Parental Leave Policy
  • Resources to manage financial well-being and help plan for the future
  • Access to an array of learning and development resources to help broaden and deepen your skills and knowledge
  • Variety of programs that help employees balance their work and life, including generous paid time off packages
  • Resources and tools to volunteer in the communities in which they live and work
  • Fulltime
Read More
Arrow Right