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Technical solution architects are part of the GTM team and have the primary responsibility to partner with sales engineers, account managers, PLM and engineering to drive technical sales activities, with a particular focus on those opportunities involving new products and emerging technologies. Technical solution architects possess in-depth, hands-on expertise with our products, solutions as well as other opensource or 3rd party technologies which complement our vision for networking. As a member of this team, you need to have an excellent knowledge of the broader industry trends and act as a trusted advisors and consultant to our customers, educating them on evolving trends in networking and how our products and solutions can help them achieve their business goals.
Job Responsibility:
Drive technical consulting activities in both new and existing WAN opportunities, acting as a trusted adviser to the account team and the customer
Build and maintain close relationships with Sales engineering and account management teams that support our customer base, GTM channel partners, and cooperate functions such as Product Line Management and Engineering
Support sales engineering teams with understanding customer requirements, providing guidance in the design of solutions, delivering technical deep-dive presentations and demonstrations, contributing to Proof-of-Concept tests, presenting/training at seminars, and assisting with tender responses
Become a go-to person and trusted advisor for the Juniper sales engineering community, including on Juniper’s own product portfolio and automation solutions as well as the wider industry trends and competitive solutions in your area of focus
Speak at internal and external conferences, technology days, like “Tech Clubs”, Innovation Days and other industry events
Requirements:
Proven track record of working in a customer-facing pre-sale’s role selling networking equipment or end-user experience in design / architecture / vendor selection
Exceptional hands-on skills and/or and the ability to support complex proof-of-concept tests with potentially new products and emerging technologies
Excellent inter-personal skills are critical as you will work in virtual, multi-national teams, with little supervision, and diverse demands from many stakeholders
You must be able to have a credible (technical) interaction with Enterprise and Service Provider Engineering teams about the industry, technology, and products in the WAN domain to a very detailed technical level
Outstanding communication skills with the ability to communicate to a variety of audiences, both internal and external, and at all levels, from deeply technical to executive level technical decision-makers. English verbal and written/presentation skills are mandatory, other major language skills are an advantage
Comfortable with extensive travel to visit with customers, partners and account teams
Proven track record in designing WAN architectures. Experience in implementing such architectures and/or Juniper product knowledge are an advantage
Expert level and hands-on knowledge with routing protocols such as of TCP/IP, BGP, ISIS, OSPF, Multicast, Layer-2/3 VPN’s, BNG, Carrier Ethernet, as well as tunnelling technologies such as MPLS, RSVP, SR-TE, SRv6
Outstanding knowledge of network management, service provisioning, automation, network monitoring and telemetry interfaces such as Netconf/Rest APIs, YANG, OpenConfig, gRPC and how these apply to modern WAN architectures is essential. Experience with Juniper management solutions such as Paragon, MIST, Apstra or equivalent competitive products is an advantage
Extensive knowledge of Containers and Container related technologies such as Docker and Kubernetes, as well as familiarity with Linux operating systems
Automation and programming skills (e.g. Python, Ansible)
Nice to have:
Other major language skills
Experience with Juniper management solutions such as Paragon, MIST, Apstra or equivalent competitive products
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