Consulting Program Director

Microsoft Industry Solutions is a global organization hosting over 7,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide. We are seeking a Consulting Program Director to join our team in a role that drives customer satisfaction and represents Microsoft at the highest levels. This position plays a critical part in analyzing customer feedback and acting as the voice of the customer, working closely with senior and executive stakeholders to ensure resolution of complex delivery challenges. You will lead the initiation and execution of highly complex projects by securing and coordinating delivery resources, managing detailed work breakdown structures, and driving alignment with customer plans. This role also includes overseeing partner contracting processes, contributing to resource selection and onboarding, and guiding the development of comprehensive project management plans. You will manage key project metrics, risks, and financials while ensuring the timely and high-quality delivery of some of Microsoft’s most impactful projects. Additionally, you’ll have the opportunity to contribute across domains and geographies, sharing knowledge and influencing industry practices. The role offers remote work arrangements with 0 days per week in-office and requires 25–50% travel to customer sites, primarily in the New York/New Jersey or Bay Area regions.