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W. W. Grainger Logo W. W. Grainger · Consulting

Consulting Manager

United States, Greenville Employment contract 88200.00 - 147000.00 USD / Year · Job Posted July 02, 2026
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Job Responsibility

  • Establish standards and drive ownership to guide continuous improvement in customer engagement, utilizing established frameworks and approved methodologies to ensure consistency and high-quality MRO solutions and deliverables
  • Lead & conduct customer discovery and data analysis across indirect materials, MRO, procurement, inventory, and operational processes to identify value creation opportunities within National Accounts, Government and Healthcare segments
  • Create clear value documentation to quantify cost savings, productivity gains, and operational impact for customers
  • Define, measure, and report value consistently across customer engagements to ensure governance and accountability
  • Execute consulting work with a strong focus on operational excellence, including disciplined project management and documentation rigor
  • Manage consulting engagements from scope definition through delivery, ensuring alignment to timelines, deliverables, and GCS expectations
  • Deliver MRO / Solution opportunity analytics, drive demand generation, and execute engagement strategies by collaborating with Grainger sales teams and internal stakeholders to develop MRO solutions that contribute to revenue growth
  • Drive customer change management business solutions and recommendations executing implementation project plans to accelerate the adoption and realization of documented value and solution integrations
  • Develop & execute MRO / Customer insights to drive continuous improvement for all customer deliverables and case studies for marketable use within Grainger

Requirements

  • Bachelor's Degree required
  • Master's Degree preferred
  • 5+ years eCommerce experience preferred
  • Experience delivering consulting, analytical, or operational improvement work in supply chain, procurement, operations, or indirect materials environments
  • Experience managing customer facing consulting projects with defined scopes, deliverables, and timelines through change management activities
  • Experience translating data into insights and producing clear, customer ready value documentation
  • Continuous improvement orientation to include value-based consulting supported by financial skills, leveraging data-driven analysis and compelling storytelling to drive results
  • Requires travel up to 70% of the time

Nice to have

  • Master's Degree
  • 5+ years eCommerce experience

What we offer

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
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