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Manage the delivery of high-quality, innovative systems integration and consulting services. Provide expertise to the Practices. Plan for and deliver a workforce that ensures profitability. Applies advanced subject matter knowledge to manage staff activities in solving common and complex business/technical issues within established policies. Manages exempt individual contributors and/or supervisors. Has accountability for results of a major program in terms of cost, direction and people management. Provides guidance on process improvements and recommends changes in alignment with business tactics and strategy for area of responsibility. Plans, manages and monitors operational/tactical activities of Staff. Staff members' work may involve strategic issues. Recruits and supports development of direct staff members. Typically reports to MG2 or Director. Additional guidance/criteria: Manages and controls activities within a single country or a sub-region which is part of a larger geographical Region; Manages at least 4 employees and typically between 8 and 15 direct reports. Span of Control guidelines may differ from these numbers.
Job Responsibility:
Manage the delivery of high-quality, innovative systems integration and consulting services
Provide expertise to the Practices
Plan for and deliver a workforce that ensures profitability
Manage and control activities within a single country or a sub-region which is part of a larger geographical Region
Manage at least 4 employees and typically between 8 and 15 direct reports
Requirements:
Demonstrate solid understanding of business planning methods
Has some experience in: project/program planning, assessment and management, project accounting, skills inventory tools, corporate standards of excellence in customer service, performance appraisal techniques, problem escalation and resolution channels