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Consulting Engineer/High Touch Engineer

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Flint International

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Location:
Italy , Milan

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The CNS Engineer is a profile similar to High Touch Engineer but with more advanced technical skills (e.g., networking at the CCNP level). He should be able to perform first-level troubleshooting before engaging TAC/BU and must ensure proper data anonymization for strategic customers while facilitating resolution with CISCO global organizations.

Job Responsibility:

  • Works with customers on strategy/deployment/optimization of Cisco services and solutions
  • Takes leadership role in execution of delivery projects
  • Improves solutions and methods for knowledge sharing
  • Creates, reviews and approves project deliverables
  • Builds and/or leverage test environments to resolve complex problems
  • Leverages software skills to configure, deploy and/or troubleshoot Cisco products
  • Contributes to development of digital intellectual capital
  • Acts as focal point for problem resolution for assigned customer engagements
  • Collaborates with other Consulting Engineers
  • Interacts with individual contributors, managers, and customers
  • Provides input to Sales team in creating technology solutions
  • Engages with sales teams on pre-sales activities
  • Solves highly complex problems and identifies innovative options

Requirements:

  • BSc Computer Science or equivalent
  • 5-8 years of relevant work experience
  • Advanced degree strongly preferred
  • Italian language
  • English language
  • CCNP level networking skills
  • Ability to perform first-level troubleshooting
  • Ability to ensure proper data anonymization for strategic customers

Additional Information:

Job Posted:
December 08, 2025

Work Type:
Hybrid work
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