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NTT DATA Logo NTT DATA · Consulting

Consulting Delivery Lead

India, Bangalore · Job Posted April 23, 2026
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Job Description

The Consulting Delivery Lead will be responsible for overseeing Digital Workplace engagements, ensuring high-quality delivery and client satisfaction. This role involves leading assessments, developing transformation roadmaps, and managing professional services from initiation to closure. Strong stakeholder management and project governance skills are essential for success in this dynamic environment.

Job Responsibility

  • Act as the consulting lead for Digital Workplace engagements, owning delivery quality, client outcomes, and stakeholder management
  • Run discovery workshops with IT and business stakeholders to identify pain points, priorities, and transformation objectives
  • Develop executive-ready outputs: strategy decks, business cases, target operating models, and transformation roadmaps
  • Advise on workplace product/platform choices and operating models aligned to security, compliance, and employee experience outcomes
  • Lead end-to-end Digital Workplace maturity assessments covering people, process, technology, and service experience
  • Assess current state across endpoint engineering, collaboration, identity, service management integration, and DeX
  • Define target state, reference architecture, and multi-wave roadmap with dependencies, risks, and benefits
  • Establish XLA-aligned measurement frameworks and KPIs to track progress and value realization
  • Lead professional services engagements from initiation through closure: scope, plan, deliver, govern, and transition to operations
  • Manage delivery teams (consultants/engineers/architects) and ensure quality, risk, and timeline adherence
  • Drive migrations and transformations (e.g., M365/Teams adoption, UEM modernization, endpoint standardization, security uplift)
  • Ensure strong program governance: RAID, change control, status reporting, and executive steering updates
  • Support presales by shaping solutions, defining scope, estimating effort, and contributing to proposals and statements of work (SoW)
  • Develop reusable assessment frameworks, accelerators, templates, and playbooks for Digital Workplace consulting
  • Contribute to GTM assets and thought leadership (case studies, whitepapers, point-of-view content)
  • Drive continuous improvement by capturing lessons learned and expanding reusable assets across the portfolio
  • Engage senior client stakeholders (CIO/Head of Workplace/Head of Security) with clear recommendations and outcomes
  • Coordinate with delivery, operations, and partner teams to ensure end-to-end success and operational readiness
  • Ensure compliance with security, risk, and regulatory requirements in all consulting and professional services deliverables

Requirements

  • Act as the consulting lead for Digital Workplace engagements, owning delivery quality, client outcomes, and stakeholder management
  • Run discovery workshops with IT and business stakeholders to identify pain points, priorities, and transformation objectives
  • Develop executive-ready outputs: strategy decks, business cases, target operating models, and transformation roadmaps
  • Advise on workplace product/platform choices and operating models aligned to security, compliance, and employee experience outcomes
  • Lead end-to-end Digital Workplace maturity assessments covering people, process, technology, and service experience
  • Assess current state across endpoint engineering, collaboration, identity, service management integration, and DeX
  • Define target state, reference architecture, and multi-wave roadmap with dependencies, risks, and benefits
  • Establish XLA-aligned measurement frameworks and KPIs to track progress and value realization
  • Lead professional services engagements from initiation through closure: scope, plan, deliver, govern, and transition to operations
  • Manage delivery teams (consultants/engineers/architects) and ensure quality, risk, and timeline adherence
  • Drive migrations and transformations (e.g., M365/Teams adoption, UEM modernization, endpoint standardization, security uplift)
  • Ensure strong program governance: RAID, change control, status reporting, and executive steering updates
  • Support presales by shaping solutions, defining scope, estimating effort, and contributing to proposals and statements of work (SoW)
  • Develop reusable assessment frameworks, accelerators, templates, and playbooks for Digital Workplace consulting
  • Contribute to GTM assets and thought leadership (case studies, whitepapers, point-of-view content)
  • Drive continuous improvement by capturing lessons learned and expanding reusable assets across the portfolio
  • Engage senior client stakeholders (CIO/Head of Workplace/Head of Security) with clear recommendations and outcomes
  • Coordinate with delivery, operations, and partner teams to ensure end-to-end success and operational readiness
  • Ensure compliance with security, risk, and regulatory requirements in all consulting and professional services deliverables
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