Consulting Cloud Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
United Kingdom

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking an enthusiastic and motivated Associate Cloud Engineer to join our Field Engineering team. In this role, you will provide technical support, assist with customer installations and configurations, and contribute to ongoing customer success. As a junior-level Cloud Engineer, you should have a basic understanding of server virtualization, public and private cloud concepts, scripting, automation, and orchestration. You will have the opportunity to work with cutting-edge technologies and gain valuable experience in cloud engineering, automation, and customer service.

Job Responsibility:

Assist with post-sales installation and implementation of Morpheus for customers
Engage with customers through various communication channels to provide technical guidance and troubleshoot Morpheus-related issues
Gather technical and business requirements from customers and partners
Remain up-to-date on Morpheus and ecosystem technologies
Provide third-level troubleshooting support
Support and contribute to the implementation of enterprise-scale solutions
Deliver excellent customer service
Communicate technical instructions to customers
Contribute to ad hoc advisory tasks, occasional QA input, and pre-sales proof-of-concept (POC) support
Collaborate with cross-functional teams

Requirements:

Foundational understanding of technical architectures
Understanding of core compute, storage, virtualization, and networking topology and devices
Experience in public cloud technologies such as AWS, Azure or GCP
Hands on experience with virtualization technologies, containers, configuration management, IaC and ITSM tools
Understanding of web application architectures
Excellent verbal communication skills
Strong communication with users, sponsors and stakeholders
Exceptional ability to listen, assess and document information from client
Troubleshooting techniques for parsing and dissecting log files

Nice to have:

Basic programming fundamentals and experience with any or multiple: Ruby, Ansible, Python, Java, GoLang, Groovy, PHP, Git, Bash or PowerShell
Windows Server and Linux Server Administration
Systems or DevOps experience
Configuration management and IaC experience
University degree desirable
Experience in a customer facing role including technical support, pre-sales or consulting

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
July 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Consulting Cloud Engineer