Consulting Account Manager Job at Microsoft Corporation (Chicago)

Consulting Account Manager - Public Sector

Are you ready to help redefine how we sell services? Join a dynamic, forward-thi...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 4+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work OR 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) OR equivalent experience
5+ years consulting services and Unified / support sales experience
Experience managing complex sales cycles and pre-sales processes
Proficiency in written, reading, and conversational Brazilian Portuguese and English

Job Responsibility

Own end‑to‑end Services sales for assigned accounts, from early customer engagement (“Listen & Consult”) through deal close, renewal, and multi‑year expansion, ensuring alignment with customer business priorities
Shape and drive Services strategy within the account plan, partnering closely with Account Executives (ATU) to integrate Services into the broader customer transformation roadmap
Lead solution orchestration across One Microsoft, mobilizing Consulting, Unified, CSU, STU, Global Black Belts, and delivery teams to co‑create differentiated, outcome‑based Services engagements
Accelerate Cloud and AI transformation, identifying and advancing high‑impact Services opportunities that drive consumption, measurable business outcomes, and long‑term customer value
Own Services pipeline management, forecasting, and execution rigor, ensuring strong operational discipline, deal quality, and achievement of quarterly and annual Services targets
Protect, grow, and expand Unified Services through strategic renewals, whitespace identification, and proactive engagement with customers and internal stakeholders
Act as the Services sales leader and customer advocate, ensuring Services engagements are positioned to deliver sustained impact, customer success, and Microsoft differentiation

Fulltime

Senior Customer Success Manager / Account Manager

We are looking for an experienced and hands-on Senior Customer Success Manager/A...

Location

United Kingdom , London

Salary:

55000.00 - 70000.00 GBP / Year

Xelix

Expiration Date

Until further notice

Requirements

At least 3 years of relevant experience in Customer Success and/or Sales and/or Project Management in a fast-paced tech company
Ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels
Proven track record of identifying at-risk customers and driving complex resolution plans
Proven success in managing cross-sells, upsells and renewals without assistance
Speedy learner with the ability to grasp new technologies, product features & processes quickly
Good time manager & well-practised at prioritization
Clear and accurate verbal and written communication skills
Strong attention to detail, with experience managing multiple complex work streams at once
Confident, high energy and personable with proven success of building relationships
Robust analytical and problem-solving skills

Job Responsibility

Act as a consultant to some of our highest-tier customers
building CSPs, monitoring value realisation and preparing & presenting success metrics to C-Suite
Develop a deep understanding of a customer’s business priorities, objectives, challenges, architecture, and roadmap
Consistently monitoring customer health & engagement
Proactively identifying churn risk and engaging internal stakeholders
Build relationships with multiple contacts within each customer
Proactively triage technical and non-technical queries and identify solutions with efficiency
Administer renewals and reduce churn while promoting the upsell of new Xelix products and expanding contract values
Act as the voice of the customer internally and work closely with the Product team
Communicate product deliverables and timelines to customers

What we offer

Commission
27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym
Comprehensive private medical & dental cover with Vitality
Enhanced parental leave pay
Learning & development culture – £500 personal annual budget
We’re carbon-neutral and are working towards ambitious carbon reduction goals
Lots of team socials & activities
Annual team retreat

Fulltime

Growth Manager II (Account Manager)

A Growth Manager is responsible for obtaining new parking supply from current pa...

Location

United States , Los Angeles

Salary:

73040.00 - 91300.00 USD / Year

SpotHero

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent with 2+ years experience in sales and/or account management
Proven consultative sales solution skills with a unique ability to understand client needs
Strong networking skills with the ability to travel and meet with clients in person locally

Job Responsibility

Analyze and optimize SpotHero's parking supply across assigned markets
Balance partner needs with SpotHero offerings to develop optimal solutions for all stakeholders
Develop and nurture productive long-term client and industry relationships
Lead prospective and existing clients to SpotHero's product offerings through tailored commercial insights and a consultative approach
Meet goals around optimizations (add inventory, better/more rates, improve UX), generally improving SpotHero's supply
Collaborate with Field Operations to regularly communicate with existing partners to ensure operations are running as smoothly as possible, including addressing customer feedback with clients to resolve issues
Onboard and train new clients
Empower clients to manage their day to day requests (including but not limited to incorrect rates and refunds) via SpotHero's various account management tools
Partner with Marketplace Operations to ensure client requests are addressed quickly and effectively
Nurture long-term industry relationships and build trust with clients

What we offer

We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies
Flexible PTO policy and outstanding work/life balance
Grubhub weekly lunch stipend for in-office days
Udemy License and Personal Learning Budget
Annual parking stipend
The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
Opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to ongoing effort of making SpotHero inclusive for all
Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program
Wellness program
variable compensation and leading total rewards package

Fulltime

Account Manager/Specialty Account Manager

You’ve worked hard to become the professional you are today and are now ready to...

Location

United States , Orlando

Salary:

145311.00 - 215025.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience

Job Responsibility

Represent Amgen products to physicians and healthcare professionals
establish product sales
perform total territory account management
provide disease information and education to medical professionals and all external customers involved in the care of patients
consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
implement goals of the marketing plan through execution of strategic account business plan
demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Account Manager/Specialty Account Manager, Rare Disease

Let’s do this. Let’s change the world. In this vital role you will be responsibl...

Location

United States , Hartford

Salary:

145311.00 - 215025.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience
OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
OR Associate degree & 10 years of collective account management experience, sales, & commercial experience

Job Responsibility

Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines
Implement goals of the marketing plan through execution of strategic account business plan
Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary
Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems
Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas
Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge
Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients
Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Manager, Market Delivery & Technology Account Manager, UK&I

The manager, Market Delivery & Technology Account Management, is responsible for...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor's degree, e.g. Engineering, Computer Science, Information Systems, Business, or equivalent experience
Proven experience in payments, financial services, or complex technology delivery
Ability to grasp and clearly communicate complex technical concepts
Strong customer-facing, delivery, and stakeholder management background
Excellent communication, analytical, and problem-solving skills
Solution-driven mindset
Comfortable operating in fast-paced, matrixed environments
Proven experience in strong relationship-management skills
Fluency in English required, role based in London or Waterloo

Job Responsibility

Serve as the primary technology point of contact for strategic customers
Build and maintain trusted relationships with strategic customers
Ensure operational, compliance, and optimisation needs are met
Be a trusted advisor, addressing inquiries, concerns and escalations
Own or oversee end-to-end delivery of onboarding and implementation initiatives
Identify bottlenecks and proactively implement solutions with internal teams
Maintain delivery plans, milestones, and dependencies
Partner with program/project managers where applicable
Provide consultative guidance on Mastercard solutions and the payments ecosystem
Translate technical concepts/requirements into business-relevant outcomes

Fulltime

Account Manager / Customer Success Manager

At Xelix, we work with some of the world’s largest companies to automate and str...

Location

United Kingdom , London

Salary:

40000.00 - 58000.00 GBP / Year

Xelix

Expiration Date

Until further notice

Requirements

Relevant experience in Customer Success/Account Management and/or Sales and/or Project Management in a fast-paced tech company
Ample experience in managing complex customers
Proven track record of identifying at-risk customers and driving complex resolution plans
Speedy learner with the ability to grasp new technologies, product features & processes quickly
Good time manager & well-practised at prioritisation
Strong attention to detail, with experience managing multiple complex work streams at once
Confident, high energy and personable with proven success of building relationships
Robust analytical and problem-solving skills
A "do-er", excited to make a difference and passionate about delivering exceptional customer experiences

Job Responsibility

Act as a consultant to some of our highest-tier customers
building CSPs, monitoring value realisation and preparing & presenting success metrics to C-Suite
Develop a deep understanding of a customer’s business priorities, objectives, challenges, architecture, and roadmap
Consistently monitoring customer health & engagement
Proactively identifying churn risk and engaging internal stakeholders
Build relationships with multiple contacts within each customer, including executive sponsors, economic buyers & decision-makers, and influence leaders
Proactively triage technical and non-technical queries and identify solutions with efficiency
Administer renewals and reduce churn while promoting the upsell of new Xelix products and expanding contract values
Act as the voice of the customer internally and work closely with the Product team to help them prioritise the roadmap
Communicate product deliverables and timelines to customers

What we offer

27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
Hybrid working with two days a week from our dog-friendly Hoxton office
On-site gym and cycle to work scheme
Employee discount at over 100 retailers
Comprehensive private medical & dental cover with Vitality
Enhanced parental leave pay
Learning & development culture – £1,000 personal annual budget
We’re carbon-neutral and are working towards ambitious carbon reduction goals
Lots of team socials & activities
Annual team retreat

Manager / Senior Manager - Financial Services Consulting - Information Technology

Location

Hong Kong , Hong Kong

Salary:

Not provided

Forvis Mazars

Expiration Date

Until further notice

Requirements

University degree majoring in Finance, Accounting, Business, Legal, Information Systems, Computer Science/ Engineering or related subjects
Minimum 4-5 years’ experience gained in professional services firms, commercial banks or other financial institute experience will be an advantage
Demonstrate good analytical, problem solving and presentation skills. Flexible, self-starter possessing intellectual curiosity. Effective time and project management with excellent interpersonal skills
Keen on career development on any of the following areas: financial services regulatory consulting, compliance, governance and internal controls, risk management, operational / technology risk management, business & system processes review, internal audit, cyber-security and business consulting
Interested in gaining experience in any of the following industries: Banking and capital markets (client on-boarding / KYC / AML / investment product suitability and other regulatory compliance, front office activities in products / sales channels, middle and/or back office control, operational / technology risk management – commercial banking, private banking, investment banking)
Asset management (distribution channels, controls and processes – prime brokerage, fund administration, fund management (retail, institutional, and/or real estate / private equity, etc.))
Digital asset management/ trading (Cybersecurity, custodian management, licensing requirements)
Insurance (underwriting, claims, reserving, Solvency II, policy administration systems – general or life insurance)
Payment industry (Cybersecurity, settlement and clearing)
Ability to identify and assess business process controls and linkage to IT systems

Job Responsibility

Lead a client-centric advisory team in financial services industry
Support the development on consulting engagement plans and project approaches, analyse client’s current business processes and understanding the risk management environment for financial institutions
Support the planning, execution and delivery of consulting engagements covering regulatory, operational and IT advisory with FS clients in areas such as client onboarding, KYC, AML, system architecture/ pre- or post-implementation, reviews
IT regulatory & licensing reviews (e.g. cybersecurity requirements on C-RAF and iCAST requirements, IS guideline, MCRA membership application, etc.)
Utilise your skills in the areas of structured problem solving, business analysis, analytics, design thinking and lean process improvement to help our FS clients drive profitability and performance through their business operations
Use of technology and data including FinTech/ RegTech/ InsuTech innovation with respect to financial institutions to promote innovation and achieve regulatory compliance
Support change management including the revision or formulation of new policies, systems and controls aligned with regulatory requirements and regulators’ expectations
Plan, execute and communicate with engagement stakeholders of the financial institutions
Identify current and emerging trends of regulatory requirements for the financial services sector in Hong Kong, Singapore, Mainland China and other Asian markets and global regulatory expectations

What we offer

medical and dental insurance
life insurance
a 5-day working week
discretionary performance bonus
birthday leave
marriage leave

Fulltime

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Consulting Account Manager

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