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Responsibilities include performing ProjectWise related activities such as installing, configuring and troubleshooting the software; and staying current with upgrades, updates and patches. Administrative tasks including the maintenance of datasources, standards and work processes along with developing procedures that allow designers to work as a team. Interfacing with multiple design companies and/or departments. Be able to define business requirements and configure ProjectWise to meet them. Delivering ProjectWise user and administrator training. Troubleshooting systems related to ProjectWise such as application servers, databases, webservers and networks. A comprehensive understanding of electronic document management with strong emphasis on engineering design. Experience in managing ProjectWise or similar system preferred. Experience in PDS,SP3D,PDMS Administration. Familiarity with relational databases, including administration, operation and maintenance with Oracle and/or Microsoft SQL Server. Configuration experience with MicroStation workspaces and/or AutoCAD profiles. A thorough understanding of networking, including TCP/IP and Windows Active Directory. Experience with ITIL service management concepts and methodologies; certification is a plus. A thorough understanding of web technologies including Microsoft IIS and Microsoft SharePoint. Must have excellent interpersonal and telephone skills, organizational, planning skills and willing to talk in front of users. Should be able to obtain problem resolution in a timely manner.
Job Responsibility:
Performing ProjectWise related activities such as installing, configuring and troubleshooting the software
staying current with upgrades, updates and patches
administrative tasks including the maintenance of datasources, standards and work processes along with developing procedures that allow designers to work as a team
interfacing with multiple design companies and/or departments
defining business requirements and configure ProjectWise to meet them
delivering ProjectWise user and administrator training
troubleshooting systems related to ProjectWise such as application servers, databases, webservers and networks
answering user questions over the phone, email and web portal.
Requirements:
2 to 6 years of experience
background of Mechanical engineering
Piping engineering is an advantage
good knowledge about 3D plant products
excellent communication and presentation skills
willing to travel
ability to analyze complex technical problems
tactful and patient with users
ready to deliver remote or onsite training of 3D plant products
experience in managing ProjectWise or similar system preferred
experience in PDS, SP3D, PDMS Administration
familiarity with relational databases, including administration, operation and maintenance with Oracle and/or Microsoft SQL Server
configuration experience with MicroStation workspaces and/or AutoCAD profiles
thorough understanding of networking, including TCP/IP and Windows Active Directory
experience with ITIL service management concepts and methodologies
certification is a plus
thorough understanding of web technologies including Microsoft IIS and Microsoft SharePoint
excellent interpersonal and telephone skills, organizational, planning skills and willing to talk in front of users
should be able to obtain problem resolution in a timely manner.