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Founded in 1989, Management Controls is a United States-based company that transforms the working relationship between owners and contractors (in industries relying on contractors for operations, routine maintenance, turnarounds and capital projects) by providing full visibility and cost controls. Management Controls is an exciting and rapidly growing organization dedicated to staffing its Professional Services Team with seasoned, motivated, and effective team members. The Consultants within this team work to develop a comprehensive understanding of the software implementation lifecycle, manage the day-to-day administration of the Track/myTrack platform, and provide value-added Consulting services while implementing MCI’s contractor workforce management tools, following well-documented standard guidelines.
Job Responsibility:
Lead vendors through the end-to-end onboarding process, from intake through go-live
Collect, review, and validate vendor documentation, rate schedules, and contract terms
Configure vendor profiles, pay formulas, labor and equipment rates, and compliance attributes in Track/myTrack
Interpret contract language related to rates, overtime, reimbursements, and billing rules to ensure accurate system setup
Perform data validation and testing to confirm vendors are transaction-ready prior to activation
Provide onboarding guidance and system training to vendors and client stakeholders
Respond to vendor and client questions related to onboarding, configuration, and early system use
Communicate onboarding status, risks, and dependencies to internal teams
Partner with Implementation, Operations, Support, and Technology teams to resolve issues and support go-live readiness
Contribute to process documentation and continuous improvement initiatives
Facilitate and ensure compliance of Track/myTrack daily settlement process via computer-based software
Utilize Track/myTrack reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections
Assign schedules and pay formulas within Track/myTrack for proper calculations of net billable hours
Manage daily business process within Track/myTrack to confirm settlement of charges within client’s ERP
Provide training to Supervisors and Vendors during onboarding and general maintenance
Manage user accounts/profiles and report filters, and other ad hoc administrative requests
Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance
Provide support for all Track/myTrack Platform issues that hinder operation of daily settlement process
Requirements:
Degree level qualification (business or technical preferred) or 1 year of professional experience in finance, procurement, contractor management, IT or heavy industry
Ability to provide standard training in one-on-one or group setting
Ability to build and maintain effective working relationships with clients and internally in a team across functions
Excellent verbal and written communication skills across various mediums
Able to travel up to 50% and occasionally for extended periods of time
Nice to have:
Experience as a user of Track Software is preferred, but not required
Three or more years of software consulting or experience supporting business applications
Three or more years of experience in payroll, timekeeping, procurement, or contractor management
Proficiency in the Microsoft Office suite (i.e. Outlook, Teams, Excel, Word, etc.)
What we offer:
All training for this role is provided on the job, in person, on Teams, and via MCi’s training platform Track/myTrack University, where the successful applicant will attain Track/myTrack User Certification
This formal training is complemented by ongoing development designed to expand experience both technically and practically