Consultant Specialist

• Actively collaborate with partners from Monitoring Infrastructure and Event Management Technology / Domain / Project and deliver goals as per agreed schedules & specifications
• Understand & Analyze business requirements & scope, identify gaps, translate requirements into technical specifications
• Deliver the solutions / deliverables per the agreed requirements with regards to project timelines
• Collaborating closely with software and operations teams to improve end-to-end monitoring and alerting production services
• Deliver lasting, preventative improvements that cross the development/operation team divides
• Coordinate our response to service impacting incidents
• Routinely modifying configurations or systems in a way that produces lasting improvements from a one-time effort
• Applying their expertise and experience to assist with architecting the next generation of services
• Assisting with support escalation in high impacting incidents, coordinating SMEs and vendors as required
• Representing CTO “outwards” to manage quality of service delivered

• BMC Patrol and BMC TrueSight
• BMC TSOM and BMC Helix Operations Management
• BMC KM Development
• AppDynamics
• Dynatrace
• Strong fundamentals in distributed systems and networking
• UNIX OS knowledge is mandatory
• Experience on working in any cloud migration project is an added advantage

Experience on working in any cloud migration project

• Continuous professional development
• Flexible working
• Opportunities to grow within an inclusive and diverse environment