Consultant Specialist, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. The candidate will handle high-quality delivery of service requests and projects, ensure service quality targets are met, and mentor team members while participating in network environment testing and optimization.

Job Responsibility:

High quality delivery of service now requests and projects meeting customer requirements within agreed timelines
Communicating effectively with key business users regarding requirements
Create and maintain knowledge articles
Mentor new team members and conduct knowledge sharing sessions
Prepare training plans and documentation
Identify and improve efficiency and potential improvements of the network environment
Participate in the testing/piloting of new services/hardware
Ensure Service Quality Targets are met for offered Connectivity services
Plan and prepare change orders as per organization standards
Analyze and resolve network issues
Provide on-call support to the customers.

Requirements:

Extensive working experience on large scale network infrastructure
Good knowledge and understanding of end-to-end network design in large scale IT infrastructure
Experience with F5 Load Balancer (LTM and GTM) including configuration of iRules, Traffic Management Policies, SSL profiles, Virtual Servers, etc.
Experience with Check Point and FortiGate Firewalls including configuration of Access and NAT Rules, Routing, VPN configuration
Experience in Routing and Switching (Cisco and Arista)
Experience with Bluecoat proxy including configuration including URL whitelisting and proxy forwarding.

Nice to have:

Experience in python scripting and RestAPIs
Experience in configuration management tools like Ansible
Deep knowledge of version control using GIT, GITHUB
Experience in Network Automation using Itential/Ansible/etc.

What we offer:

Mentorship and knowledge sharing opportunities
Flexible working
Inclusive and diverse environment
Opportunities to grow within the organization.

Additional Information:

Job Posted:
September 01, 2025

Expiration:
October 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Consultant Specialist