Consultant Specialist, HSBC

Consultant Specialist

HSBC

Location:
India, Hyderabad

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Consultant Specialist role at HSBC focusing on monitoring solutions, troubleshooting, infrastructure architecture, and collaborating with software and operations teams to improve production services.

Job Responsibility:

Strong troubleshooting skills on patrol agent related issue with True Sight Operations management and BMC Helix Operations Management console
Deep knowledge in monitoring TSOM & BHOM infrastructure architecture & hands-on with infrastructure upgrades & performance tuning activities
Collaborating closely with software and operations teams to improve end-to-end monitoring and alerting production services
They deliver lasting, preventative improvements that cross the development/operation team divides
They coordinate our response to service impacting incidents
Routinely modifying configurations or systems in a way that produces lasting improvements from a one-time effort
Applying their expertise and experience to assist with architecting the next generation of services
Assisting with support escalation in high impacting incidents, coordinating SMEs and vendors as required
Representing CTO outwards to manage quality of service delivered

Requirements:

Experience in providing monitoring solutions on (Patrol, True sight, AppDynamics, Open source tools) to create best-of-breed production monitoring, incident detection and response solutions
Strong fundamentals in distributed systems and networking
Participation in regular follow-the-sun on call rotas to ensure adequate out of hours cover for the services we support
Participate in the design and engineering of auto-healing solutions
Good communication skills to collaborate with Global and regional stakeholders

Additional Information:

Job Posted:
August 28, 2025

Expiration:
September 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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