Consultant Specialist, HSBC

HSBC

Location:
India, Pune

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Join the HSBC team as a Consultant Specialist to work on patching processes, security vulnerabilities, and system maintenance. Collaborate with IT teams to ensure minimal disruptions, manage risks, and remain aligned with internal policies and industry best practices.

Job Responsibility:

Monitor and deploy patches and updates for operating system and applications to ensure security and functionality are maintained
Work with respective security teams to identify and assess vulnerabilities in the system
Prioritize patching activities based on risk, security exposure, and business needs
Maintain detailed records of patching activities, including what patches were applied, the systems affected, and any issues encountered
Provide regular reports on patching status and compliance
Implement automated patching processes and tools to improve efficiency and reduce manual intervention
Identify opportunities to reduce toil and raise demand for respective engineering / automation teams
Work cross-functionally with other IT teams (e.g., Systems, Security, Network, etc.) to coordinate patching efforts and minimize service disruptions
Assist with troubleshooting and remediation of issues arising from patching, ensuring minimal downtime and service interruption
Ensure patching processes align with internal policies, industry standards, and regulatory requirements
Support auditing activities related to patch management
Stay current with the latest security vulnerabilities, patches, and industry best practices
Make recommendations for improvements to patching strategies and tools

Requirements:

Hands on administration experience of Unix/Linux / Windows operating systems
Experience with installation, configuration and administration of IBM Sterling File Gateway (Sterling Integrator), IBM Sterling Connect:Direct (Unix / Windows)
Exposure to Sterling Secure Proxy, Sterling External Authentication Server etc.
Analyse and fix vulnerabilities across products while collaborating with internal infrastructure teams and/or vendors
Experience on IT Service Management i.e. Change Management, Incident Management, Problem Management and understanding of OLAs and SLAs
L2/L3 support capabilities, participate in crisis calls for service recovery, MIRs and SIPs
Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence
Manage and coordinate the resolution of production incidents along with RCA
Good analytical and troubleshooting skills including ability to recreate issues
Ability to manage self-workload, set and meet customer expectations
Strong organisational and time management skills
Able to identify and manage risks within line of business
A strong level of IT literacy, including a broad knowledge of IT infrastructure (operating systems, networking, security)
Should have understanding of RDBMS, Cloud Technology and Scripting
Experience on DevOps processes and Agile methodologies – Scrum, Kanban

What we offer:

Opportunities for professional development
Flexible working
Inclusive and diverse workplace

Additional Information:

Job Posted:
July 15, 2025

Expiration:
August 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Consultant Specialist

HSBC

Location:India, Pune

Category:IT - Administration

Contract Type:Employment contract