Consultant Specialist

• Team Leadership & Development: Lead, mentor, and develop a team of reporting and analytics specialists, managing workload, setting priorities, and fostering a collaborative, high-performing team culture
• Operational Management: Oversee the daily operations of the reporting and analytics platform to ensure uninterrupted, high-quality data and service delivery
• Process Optimisation: Drive the enhancement and optimisation of operational processes and workflows to improve efficiency, reliability, and the value we deliver to our internal clients
• Stakeholder Engagement: Act as the primary operational contact for the HR Workforce Strategy and Insights teams, building trusted advisory relationships and managing expectations
• Service Governance: Ensure the integrity, quality, and security of our data, establishing and enforcing best practices for data management, reporting standards, and compliance
• Collaboration: Collaborate with cross-functional technical and business teams to understand requirements, manage dependencies, and deliver robust, fit-for-purpose solutions

• Proven experience in a team leadership role, specifically within a data, reporting, or business intelligence function
• Demonstrable experience overseeing the delivery of business insights using modern BI tools, with strong proficiency in Power BI
• Practical knowledge of cloud data platforms and ETL processes
• hands-on experience with Azure Databricks is highly advantageous
• A strong understanding of operational service management principles (e.g., ITIL) and experience managing technical operations in an Agile environment
• A track record of successful stakeholder management, with the ability to translate business needs into technical requirements and act as a trusted advisor
• Excellent complex problem-solving skills, with experience in incident and problem management
• Experience working effectively within a global team structure across multiple time zones

hands-on experience with Azure Databricks

continuous professional development, flexible working, opportunities to grow within an inclusive and diverse environment