Consultant Specialist

• Provide support across the end-to-end delivery and run lifecycle, utilising their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand
• End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
• Liaise with other engineers, architects and business stakeholders to understand and drive the product or service's direction
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release/change
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
• Responsible for automating the continuous integration/continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement
• Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

• Candidate should hold a university graduate certificate majored in IT or equivalent experience
• A minimum 6 years of significant hands-on working experience in software requirement, design, development, testing and support
• Solid technical skills in Java, Springboot, Typescript/React, Python, SQL is a plus
• Technical experience on shell script, MQ, Docker, Kubernetes. Project experiences on Google Cloud Platform is a plus
• Strong experience on design and implement DevOps Continuous Integration / Continuous Delivery (CI/CD) Pipleline with DevOps tooling such as Jenkins, Git, Ansible, etc
• Good command in spoken and written English as working language
• Understanding of customer’s needs and delivering excellent services with agile/DevOps manners
• Proactive, self-motivated, independent working ability, high sense of responsibility and a good team player

• Solid technical skills in Java, Springboot, Typescript/React, Python, SQL is a plus
• Technical experience on shell script, MQ, Docker, Kubernetes. Project experiences on Google Cloud Platform is a plus

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment