Consultant Specialist, HSBC

Consultant Specialist

HSBC

Location:
China, Guangzhou

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join HSBC and Make an Impact in Your Career! At HSBC, we recognize and value your contributions, and we invite you to be part of our dynamic team as a Consultant Specialist in our Enterprise Technology department. In this role, you will influence our service delivery efficiency while driving innovation using the ServiceNow platform.

Job Responsibility:

Develop and deliver software functionalities that enhance overall business efficiency and align with IT strategy
Propose and implement solutions to meet business requirements, ensuring cost-effectiveness and timely delivery
Create and update technical documentation to ensure clarity and continuity
Oversee multiple development projects, fostering innovation in processes and tools
Automate routine tasks to enhance operational efficiency and free up resources for strategic initiatives
Maintain proactive communication with stakeholders to ensure alignment and transparency

Requirements:

6+ Years Proficiency in an object-oriented programming language (e.g., Java, JavaScript, C, C++) with strong analytical and problem-solving skills
Familiarity with Agile methodologies
Knowledge of IT Service Management and/or ITIL
Excellent communication skills
Both spoken and written English communication skills
Proven results-driven approach with the ability to take initiative, handle multiple tasks and shifting priorities and meet deadlines
Able to work under pressure and demonstrate initiative, enthusiasm and a rapid learning capability

Nice to have:

Experience on the ServiceNow platform or Similar product, particularly with ITSM modules, OOTB functions and customization capabilities
Development experience on APIs and access control
ServiceNow Certification
Experience of system testing with a focus on end-user testing and ensuring traceability between requirements and test cases

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 01, 2025

Expiration:
October 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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