Consultant Specialist, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role focuses on analyzing business requirements, designing and developing IT solutions, supporting ServiceNow implementation, and providing consultancy while following DevOps and Agile principles.

Job Responsibility:

Analyze business process requirement, data model design, system design and develop the service in accordance with IT standards, under DevOps and Agile principle
Develop value-added features in ServiceNow platform to support our ITSM processes
Provide timely production support, root cause analyses and trouble shooting
Provide professional consultancy and support timely for users' queries or requests.
Maintain close communication with other IT teams and coordinate IT related stakeholder activities.
Actively engage in continuous improvement objectives defined by the IT Service Management controls.
Take ownership of assigned tasks and execute them as per agreed timelines and with minimal supervision

Requirements:

Experience in complex SaaS service data model design, solution design, development and hands-on production troubleshooting skills
Experience in SaaS platform performance, reliability and observability improvement
Proficient in Java / Javascript / Python / SQL
Experience in DB performance improvement.
Proficient in CI/CD pipeline, test automation framework
Familiar with Agile, RAD, Prototyping, DevOps methodology and to use JIRA, Confluence.
Familiar with ServiceNow implementation and support

What we offer:

Flexible working
Continuous professional development
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 03, 2025

Expiration:
October 14, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Consultant Specialist

HSBC

Location:China, Guangzhou

Category:IT - Software Development

Contract Type:Employment contract