Consultant Specialist, HSBC

HSBC

Location:
Mainland China, Guangzhou

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Job Responsibility:

Provide full scope of the day to day Production Support including resolution of the live incidents as well as post-resolution problem management activities
Drive issue owners with right progress that fits the requirements for Tier 0 services in incident management
Provide timely incident communication internally and externally as required
Provide technical expertise in finding root cause of major system problems
Work as the owner of production environment, participant in various changes deployment and related post implementation verifications, including new link testing
Work closely with various stakeholders located in different regions of the world
Review, design and re-engineer monitoring rules with new technologies to improve the efficiency of daily application support
Automate daily manual routine work
Contribute productively to the team's objectives, sometimes supporting and sometimes leading activities to achieve shared goals

Requirements:

Bachelor’s degree, with equivalent experience in software engineering discipline
Fluent English communication skills
Knowledgeable cross domain and able to operate a global level solving complex, mission critical problems
Demonstrable experience of distributed compute, Linux, Unix, oracle, WebSphere, MQ, Java, and cloud Native Technologies like Kubernetes, Docker, Kafka, Service Mesh
Working knowledge of infrastructure, networks, load balancers, storage – cloud & containers highly beneficial
Experience with broad range of technologist tools e.g. Application Performance Monitoring, App Dynamics
Log Aggregation, Splunk
Automation, Puppet
Strong understanding of core Service Management disciplines
Excellent technical debugging and trouble shooting skills

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
July 23, 2025

Expiration:
September 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Consultant Specialist

HSBC

Location:Mainland China, Guangzhou

Category:IT - Software Development

Contract Type:Not provided