Consultant Specialist

• Effectively manage the Enterprise Infrastructure (EI) functions Level 3 server support across Entities in India
• Ensure to provide IT Operations support on 24/7 basis by managing the complete server estate with optimum standards in providing good customer services to IT End users
• Undertake the end-to-end implementation of server infrastructure-based hardware and software products in line with agreed service agreements
• Provide Level 3 Support for Technical Services that encompasses all aspects of processor hardware, operating system software, infrastructure software, databases, middleware and certain applications
• Specialize in Virtualization technologies
• Produce schedules and plans for successful delivery of projects, demonstrate progress and highlight risk or deviation through engagement and clear dialogue with management and key stakeholders

• Familiarity with India Regulatory IT guidelines and ability to face of external auditors
• Familiarity in infrastructure configuration of end-to-end India payment system landscape
• Strong Knowledge on Change Management, Incident Management
• High knowledgeable and hands on current technologies. Understands and adapts to new technologies
• Demonstrate effective teamwork and harmonious team environment through sharing of knowledge and support best practices
• Certifications will add advantage to this role
• Specialist knowledge in at least one of the technical disciplines, such as programming, system configuration, database administration, database design, performance and capacity management or scheduling
• Commercial awareness, and an ability to understand and interpret business and IT requirements

Certifications will add advantage to this role

• Continuous professional development
• Flexible working
• Opportunities to grow within an inclusive and diverse environment