Consultant Specialist, HSBC

HSBC

Location:
India, Hyderabad

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The job offers a permanent full-time role at HSBC in Hyderabad, India. The role requires strong problem-solving, technical, and data-management skills to support IT Asset Management, comply with controls, and enhance processes. It is suited for individuals with ITIL certification, SQL knowledge, and experience in service management principles.

Job Responsibility:

Collaborate with all the business areas for all asset families (e.g. server, network, FQDN) and understand their asset lifecycle management process. Follow-up with stakeholders and track and escalate outstanding actions
Analyse asset related data (e.g. Mandatory Attributes) and processes within inventory to identify gaps, and poor data quality. Perform root cause analysis and problem-solve identified gaps and flaws in data, data flow and processes
Take responsibility for identifying fixes and working with relevant teams for implementation
Work with and assist Inventory and Asset Family Owners to ensure their compliance with the ITAM control and identify blockers
Lead workstreams to expand, strengthen or streamline the ITAM control
Respond to and participate in audits and audit requests
Take responsibility for the overarching data governance process and actively participate in and chair the Inventory Governance Forum and Configuration Management Community of Practice
Assist with the production of monthly Key Control Indicator (KCI) and weekly escalation reporting for Senior Management.

Requirements:

Strong problem-solving and data analytical skills. An eye for detail. Ability to understand complex data, relationships, and process logic
Demonstrated experience in writing SQL queries for data analysis and investigation
Proficiency in MS Office Suite. Have demonstrated experience in VBA along with strong Excel skills
Experience of documenting system processes and data flows, producing clear, succinct documentation
Quick learning, team player and strong interpersonal/social skills to build and maintain cordial relationships with users, peers, and management at all levels
Excellent communication skills, proactiveness in communicating with stakeholders and escalating
Familiar with Service Management Principles. Preferably Configuration Management, Asset & Inventory Management and Change Management. Knowledge of/experiences in the technologies that support Configuration Management (CMDBs, Auto-discovery, Integrations)
Candidate should be a Graduate
ITIL Foundation Certified
Basic knowledge on AGILE and Dev-Ops methodology
Prior experience of managing low scale projects. Strong time management skills and the ability to work under pressure.

What we offer:

Flexible working
Continuous professional development
Opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
September 10, 2025

Expiration:
September 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Consultant Specialist

HSBC

Location:India, Hyderabad

Category:IT - Administration

Contract Type:Employment contract