Consultant, Service Continuity Job at Randstad (Melbourne)

Oracle Integration Cloud Service Consultant

Roles & Responsibilities:- Expected to be an SME, collaborate and manage the tea...

Location

India , Gurugram

Salary:

Not provided

Randstad

Expiration Date

July 26, 2026

Requirements

Proficiency in Oracle Integration Cloud Service (ICS), BI Publisher, OTBI/OBIEE, SQL/PL-SQL
SmartView, FRS, Understanding of finance module like AR, AP,Procurem
Strong knowledge of integration patterns and best practices for cloud-based solutions with Good Understanding of Fusion tables
Experience with designing and implementing APIs and connectors within integration platforms with Expertise in SQL/PL-SQL
Ability to troubleshoot and resolve complex integration issues across diverse systems
Familiarity with agile software development lifecycle and continuous integration/continuous deployment processes
Good communication skills to effectively collaborate with cross-functional teams and stakeholders

Job Responsibility

Expected to be an SME, collaborate and manage the team to perform
Responsible for team decisions
Engage with multiple teams and contribute on key decisions
Provide solutions to problems for their immediate team and across multiple teams
Lead efforts to identify and implement process improvements that enhance team productivity and software quality
Mentor junior team members to support their professional growth and integration within the team

Fulltime

Data Governance & Service Continuity Specialist

We are seeking an experienced Data Governance professional with strong expertise...

Location

India , Pune

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

4–8 years of experience in Data Governance and IT Service Management
Strong analytical and problem‑solving approach with proficiency in Google Cloud Platform
Skilled in incident and change processes with prior experience in service operations
Excellent verbal and written communication skills in English
Ability to identify risks early, escalate appropriately, and respond quickly to operational challenges
Team‑oriented with a focus on continuous improvement and collaborative delivery
Graduate or Post‑graduate qualification in engineering or related technical discipline
Valid Indian passport with rare travel requirements

Job Responsibility

Design and implement governance frameworks to maintain data quality, consistency, and security
Standardise and simplify data management processes through cross‑functional collaboration
Monitor governance activities, reporting compliance and gaps to relevant stakeholders
Lead and coordinate major incidents, ensuring rapid resolution and minimal business disruption
Participate in Major Incident reviews and Change Advisory Board sessions
Review, monitor, and report on incident trends, ensuring alignment with ITSM procedures
Plan, schedule, and assess changes to mitigate risks and reduce operational impact
Engage with cross‑functional partners for resource planning, consultation, and implementation
Identify conflicts in change requests and ensure adherence to established change processes
Operate collaboratively within a global team environment

What we offer

Opportunity to contribute to high‑impact global data governance and service continuity initiatives
Exposure to GCP-based enterprise systems and advanced ITSM practices
Work within a collaborative global environment focused on innovation, customer value, and continuous improvement
Experience in working across multi‑functional and multi‑market teams within a global telecom ecosystem

Service & Maintenance Consultant

Location

Sweden , Stockholm

Salary:

Not provided

Arcwide

Expiration Date

Until further notice

Requirements

3+ years experience working with IFS Cloud Service & Maintenance, ideally in a consulting or implementation role
Strong understanding of service operations, such as field service, asset management, maintenance planning, or service delivery processes
Ability to translate business requirements into system configurations and functional solutions
Strong communication and stakeholder management skills
Analytical mindset with attention to detail and problem-solving ability
Fluent in English (written and spoken)
another Nordic language is an advantage but not a requirement
Willingness to travel based on project needs
Comfortable working both independently and as part of a project team.

Job Responsibility

Deliver functional expertise within IFS Cloud Service & Maintenance (e.g. work orders, service contracts, scheduling, field service, etc.)
Work closely with clients to understand service operations, gather requirements, and translate them into effective system solutions
Configure and tailor IFS Service & Maintenance modules in line with business needs and best practices
Support the full project lifecycle
from discovery and design through testing, training, and go-live
Act as a trusted advisor, providing recommendations to improve service processes and system usage
Collaborate with cross-functional teams to ensure integration with areas such as Supply Chain, Finance, and Projects
Contribute to knowledge sharing and continuously develop your expertise within IFS Service & Maintenance
Support post-go-live optimisation and continuous improvement initiatives.

What we offer

Competitive Salary
Benefits Packages including holidays, private healthcare insurance, pension contributions, wellness programmes, mobile phone and laptop
Hybrid working
Continuous learning
Equal & inclusive culture

Fulltime

İFS Cloud Service & Maintenance Consultant

Arcwide is the largest IFS Partner globally. We deliver worldclass IFS Cloud sol...

Location

Sweden , Stockholm

Salary:

Not provided

Arcwide

Expiration Date

Until further notice

Requirements

3+ years experience working with IFS Cloud Service & Maintenance, ideally in a consulting or implementation role
Strong understanding of service operations, such as field service, asset management, maintenance planning, or service delivery processes
Ability to translate business requirements into system configurations and functional solutions
Strong communication and stakeholder management skills
Analytical mindset with attention to detail and problem-solving ability
Fluent in English (written and spoken)
another Nordic language is an advantage but not a requirement
Willingness to travel based on project needs
Comfortable working both independently and as part of a project team

Job Responsibility

Deliver functional expertise within IFS Cloud Service & Maintenance (e.g. work orders, service contracts, scheduling, field service, etc.)
Work closely with clients to understand service operations, gather requirements, and translate them into effective system solutions
Configure and tailor IFS Service & Maintenance modules in line with business needs and best practices
Support the full project lifecycle
from discovery and design through testing, training, and go-live
Act as a trusted advisor, providing recommendations to improve service processes and system usage
Collaborate with cross-functional teams to ensure integration with areas such as Supply Chain, Finance, and Projects
Contribute to knowledge sharing and continuously develop your expertise within IFS Service & Maintenance
Support post-go-live optimisation and continuous improvement initiatives

What we offer

Competitive Salary - where you are rewarded for both your individual and company performance
Benefits Packages - you will also have access to excellent benefit packages including holidays, private healthcare insurance, pension contributions, wellness programmes, mobile phone and laptop, and much more
Hybrid working – where each team has autonomy to determine their in-person and remote working schedule
Continuous learning – we understand that it is imperative to invest in our people’s development and we ensure that you are always progressing in your career or learning development
Equal & inclusive culture – we are committed to having a diverse and inclusive workforce where each individual feels they belong and can thrive in a work environment with a strong sense of community

Fulltime

Customer Service & Sales Consultant

As a Retail Sales Consultant, you are passionate about delighting Telstra’s cust...

Location

Australia , Noosa; Caloundra; Nambour; Kawana Waters; Sunshine Plaza

Salary:

Not provided

Telstra

Expiration Date

December 30, 2026

Requirements

The ability to easily build a connection with a variety of new and existing customers
An appetite to quickly develop customised solutions for customers
A drive to reach (and exceed!) sales targets and KPIs
The hunger to learn and grow within the role (and beyond!)
A positive and resilient approach to customer service within a busy environment
Experience in a customer-facing role

Job Responsibility

Providing an exceptional in-store customer journey
Empowering customers by identifying the products and services they need to transform their telecommunications experience
Showcasing your X-factor
Being continually trained up on all the latest cutting-edge tech and gadgets
Supporting and solutioning for our customers

What we offer

30% off Telstra services
Exclusive discounts and offers across 240 brands and partners
A flexible, inclusive approach to parental leave
Unlimited access to 17000 learning programs
Monthly performance rewards and recognition programs

Parttime

ServiceNow Technical Consultant – Legal Service Delivery (LSD)

Wissen is seeking a strong ServiceNow Technical Consultant with hands‑on experie...

Location

India , Bangalore South

Salary:

Not provided

Wissen

Expiration Date

Until further notice

Requirements

Proven, hands‑on experience implementing ServiceNow Legal Service Delivery (LSD)
Deep understanding of legal intake processes, matter lifecycle, and legal service workflows
Strong proficiency with JavaScript, Glide API, Flow Designer, and platform scripting
Experience working with Integration Hub and REST/SOAP integrations
Solid knowledge of ServiceNow architecture, ACL/security, and enterprise design principles
Experience collaborating with Legal Ops, Compliance, or related functions
Understanding of ITIL concepts and ability to apply them in non‑IT domains
Exposure to Agile/Scrum methodologies
Relevant ServiceNow certifications preferred (CSA, CIS – LSD, CIS Workflow/Integration Hub, etc.)
Bachelor's degree in computer science, IT, or related field

Job Responsibility

Lead end‑to‑end implementation of ServiceNow LSD, including legal intake, matter management, request workflows, and related service processes
Work closely with legal, compliance, risk, and business stakeholders to gather requirements and design effective, secure solutions
Develop high‑quality configurations, scripts, flows, and integrations following ServiceNow best practices
Provide technical leadership across development teams and ensure platform architecture compliance
Integrate ServiceNow with legal ops tools, document repositories (e.g., iManage, SharePoint), and enterprise systems
Drive automation, workflow optimization, and continuous improvement initiatives
Stay updated with the ServiceNow roadmap, especially enhancements within the LSD product suite
Contribute to Solution Design Documents (SDDs), technical designs, and project documentation

Fulltime

Mobile Associate, Store-in-Store, Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Burbank

Salary:

19.50 - 25.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing

What we offer

Annual Stock Grant
Employee Stock Purchase Plan
401(k)
Free year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits

Parttime

Strategic Account Executive

The Strategic Account Executive must be strategic, proactive, agile, creative an...

Location

Canada , Toronto

Salary:

250000.00 - 272000.00 CAD / Year

Alight Solutions

Expiration Date

Until further notice

Requirements

10+ years professional Sales/Account Management experience or 10+ years in either Benefits or Leaves experience
Excels in the areas of strategic sales methodology, forecasting accuracy, process and client management leadership
Exceptional presentation skills at the C-Suite level
Proven Strategic Thought Leader
Consultative strategic seller that can demonstrate value
Highly analytical approach to defining client outcomes and articulating value
Ability to use facts and data to tell a story that leads to revenue growth and retention
Ability to inspire the team and excite the organization to rally behind the strategy
Maintains strong content knowledge across entire Alight portfolio
Proven ability of working under pressure with resilience and tenacity

Job Responsibility

Understand their clients and the business challenges they face
Understand our services and product offerings
Understand our competition
Be able to effectively collaborate with Alight support and delivery colleagues
Be the trusted advisor to their assigned clients
Domain expertise
Collaborates with Solutions Architects and other Subject Matter Experts to share market insights
Retains clients, maintains sustainable relationships, and understands all of our competitors
Ability to generate client demand for Alight product solutions and expansion of Alight services by demonstrating thorough understanding of client needs
Builds the overall commercial strategy and develops overall Alight narrative to communicate and educate clients about Alight's offerings and advantages over competitors

What we offer

health, dental and vision coverages starting Day One
wellbeing programs
retirement plans with contribution matching
generous time off
parental leave
continuing education
career growth opportunities

Fulltime

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Consultant, Service Continuity

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