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As the Consultant, Supplier and Service Management, you'll be a versatile professional stepping into a business-critical contract role. This position features a dynamic 50/50 split between structured regulatory execution and flexible triage work.
Job Responsibility
Refine end-to-end sourcing, governance, and third-party risk management frameworks specifically for NTSPs
Lead the evaluation and strengthening of supplier contingency plans to guarantee the absolute continuity of the bank's Critical Operations
Partner closely with critical stakeholder teams to align vendor capabilities with overarching corporate resilience standards
Review and update internal policies, standards, and Standard Operating Procedures to reflect updated due diligence and governance requirements
Work hand-in-hand with Change Managers to build clear communication materials, ensuring new processes are smoothly embedded across impacted stakeholder groups
Identify, assess, and recommend remediation steps for resilience gaps discovered during contingency testing, ensuring any material risks are escalated appropriately
Requirements
Relevant tertiary education coupled with 5–8+ years of experience in Operational Resilience, Business Continuity, or Third-Party Risk within complex financial services environments
Direct capability or strong familiarity with the CPS 230 regulatory framework and its specific impacts on supplier resilience
Demonstrated experience designing and uplifting end-to-end sourcing, governance, and Third-Party Risk Management processes
Hands-on experience evaluating and uplifting supplier contingency plans to align with enterprise BCM standards
Proven ability to translate complex frameworks into practical corporate outcomes by writing clear policy documents and updating internal SOPs
High flexibility to manage shifting triage priorities, paired with exceptional skills in engaging and influencing senior executives, risk teams, and change managers
What we offer
Play a central role in delivering a high-profile, enterprise-wide regulatory compliance mandate
Generous hybrid working conditions, with convenient CBD office location
Work within a collaborative, friendly, and highly supportive team