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Founded in 1989, Management Controls is a United States-based company that transforms the working relationship between owners and contractors (in industries relying on contractors for operations, routine maintenance, turnarounds and capital projects) by providing full visibility and cost controls. Management Controls is an exciting and rapidly growing organization dedicated to staffing its Professional Services Team with seasoned, motivated, and effective team members. The Consultants within this team work to develop a comprehensive understanding of the software implementation lifecycle, manage the day-to-day administration of the Track/myTrack platform, and provide value-added Consulting services while implementing MCI’s contractor workforce management tools, following well-documented standard guidelines. All training for this role is provided on the job, in person, on Teams, and via MCi’s training platform Track/myTrack University, where the successful applicant will attain Track/myTrack User Certification. This formal training is complemented by ongoing development designed to expand experience both technically and practically. We value the whole person, the life experience, and the personality they bring to the role.
Job Responsibility:
Execute Track/myTrack Platform implementation project plans, ensuring that implementations follow MCi’s standards and are delivered consistently
Facilitate completion of standardization elements, integration and user acceptance testing, and other project deliverables in adherence to the project schedule
Assist clients with identification and organization of Master Data as required
Collaborate with clients to expand their contractor management strategy and business processes based on industry best practices
Liaise with internal teams and external stakeholders to optimize contractor work processes and use of Track/myTrack
Provide instructor-led training in group and one-on-one settings and provide end-user support during and after the implementation process
Become Track/myTrack subject matter expert and advocate, driving knowledge and understanding of systems and processes both internally and externally
Facilitate and ensure compliance of Track/myTrack daily settlement process via computer-based software
Utilize Track/myTrack reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections
Assign schedules and pay formulas within Track/myTrack for proper calculations of net billable hours
Manage daily business process within Track/myTrack to confirm settlement of charges within client’s ERP
Provide training to Supervisors and Vendors during onboarding and general maintenance
Manage user accounts/profiles and report filters, and other ad hoc administrative requests
Manage labor, equipment, and material rates to guarantee up-to-date contractual compliance
Provide support for all Track/myTrack Platform issues that hinder operation of daily settlement process
Requirements:
Degree level qualification (business or technical preferred) or 2-4 years of professional experience
Experience in finance, procurement, contractor management, IT or heavy industry
Ability to travel up to 50% and occasionally for extended periods of time
Proficiency in Microsoft Office Suite (i.e. Outlook, Teams, Excel, Word, etc.)
Nice to have:
Previous experience using Track/myTrack software
3 or more years of experience in software consulting or supporting business applications
3 or more years of experience in payroll, timekeeping, procurement, or contractor management