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The Consultant works closely with the Employee Benefits team to understand client needs and priorities. You will be responsible for developing strategic relationships with key account contacts.
Job Responsibility:
Understand client needs and culture
Identify gaps and opportunities within your client’s current structure
Develop strategic relationships with key account contacts
Oversee the complete employee benefits cycle: plan design review, provider search, implementation, reporting, renewal negotiations, employee communication
Communicate relevant industry trends to your client block
Design and deliver presentations to clients
Review all client facing materials authored by the Client Service Manager and Analyst teams
Work closely with insurance partnerships through problem solving, negotiations and maintaining positive relationships
Collaborate with the business development team and leadership team on shared client knowledge and insights
Understand client needs and priorities, and working with the client and the Client Service Manager to resolve escalated administrative, contractual and financial issues
Effectively track and communicate the progress of monthly/quarterly metrics to internal stakeholders and the leadership team
Work collaboratively to complete follow-up items from in-person meetings while managing client timelines
Other duties and responsibilities as assigned
Requirements:
5+ years of Employee Benefits Insurance Experience
Life Insurance (LLQP) License or willing to obtain
Post-secondary education required
Completion of (or working towards) related courses in group benefits (CEBS, GBA designations preferred)
Intermediate to advanced MS Office knowledge, with focus on Excel and PowerPoint
Strong attention to detail and accuracy
Strong communication skills, both written and verbal
Nice to have:
Group retirement experience is an asset
What we offer:
Competitive compensation
Company matching RRSP contributions
Tuition financing and career-related training and development
Customizable flexible benefits options for you and your family
Mental and physical wellness initiatives
A positive, collaborative and team-oriented environment