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The Senior Analyst – Finance Systems is a pivotal role responsible for the strategic, technical, and operational support of Microsoft Dynamics 365 Business Central (BC) within the organization. This individual brings deep functional knowledge and a strong analytical mindset to identify business needs, recommend improvements, and deliver scalable solutions through Business Central. Working closely with cross-functional teams including Finance, Supply Chain, Operations, IT, and external vendors, the analyst ensures that the ERP platform aligns with business goals, enhances operational efficiency, and supports data-driven decision-making. This role combines advanced understanding of Business Central's capabilities with business acumen to guide the optimization, customization, and continuous improvement of enterprise processes.
Job Responsibility:
Lead the end-to-end lifecycle of Business Central implementations, from requirements gathering and solution design to deployment and post-go-live support
Align ERP strategies with business goals, providing insights and roadmaps for future upgrades, modules, or third-party extensions
Translate complex business requirements into system configurations and functional design specifications
Champion best practices in ERP usage and business process improvement across departments
Evaluate existing configurations, workflows, and user roles in Business Central to identify improvement opportunities
Collaborate with developers to build or modify custom extensions using Power Platform tools
Test new functionalities, system upgrades, and customizations to ensure stability, scalability, and alignment with user needs
Serve as the primary liaison between business users and technical teams to facilitate clear communication and effective solution delivery
Work closely with Finance, Procurement, Sales, Inventory, and Operations teams to streamline and automate workflows
Guide stakeholders through business process reengineering and change management related to system adoption or enhancement
Develop comprehensive training programs, user manuals, and support documentation
Provide hands-on training and one-on-one mentoring to ensure users are comfortable with the platform and using it to its full potential
Monitor system performance and user feedback to proactively resolve issues and support continuous improvement
Ensure data accuracy, security, and compliance within Business Central
Requirements:
In-depth knowledge of Microsoft Dynamics 365 Business Central and related modules (Finance, Supply Chain, Sales, Inventory, Manufacturing)
Skilled in mapping, optimizing, and reengineering business processes to align with ERP capabilities
Experienced in translating business needs into functional designs and leading full-cycle implementations
Strong troubleshooting skills with a data-driven mindset and experience in reporting and dashboard creation
Effective at engaging cross-functional teams, gathering requirements, and managing user expectations
Capable of creating clear user documentation and delivering impactful user training sessions
Focused on data integrity, accuracy, and compliance
Committed to staying current with ERP trends and driving system enhancements
Bachelor’s degree in business administration, Information Systems, Accounting, Finance, or related field
Microsoft Dynamics 365 Business Central certification
2+ years of hands-on experience with Microsoft Dynamics NAV and/or Dynamics 365 Business Central
Proven track record in ERP implementation, configuration, and support
Experience working across multiple Business Central modules (e.g., Finance, Inventory, Purchasing, Sales, Manufacturing)
Involvement in full project life cycles – from requirements gathering to post-go-live support
Exposure to business process analysis, optimization, and documentation
Working knowledge of Microsoft Power Platform (Power BI, Power Automate, Power Apps)
Understanding of system integrations, APIs, and data migration
Experience with reporting tools and data visualization
Strong analytical and problem-solving skills
Excellent communication and stakeholder management abilities
Ability to lead initiatives and work independently in a fast-paced environment