Construction Project Coordinator

• Responsible for administrative tasks for the construction team assigned to the project
• Candidate must be proficient in – Word and Excell
• Maintain superior customer relations by acting as a liaison between homeowners, and guests and LHR
• Establish and maintain weekly updates and postings on the project - including documentation, and mail outs
• Provide answers to member questions and resolve concerns through knowledge of the project
• Primary contact for homeowner and member relations for day-to-day administration requests as it relates to construction
• While working with the Community Manager, update owner contact list, member calendars and provide that to the construction team
• Distribute all requests to the appropriate board members and Community Managers in a timely manner
• Enter and maintain all owner information in data management system
• Answer all telephone inquiries in a polite and friendly manner, following service standard telephone policies
• Respond to telephone, e-mail, web and in-person inquiries from various parties
• Provide a timely response to inquiries and requests
• Address all customer complaints professionally, leaving the owner with a positive resolution
• Welcome and acknowledge every owner and guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
• Other duties as assigned

• Must be able to communicate effectively with internal and external customers and clients
• Knowledge of remodel, reconstitution, restoration projects (documentation, safety, required reporting, regulations, etc.)
• Proficient in Word, Excel and Microsoft
• Basic knowledge of OSHA worksite and personal safety
• Knowledge of State or local governmental safety requirements is a plus
• Professional communication skills (phone, interpersonal, written, verbal, )
• Professional customer service
• Interpretation and completion of verbal and/or written instructions at a proficient
• Time management and time critical prioritization
• Self-motivated, proactive, detail oriented and a team
• High School Diploma or GED Required
• 3 -- 5 years of directly related or closely related experience

Knowledge of State or local governmental safety requirements is a plus

• Vacation accrual begins after 90 days at 6.67 hrs per month with a cap at 160 hours, depending on years of service
• Employees who are active and full-time are eligible to accrue 3.34 hours per month up to a maximum of40.00 hours (5 days) per calendar year
• 401k offered
• 9 paid holidays
• Medical, dental and vision offered
• Short and long term disability plus other voluntary insurance options
• World-Class Training
• Individual and Branch Achievement Bonuses
• CAI (Community Association Industry) Course/Designation Assistance
• Employee Referral Bonus Program
• Wellness Incentives