Connector - Connecting seniors and carers Job at Northern Rivers Community Gateway (Lismore)

Job Description

We are seeking a passionate and community-minded Connector to support older people and carers across the Northern Rivers region. This rewarding role focuses on empowering people to access services, build social connections and improve wellbeing through a strengths-based, person-centred approach.

Job Responsibility

Provide information, education and light-touch support to seniors and carers to improve access to services, supports and community participation
Deliver person-centred intake, assessment and referral pathways to support health, wellbeing and independence
Assist older people and carers to navigate aged care systems and access appropriate supports and services
Develop and maintain strong relationships with community organisations, service providers and government agencies to strengthen referral pathways
Facilitate workshops, information sessions, events and community engagement activities across Northern NSW communities
Advocate for older people, carers and families to support informed choice, independence and quality of life
Maintain accurate client records, case notes, reports and outcome data in line with organisational requirements
Contribute to service design and continuous improvement through stakeholder engagement and feedback processes
Prepare monthly reports on project outcomes, findings and recommendations

Requirements

Relevant tertiary qualifications in Social Work, Human Services, Community Services, Aged Care, Health or a related discipline and/or substantial relevant experience
A strong understanding of social prescribing and the aged care service system, including the ability to source and coordinate a broad range of supports and services
Demonstrated experience engaging and building rapport with older people, carers and vulnerable community members using strengths-based and person-centred approaches
Experience developing and maintaining effective partnerships with community organisations, service providers and government agencies
Ability to effectively engage with people from diverse backgrounds including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities and LGBTQIA+ communities
Experience facilitating workshops, information sessions, community engagement activities or group programs
Strong problem solving, administrative and computer skills, including experience using databases, client management systems and reporting platforms
Current NSW Driver Licence
National Police Check
Willingness and ability to travel throughout Northern NSW as required

What we offer

Salary packaging options to increase your take-home pay
Additional two weeks of bonus leave over the Christmas period
Access to our Employee Assistance Program (EAP)
Ongoing training and professional development opportunities
Monthly all-staff breakfast meetings and team connection opportunities
Career development within a supportive, values-driven and community-focused organisation
The opportunity to make a meaningful difference in the lives of older people and carers across our communities

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Connector - Connecting seniors and carers

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