Connectivity Services Engineer, Citi

Citi

Location:
India, Chennai

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The role works within the Citi Endpoint Services domain as part of the Connectivity Services team and is responsible for ensuring products are relevant to business use cases, meet and exceed user and business expectations and are supported by approved business cases. The Connectivity Services Engineer has direct interaction with operational product managers, vendors, engineers, and senior managers to ensure technology is delivered within the appropriate business context. This role is also part of a team that manages the relationship with users and sponsors to understand business requirements, runs and manages pilots and proof of concepts via our Early Adopter program and drives adoption of solutions to improve business productivity.

Job Responsibility:

Define Connectivity Strategies and directions, key products, and solutions
Research and develop industry leading architectures together with various other R&D teams
Do hands-on lab testing
Benchmark test of various Remote Access products to determine product capabilities and limitations
Build and maintain of key vendor relationships, ensure close co-operation with key suppliers and security/network companies
Write and publish designs, test results and best practice build and configuration guides for the global audience
Proactively participate in the development of large-scale enterprise security strategies, advise on emerging technologies
Drive client satisfaction by identifying and developing process improvement and automation initiatives while ensuring compliance of solutions to operations roadmap
Work closely with Information Security Officer organization and compliance officer to close the security gap between the product and security standard

Requirements:

Bachelor's degree in computer science or related Information Systems disciplines
Minimum of 5 years’ experience
Programming or scripting in one or more of these languages, Java, Python, C#, PowerShell, VB-Script, YAML or others including to support code developed by others
Platform expertise across Windows, Linux, AWS, Azure, and containerized environments (e.g., Docker, Kubernetes)
Proficiency in MongoDB, SQL, or other document-oriented and relational database systems
Web application development on Windows or Linux platforms with integrated database back ends
Experience developing automation solutions using Ansible
Working knowledge of Zscaler solutions (e.g. Zscaler Internet Access, Zscaler Private Access, Zscaler Digital Experience)
Proficient in managing Cisco networking infrastructure—routers, switches, ASA, and FirePower—covering engineering, deployment, and performance optimization
Strong communication and documentation skills with a proven ability to collaborate effectively in team environments
Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Visio, Project, and SharePoint

Nice to have:

Proven experience in Financial Services or within large, complex, and/or global organizations
Strong ability to work independently, manage multiple tasks, and take ownership of key project components
Skilled in performing under pressure and adapting to tight deadlines or evolving requirements
Demonstrated success in influencing, facilitating, and building partnerships with stakeholders across various levels
Excellent collaboration and communication skills, with a proactive mindset and a team-oriented approach
Exceptional presentation and reasoning abilities, with the capacity to effectively communicate and gain support from business leaders, technology teams, colleagues, and external partners
Innovative thinker with a creative approach to problem-solving and the ability to develop practical, out-of-the-box solutions

What we offer:

Equal opportunity employer
Supportive work environment
Opportunities for career growth
Global workforce engagement
Inclusion and diversity initiatives

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Connectivity Services Engineer