Connectivity Services Engineer, Citi

Citi

Location:
India, Chennai

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The role works within the Citi Endpoint Services domain as part of the Connectivity Services team and is responsible for ensuring products are relevant to business use cases, meet and exceed user and business expectations and are supported by approved business cases. The Connectivity Services Engineer is part of a team managing remote access infrastructure globally and driving adoption of solutions to improve business productivity.

Job Responsibility:

Define Connectivity Strategies and directions, key products, and solutions
Research and develop industry leading architectures together with various other R&D teams
Do hands-on lab testing
Benchmark test of various Remote Access products to determine product capabilities and limitations
Build and maintain of key vendor relationships, ensure close co-operation with key suppliers and security/network companies
Write and publish designs, test results and best practice build and configuration guides for the global audience
Proactively participate in the development of large-scale enterprise security strategies, advise on emerging technologies
Drive client satisfaction by identifying and developing process improvement and automation initiatives while ensuring compliance of solutions to operations roadmap
Work closely with Information Security Officer organization and compliance officer to close the security gap between the product and security standard

Requirements:

Bachelor's degree in computer science or related Information Systems disciplines
Minimum of 5 years’ experience
Hands-on Cisco networking devices (routers, switches, ASA/FirePower, etc) administration, engineering, and configuration
Hands-on Working knowledge of Zscaler Internet and Private Access
Expertise with load Balancer architecture, deployment, configuration
In-depth knowledge of virtualization technologies
Strong working knowledge of Linux/UNIX and related applications
Excellent communication skills and should be an effective team player
Microsoft Office – Excel, Word, PowerPoint, Visio, Project Plan, SharePoint

Nice to have:

Experience working in Financial Services or a large complex and/or global environment
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Demonstrated influencing, facilitation and partnering skills with various stakeholders at different levels
Strong presentation, influencing, reasoning, communication skills, both verbal and written to earn support of business leaders, technology leaders, colleagues, and vendor representatives
Creativity and ability to think outside-the-box while defining sound and practical solutions

What we offer:

Equal opportunity employer policy
Career growth opportunities
Inclusive environment

Additional Information:

Job Posted:
September 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Connectivity Services Engineer