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As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams. We are looking for a Connectivity Manager to lead and guide the cluster connectivity team and ensure our connected solutions are implemented. This pivotal role bridges pre-sales, product delivery, and implementation. It ensures smooth collaboration among therapy specialists, the commercial team, connectivity specialists, and technical/digital service functions. You will lead a team of connectivity specialists who serve as connectivity experts in commercial projects. You will build a scalable, standardised, and customer-centric connectivity function that improves pre-sales efficiency. It guarantees technical readiness for implementation and allows for consistent, high-quality project delivery across UKIN. This supports caregivers in fully benefiting from Baxter connected solutions and ultimately aids patient outcomes.
Job Responsibility:
Lead and develop a high-performing connectivity team (currently 5 professionals across UK & Nordics), encouraging a culture of technical excellence, collaboration, and accountability
Drive talent development and retention through structured upskilling programs, mentorship, and knowledge transfer to build an outstanding connectivity function
Establish and maintain connectivity governance standards — including scope of work development, documentation, cybersecurity, and integration frameworks
Act as the regional point for connectivity feasibility, prioritization, and coordination — working collaboratively with functional teams to align decisions and resolve technical challenges arising from critical issues
Partner closely with the Commercial/Clinical team and Digital Service to ensure efficient handovers, aligned accountability, and a consistent customer experience
Defend the existing installed base by championing and driving connectivity solutions to upgrade or connect non-connectable devices
Serve as the first-line technical interface for the business and local connectivity specialists, providing expert mentorship on connectivity and system integration
Support commercial teams and hospital IT departments throughout pre-sales, acting as a trusted technical advisor and ensuring readiness for smooth implementation and timely revenue recognition
Drive technical excellence across Baxter’s Connected Care solutions
Accountable for sales of the cardiology product portfolio in the Acute setting
Develop standardised connectivity processes, playbooks, and training programs
Promote alignment and efficiency across UKIN by embedding consistent scope definition and governance practices
Foster strong collaboration between connectivity specialists, therapy specialists, Solution Architects, Digital Service, and Product teams to enable seamless customer integrations
Ensure consistent technical engagement across the Connected Care portfolio, supporting scalable, high-quality customer implementations
Provide practical insights to central teams on integration needs, interoperability challenges, and technical requirements observed in projects
Contribute to the Ecosystem & Partnership Strategy by assessing integration feasibility and supporting third-party solution enablement
Personally own and nurture high-level strategic relationships with key external partners such as EPR providers, ensuring alignment on interoperability, integration standards, and joint innovation opportunities
Requirements:
8+ years of experience in healthcare IT, connected medical devices, or digital health, with strong technical and customer-facing expertise
Proven track record in connectivity, systems integration, or technical project leadership within healthcare or regulated environments
Strong understanding of hospital IT systems, cybersecurity, connectivity standards (HL7, DICOM, FHIR), and system interoperability