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ONNEC builds, supports and optimises the IT infrastructure, networks and connectivity which drive global business performance. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. We re recruiting for Engineers to work within a team carrying out cabling infrastructure and network hardware support at Onnec client sites. The work will include all types of patching, break-fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of Data Centre Hardware (eg Server, Network and Storage) and provision of connectivity to DC Hardware. The position will be site based as required and reports to the Service Delivery Manager.
Job Responsibility:
Monitor the client’s ticket system and ensure tickets are assigned and completed within SLA
Audit and document existing cabling installations
Audit and document desktop configuration, including patching and power, for existing and proposed user locations
Compile patching schedules as required
Utilise Cable Management Software as required for patching planning
Power down and disconnect all desktop equipment including any peripherals ensuring all identified and labelled correctly ready for reconnection
IMAC-D of all desktop equipment including any peripherals
Carry Out Data Wiping activities by use of Software tools
Carry out all types of patching / jumpering including all types of voice & data, copper & fibre
Carry out testing and fault finding on Copper and Fibre Cabling Infrastructure (including ISDN Line Tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers
Carry out all types of Copper Voice and Data terminations as required by the Onnec portfolio of cabling systems
Maintain accurate records of all stock delivered and update as stock is used and advise line manager of any requirements, shortfalls
Carry out surveys and update drawings and schedules
Install and test analogue, digital and VOIP telephone handsets and provide headset support as required
Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity
Perform Network Hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
Requirements:
Experience of working in Voice and Data Cabling environment
Experience of Moves Adds and Changes environment
Thorough understanding of modern computer network infrastructure
Thorough understanding and practical experience of fibre and copper voice and data cabling including terminating, test equipment, test parameters and test techniques
Knowledge of Rack and Stack of Server Hardware and Rack and Stack Systems
Good knowledge of Service Now (and other Process and Asset Management Tools)
Good knowledge of Server Patching
Knowledge of LAN / WAN and Active devices
Able to use all types of Modern Hand Held Cable Standards Testers